# touchControl — user reviews

> 50 indexed App Store user reviews of touchControl by Sivantos Pte. Ltd., rated 3.30/5 from 1,585 ratings.

- Source: https://appshunter.io/ios/app/touchcontrol/id892381200/reviews
- App overview in markdown: https://appshunter.io/ios/app/touchcontrol/id892381200.md
- Rating breakdown: 5★ 428 · 4★ 388 · 3★ 249 · 2★ 217 · 1★ 303

## What do users think of touchControl?

Overall sentiment: neutral

**Pros**

- 👍 Separate bass and treble controls
- 🚀 Convenient to use
- 👍 Helps in noisy environments
- 👍 Customizable settings

**Cons**

- 🐛 Bluetooth connectivity issues
- 🔍 Lacks detailed feedback and information
- 🔍 Confusing or unintuitive user interface
- 🐛 Stability and reliability problems

**Commonly reported bugs**

- Volume levels not syncing between app and hearing aids
- App crashing or becoming unresponsive
- Hearing aids reverting to default settings unexpectedly

**Most requested features**

- Individual left/right hearing aid control
- Apple Watch support
- More advanced sound customization options
- Better integration with other Bluetooth devices

## Newest reviews (17 of 50)

### 4/5 — Separate bass and Treble Controlsl

*2021-11-27, version 2.60.2*

The slider controlling bass and treble at the same time (on my Signia HA’s) is not a very satisfactory system. All else is just fine. For music listening on channel 3,  separate bass and treble controls would better tailor the sound. KFTaylor

### 4/5 — Great Product! Good App

*2021-03-29, version 2.60.2*

The Sigma products I have a great! They changed my life! 
Maybe it’s just me, but the app is a little difficult to understand, even after I’ve read the instructions. I don’t change the settings, but when I replace the batteries (about every seven days for ea one, but I wear them 18+ hours a day) the app always reads that the volume levels are too low on the hearing aids. I don’t know why. I replace the batteries, put the hearing aids in both ears and open the app to make sure the master volume is in the center of the control slide. After getting the message that the volume is too low, I again turn up the volume on the aids. I don’t understand how the volume gets too low when I change batteries. Other than that, the App is great! I can discreetly and remotely change programs, etc. Thanks!

### 4/5 — Needs more adjustments

*2021-01-24, version 2.60.2*

First when I take my hearing aids out of the charger it should reconnect to my cell phone so the settings that I have used already would re connect with ought having to reprogram. Having to were hearing aids is already a pain in the you know. That would help a lot.

### 3/5 — Not bad but no cigar!

*2021-01-15, version 2.60.2*

Coming from the mini-tek, I like not having that thing around my neck. I wish there was a way to see where the volume is at when you turn it on. What is the factory settings? The app doesn’t give you any insight into the status of your aids. Do they need charging? I need more info?

### 3/5 — Doesn’t work if other Bluetooth devices are connected

*2020-04-03, version 2.60.2*

I like the idea of this app but it is almost worthless to me. Whenever I go to use it I’m told that it can’t connect if there is another Bluetooth device connected to my phone. I have a watch which is always connected to my phone via Bluetooth, so this app never works. Alternately I would have to go into settings and disconnect my watch every time I want to use this app to adjust my hearing aids. It is easier to just use the buttons on the aids to change the volume or select a different program, although I can only access programs 1-4 with the buttons - not 5&6.

### 3/5 — 3 star app

*2019-10-24, version 2.40.2*

I gave this a 3 star rating because it does not control individual hearing aids. It only controls the pair. I keep having one hearing aid louder than the other side, I would have to drive 1/2 hour & make an appointment to have them adjusted. This is senseless as it should adjustable from the app. Not hard to do.

### 3/5 — Scanning my program into the app.

*2019-09-29, version 2.40.2*

Very difficult to scan the program when asked to do it.
Most times it won’t scan although I hold it steady and there is no indication that the scan was successful.
If the program will remain in memory, why does it go into the scanning mode and just “sit” waiting and not do anything????

