# Touch of Modern — user reviews > 263 indexed App Store user reviews of Touch of Modern by Whitehawk Ventures, Inc, rated 4.50/5 from 25,720 ratings. - Source: https://appshunter.io/ios/app/touch-of-modern/id567647280/reviews - App overview in markdown: https://appshunter.io/ios/app/touch-of-modern/id567647280.md - Rating breakdown: 5★ 19,621 · 4★ 3,081 · 3★ 829 · 2★ 482 · 1★ 1,707 ## What do users think of Touch of Modern? Overall sentiment: neutral **Pros** - 🚀 Fast delivery - 👍 Unique and interesting products - 💡 Wide selection of modern and innovative items - 👍 Reasonable prices - 🚀 Efficient app and website - 👍 Great customer service (when available) **Cons** - 🐛 Delayed shipping and order fulfillment - 🔒 Poor customer service and lack of communication - 🐛 Incorrect or damaged items received - 🔒 Strict no-return policy - 🔒 Difficult to reach customer support - 🔒 Inconsistent product availability and quality **Commonly reported bugs** - Login issues and app crashes - Incorrect product information and pricing - Delayed or missing order updates **Most requested features** - Improved shipping and order tracking - Better customer service and communication - More flexible return and refund policies - Expanded international shipping options - Enhanced product search and filtering ## Newest reviews (20 of 263) ### 2/5 — Confusion *2026-02-13, version 5.0.6* What’s the purpose of downloading the app if it just takes us to the web browser? ### 2/5 — My confusion and frustration *2025-12-10, version 5.0.6* I love the variety and different items that you bring that are stylish and different. My frustration and confusion comes from the fact that when I go to the app it redirects me to a website. Then I have to login in order to shop around for new things to add to my man cave. Which begs the question why have the app in the first place if you’re not going to fix the problem? Looking at other comments and base off the timeline it seems it’s the last thing on your totem pole of fixing. High marks for the items, very LOW MARKS for the app. Do better. ### 2/5 — Good service, bad app *2025-11-22, version 5.0.6* I love Touch of Modern. I’ve bought several items from their storefront. Good quality, and reasonably priced for the quality. However, this is an app review. And the app is… pointless. You open it, and it just immediately opens your browser and navigates to touchofmodern.com. What’s the point of an app that does the same thing safari can do natively? It’s not broken, or unpleasant, it’s just pointless. ### 1/5 — Going backwards *2025-10-28, version 5.0.6* Not really an App. You do not get access to your orders and history. I will no longer use them. ### 1/5 — Fake reviews *2025-10-25, version 4.18.13* How is it that your company has such a terrible reputation and yet your overall review here is 4.5/5? Maybe if you hired a customer support team instead of a fake review team, you wouldn’t have so many issues. ### 2/5 — Meh *2025-10-25, version 5.0.6* Used to be an app. Now it's just a hyperlink. That's dumb. Also you used to have cooler stuff on here top. ### 2/5 — Kinda buns now *2025-10-23, version 5.0.6* Like why even have an app anymore if it's just gonna send me to the website on safari? It use to be a functional app but like what happened? ### 2/5 — No longer an app *2025-10-21, version 5.0.6* Was a long-time user and bought many things from ToM, including shirts, underwear, tech, and more. Now, opening the app takes you to a website, without as much as a “hey, we’re changing”. Deleting the app, which will take their website out of sight, out of mind. Losing a loyal customer… ### 2/5 — Fix the App pls *2025-10-13, version 5.0.6* I love the app. I love the unique products that you have on the app but for some reason for the past six months app hasn’t been working if it’s possible please fix it because I love purchasing stuff from you guys, but I hate going through the website. ### 1/5 — Useless App *2025-10-08, version 5.0.6* It just redirects to the browser now. No purposes downloading or buying from them if they don’t respect your time. ### 1/5 — Waste of Space *2025-10-07, version 5.0.6* How is this an app. Pure disappointment and utter garbage ### 1/5 — Used to be good *2025-10-06, version 5.0.6* Literally all it does is open the website in your browser. ### 2/5 — Not an app *2025-10-04, version 5.0.6* This no longer appears to be an app. It's just a shortcut to the website. Loved this app, but uninstalling now. Why is a web page shortcut 2.5mb? I've had other shopping apps discontinue and they've opened up with an explanation that they were discontinuing the app and offer a link which I could choose to visit. Trying to open it several times and troubleshoot isn't a good customer experience. If you're discontinuing the app just say so and remove it from the app store or clearly state it's just a redirect to the website. ### 1/5 — Used to be cool *2025-10-02, version 5.0.6* I don’t know what happened to this app but now it’s a link to their web page. I miss browsing the app and finding cool things to buy or wish I could buy. The website is more difficult to navigate and makes the experience kind of annoying. ### 1/5 — Not an app anymore *2025-09-10, version 5.0.6* Literally opening the app triggers your browser to open their website. Garbage app, shouldn’t be allowed to ‘perform’ this way. ### 1/5 — August 27th 2025 *2025-08-27, version 5.0.6* App goes to a blank page and then makes you open up in the web browser. What’s the point of having an app??? Time to delete this again ### 1/5 — Big mistake !! Warning *2025-08-16, version 5.0.6* They have the worse of the worse shipping don’t say I didn’t tell you. And to be honest they don’t care about the shopper they want to get paid. I purchased loafers that took an additional 60 days among the previous 45 days to be received. I will NEVER EVER shop here again. ### 1/5 — App is just a link to the website. *2025-08-14, version 5.0.6* No reason to download this app anymore. When you open the app it simply displays “Open Touch Of Modern.” When you click it it just opens their website in your default browser. ### 1/5 — App to website *2025-08-10, version 5.0.6* I used to love this app now I keep getting redirected to the website when I try to use it. What’s the point of having the app if they make you use the website? ### 1/5 — Not an app *2025-08-04, version 5.0.6* I used to love this app and purchased multiple things from Touch of Modern. However, I do not like being rerouted to a website. I will no longer purchase anything until this is changed. ## Most critical reviews (10 lowest-rated) ### 1/5 — App in violation of App Store guidelines. *2026-03-12, version 5.0.6* As nothing more than a link to a website, this app is in violation of guideline 4.2.2 concerning app minimum functionality. As of now, this has been the case for 10 months. Having shown no explicit proof of intent to fix the violation, the app should be removed until their “renovations” are complete. ### 1/5 — Wtf happened???? *2026-03-12, version 5.0.6* Use to love coming on this app and throwing away money. What happened to the app ### 1/5 — Shady practice *2026-03-11, version 5.0.6* I bought a shirt and came the wrong color and the wrong size, but they won’t accept a return I’ll never order anything again they’re shady ### 1/5 — No more app *2026-03-02, version 5.0.6* Give us back the true app and not this website portal ### 1/5 — This isn’t an app *2026-01-24, version 5.0.6* I still love the store but as an app I don’t understand this. It’s not an app, it just sends me to the website. Totally useless. I can cut out the middleman and just go straight to the website. I bookmarked it on my browser and that’s effectively the same thing. You’re better than this TOMO. ### 1/5 — App Doesn’t open *2026-01-23, version 5.0.6* Touch of modern app doesn’t work any longer on iPhone. I’m Not sure about android. ### 1/5 — The app is gone? *2026-01-08, version 5.0.6* I had the app since 2016.. and now it’s gone? Why force us to a browser? I’m disappointed and want the app back. ### 1/5 — Pointless *2026-01-03, version 5.0.6* Opening the app and it just opens in safari. ### 1/5 — App in violation of App Store guidelines. *2025-12-20, version 5.0.6* As nothing more than a link to a website, this app is in violation of guideline 4.2.2 concerning app minimum functionality. As of now, this has been the case for 7 months. Having shown no explicit proof of intent to fix the violation, the app should be removed until their “renovations” are complete. ### 1/5 — What happened *2025-11-04, version 5.0.6* Like the others say this is terrible. Looked forward to checking the new products each day. Now it sends me to safari and I exit what a bummer. ## Most praised reviews (10 highest-rated) ### 5/5 — App not working *2025-07-25, version 5.0.6* The app isn’t working as an app it always reverts to the safari why does it it do that? So if someone can fix that it would be appreciated ### 5/5 — High Quality Products *2025-07-06, version 5.0.6* Great Brand. Great Quality. ### 5/5 — Great things *2025-04-19, version 4.18.13* Really unique products of high-quality. Always happy with my purchase. ### 5/5 — Great and unique stuff! *2025-04-16, version 4.18.13* I just wish that I didn't have so much bills, so that I could spend more money in this app. 😁 ### 5/5 — Great stuff *2025-04-13, version 4.18.13* Lots of great options need more ### 5/5 — Happy Customer *2025-04-04, version 4.18.13* I’m very please with this app. There is always a diversity of cool and affordable items to choose from. ### 5/5 — Support *2025-03-29, version 4.18.13* I have been using ToM for years and their service support has been excellent when I had issues with an order. ### 5/5 — Awesome *2025-03-26, version 4.18.13* Very kooo app. Really like it!!… ### 5/5 — Must have app!! *2025-03-26, version 4.18.13* I love this app! I’ve had it for years! They always have great items! Everything I’ve ordered has been awesome and well worth it! Everything u find on here is a great price too! ### 5/5 — Great site, cool Gadgets *2025-03-16, version 4.18.13* I love this site, everything here you can’t buy at Walmart or any other store, it’s here you’ll find it, and it’s here where people will be pointed to to tell them that’s where I bought it, --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*