### 3/5 — Unstable but helpful

*2019-09-10, version 2.40.2*

I have used Signia and Easytek for a few years. Even with a new Easytek from Siemens and an updated app, the from combined tech devices manage to end up unstable time to time. Volumes suddenly increase to the max, causing uncomfortable feedback and a bombardment of loud sounds. When stable, it is very helpful, particularly with phone calls. Very frustrating to have to live with the bad aspects so I can’t rate it any higher than a 3.

### 3/5 — Works well but not with other devices

*2019-06-28, version 2.40.2*

I really like this application to use with my hearing aids, however I also do use a lot of other devices that are bluetooth, such as wireless beats and bluetooth speakers. You have to shut off all other devices to get this one to work. So that’s why I’m only giving it a three star rating.
It would be nice if the manufactures adjusted the application so it doesn’t matter what other devices you are using or coordinating with.

### 3/5 — You took away with last update

*2019-02-19, version 2.40.2*

I thought there were more sounds as I adjusted up or down before last update. Those sounds helped me to be sure I had my hearing aids adjusted where I want them. Now I only hear a tone at the middle but I can’t be sure how many levels I’ve gone up or down now. I’m having to open the app and adjust again when I’m out with others which is annoying.

### 4/5 — Battery test

*2019-01-19, version 2.40.2*

I liked my older version of this software. I could test left and right battery and get 3 beeps for a full charge, 2 beeps for less charge.  Other than that   I really like this software.  I can sit in church and direct  my hearing to the pastor and cut off some of the side noise. Thanks for this program.

### 3/5 — Volume too low

*2019-01-12, version 2.40.2*

App keeps telling me the volume is too low to work properly. Have tried several things to correct but keeps telling me the same thing. This doesn’t happen every time but is becoming more and more prevalent.
Solutions??

### 3/5 — Needs Improvements

*2018-12-20, version 2.40.2*

App could use some modifications, offer touch more adjustments and a few other improvements

The devices do not always connect with the app to allow changes. 

I also wish that the devices would not default back to original settings after charging, I’m constantly changing them so the setting I enjoy

### 3/5 — Volume control sketchy

*2018-12-13, version 2.40.2*

I like that I can control direction but volume control - the slide switch- is sketchy. It only works on the first screen and not on the screen that also allows direction change. 

Please add iWatch app!  Better for sitting in meetings, date night.

### 4/5 — Hearing

*2018-10-16, version 2.40.2*

I only have program 1 on my hearing aids but it is so much easier to adjust volume than the little buttons on the hearing aids. Also I like the spatial configurator, when riding in a car (back seat) I turn the sound to the front and I can hear what there’re talking about. I also hear much better with these hearing aids, my old ones were 10 years old. The technology has really advanced.

### 4/5 — New batteries help

*2018-09-22, version 2.40.2*

I go to ALL EARS HEARING in Sacramento Ca. There’s a girl there named Sydney. She is sooooo awesome! When I gone in she has always checked my hearing aids and re done my app twice cause my phone deleted it. Every time I leave there I hear better!!! Thanks to Sydney and this app. 
I wish I could make it a little louder but to be honest I know it’s working well because my tv volume used to be at 80 now its at 20. WOW !!!! Right.  
When I heard ringing cause of feedback Sydney has put some little filters that totally helped to kill that noise. 
I truly appreciate her help and this app is sooo cool. I joke to my friends when my wife starts nagging this app is perfect cause I just shut my aids off and they turn into ear plugs to shut out the noise, lol.

### 3/5 — Volume control needs refinement

*2018-09-13, version 2.40.2*

When you change the volume on the hearing aids itself, it does not change the volume bar on the app, which is very confusing. I would update this so any change make on the hearing aid would be reflected in the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — No Bluetooth access if phone is linked

*2022-01-26, version 2.60.2*

No other app that uses Bluetooth fails if some other device is also connected. But this one gives you an error message if, for example, your phone is connected to your Tesla. Since your phone is your key to your Tesla you can’t just flip it off so you can lower the volume control on your ears.

### 1/5 — Buggy - Speaks When Typing

*2019-11-27, version 2.60.1*

Even though it’s turned off, every time I text “auto-complete” words are always spoken whenever I text or type into the phone (it’s doing it right now). This alone makes the app unacceptable. That it makes my phone speak in a helium-cartoon voice is annoying (to everyone within hearing distance, since the speech emanates from the phone speakers. 

Other than that, I find the app to be overly simplistic. Though it does function. 

As others have mentioned, not working while Bluetooth is turned on is perplexing and unwieldy. And just plain dumb. 

I have expensive hearing aids that work well, but accompanied by a ridiculously buggy app. A serious shame.

### 1/5 — This app insults the user’s intelligence

*2019-08-17, version 2.40.2*

This app treats us users like children who are incapable of PROGRAMMING our own hearing aids...instead of offering an option to take control of the programming (with appropriate warnings of course!), it refuses, thereby forcing us to go see a paid “professional” ... well, I’m stuck with Signia for now... but when these start to wear out, I’ll certainly never buy this brand again ....UNLESS Signia changes this control-freak policy and informs us that they have done so

### 1/5 — Junk

*2019-03-19, version 2.40.2*

Less than 50% of the time the app works properly.  With an IT background I fully understand the designed functionality and it occasionally works, however, the majority of time I have to fiddle with the app before it finally works. I decided to write this review because I’ve spent the last 20 minutes trying everything I can think of to adjust the volume with no success. I expected more from the manufacturer!!!

### 1/5 — When it works...

*2019-03-16, version 2.40.2*

I got a notice that there had been update and I needed to delete the device and reconnect. Following their directions, I did reconnect with my iPhone but loss the app. The update date warning kept coming back even though I was reconnected and wouldn’t go away! I’m in the 30 day trial period and if this how their system works, I’m thinking seriously thinking about switching to another high end brand! I question Signa quality because of this screwup! The hearing aids are very expensive and this crap shouldn’t happen!

### 2/5 — Too slow to start

*2020-01-07, version 2.60.2*

The app works OK but could be so much better. Very slow to boot. For such a simple app, the boot time is ridiculous. The graphics are very simplistic. I would prefer a dark background so it isn't so noticeable when using it in a movie theatre. Would also like more control to customize myself.

### 2/5 — Could be more intuitive

*2018-12-31, version 2.40.2*

With no  guidance or familiarity with apps in general, it’s challenging to figure out some simple things, like turning your hearing aids on or off with the app. Text should accompany symbols, i.e “Your Aids are On, on standby”, etc.  For example, I did not know the sound made when hitting the mid volume mark  is the only sound feedback you get. Shouldn’t I hear a sound for each increment that reflects the volume level?  It seems like there are many areas that could easily be enhanced in terms of app feedback through the hearing aids.   I unndersrand that Seimens makes money on hardware and nothing on software. Better just not to have an app. 

For some reason, the app stopped working.  The pairing instructions are vague and need more detail. I was able to get connected again by selecting the app and reinstalling it.  It feels like beta or even alpha software, but again maybe it is not designed to work with my model. 

The app appears unfinished, like development has stopped. Interface on iPhone x looks amateurish.  It is hard to tell from the docs whether this app is supposed to work with signia insio 5 px. Maybe it isn’t.  

I am a new wearer and have ordered a remote also.  I am wondering if Signia would just rather sell an expensive piece of hardware rather than develop software for a smartphone.  I would like to have both.  There should be a comparison of features available on the remote ad opposed to the app.

### 2/5 — Very basic

*2018-11-23, version 2.40.2*

Very basic functions. Does not work when your phone is connected to bluetooth, eg your car or speaker. I wish the sliding scale for volume and bass/treble had an actual scale. Also, the sliders do not reset to default after your hearing aids have been reset to default (after taking them out)

### 2/5 — Works for awhile annoying

*2018-08-20, version 2.40.2*

The advanced features are great when they work. My problem is after 15-20 mins the app stops suddenly and my hearing aids go back to original settings. Really annoying when in a restaurant and I set the app to only hear forwards (our table) then suddenly I hear the whole place loudly. Hope there is an update soon to fix this ‘drop out’ situation. Help!!!

### 2/5 — Not happy!

*2018-07-06, version 2.40.2*

I chose Signia hearing aids because of their Bluetooth capability.  But the app is not working with the new Apple update - so I cannot stream phone calls or music to my devices.  Plus, control functions for the hearing aids are minimal and user interface within the app is not good.  A poorly designed and updated app renders the hearing aids very poor in my judgement.

## Most praised reviews (10 highest-rated)

### 5/5 — Knowing is the battle

*2020-01-23, version 2.60.2*

Now that I have someone that taught me to get the max out of my equipment and this app, they are both awesome.  Thank you to makers of this app, I look forward to getting my next update.

### 5/5 — Works Great

*2019-11-08, version 2.60.1*

I’ve used the app for almost 2 years. Works well, easy to fine tune or redirect as needed. A minor inconvenience to note, I’ve had to delete it and re download 3 times. The download corrected what was not responding or working. Other than that👍

### 5/5 — Very convenient

*2018-11-18, version 2.40.2*

When I go to the gym, it’s very noisy, with clanging and banging and I can simply and easily turn down the volume using this app. After I leave the gym and get into my car I can turn it back up again.
    Also I can do the same in very noisy restaurants, and I think the directional control helps, when I’m trying to have a conversation in a noisy place.
   So this is very convenient, and I’m glad I was introduced to it by my hearing aid people.

### 5/5 — Signa app.

*2018-11-04, version 2.40.2*

Hearing specialist Dr. demonstrated the Signa hearing aid, without hesitation explained comparable devices performance and factory warranty history.
     Perfect fit. Easy batt. Placement. Batt. Last longer than anticipated. Music,
Grand children’s voices. Turn the ticking clock down, yeah, with the phone. Bass treble, noises background filter any way you choose . Mute if you like. So fun easy and worth the $. In real sound. Had them
6 mos. no complaints. Thanks Signa.

### 5/5 — Review

*2018-10-22, version 2.40.2*

Thes are my third pair of hearing aids. I thought my last ones from miracle ear were good but these are far better. It took me some time to fully understand what I could do with my smart phone app but it allows me to specialize them for any unusual situation. 
   The various programs get me in the “ballpark” but I have found I can tweak them even more by changing the “ bass- treble “ settings also for a particular environment!!!

### 5/5 — Excellent app.

*2018-04-20, version 2.40.2*

An excellent app!  One suggestion: we should be able to swipe left or right to move from program one to program two, to program three, and so forth. It is tedious to go back to a menu list.

### 5/5 — Retired Army Nco

*2018-04-16, version 2.40.2*

This App is very day to use. Got my hearing aids at the local Veterans Administration and the Audiologist set the app up on my phone and it is very easy to use. When my wife and I go out to eat I can use the app to control the setting to use to hear my wife without having to listen to noisy children or the constant clanking of silverware.

### 5/5 — Love them

*2018-04-15, version 2.40.2*

I’m a vet who recently was fitted with Signia products. The app is amazing. So much more control than conventional methods. Way more functionality for fat finger me. Will return to the VA soon and ask my Audiology department for more programs and additional features. This app is a game changer me me and my new hearing products.

### 5/5 — Excellent choice!

*2018-01-13, version 2.40.2*

Wow, what can’t I say except positive things All away around. Works easily as can be, common sense usage so you don’t need to be a technician expert. I like everything about this application and love sharing all the options to my hearing and none hearing friends. Easy to use! Jump in now

### 5/5 — Hearing aids

*2017-12-24, version 2.40.2*

I think this app is must have, you go from one environment noise to the next. The app is just so much easier for a quick change without anyone noticing what you’re actually doing. Great job👍

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
