# Touchland — user reviews

> 16 indexed App Store user reviews of Touchland by Touchland LLC, rated 3.05/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/touchland/id1435485977/reviews
- App overview in markdown: https://appshunter.io/ios/app/touchland/id1435485977.md
- Rating breakdown: 5★ 10 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — Do not buy

*2021-01-17, version 1.6.2*

Will not connect to WiFi, poor customer support, very disappointed.

### 1/5 — Can not connect to WiFi

*2020-05-13, version 1.6.1*

I’ve tried multiple times with several devices that I’ve ordered and they won’t connect to the WiFi. Please fix this so I can start using the smart features it says it’s capable of.

### 1/5 — Does not work

*2020-05-08, version 1.6.1*

Hasnt worked for me. Still waiting for the email to register my account.

### 1/5 — Purchased 7 app doesn’t work

*2020-05-06, version 1.6.1*

Waste of money buying the smart KUB as the app does not connect.

### 1/5 — Cannot connect to WiFi

*2020-04-22, version 1.6*

Also cannot connect the device to our WiFi.

### 1/5 — WiFi will not connect HUB

*2020-04-17, version 1.6*

After numerous attempts, will not connect to WiFi. This need to be fixed.  Even talked to an IT professional and they could not get the Touchland Hub to connect. Please fix this!

### 1/5 — Completely Unusable

*2020-04-12, version 1.6*

Will not even recognize or find my device. Touchland Support claims they are going to issue a big fix and update the app but still have not. Do not buy there products until this is fixed.

### 2/5 — Limited Use

*2020-06-06, version 1.6.2*

Love the idea, like the hand sanitizer. BUT the vendor is NOT following thru on promise associated to “smart” capability. Like others I cannot get the WiFi pairing to work at all. When reached out to their support, they told me their servers were busy and try later (3mths later and still doesn’t work) and received no substantial help from their support.  I envision their “servers” akin to dial up with 9600 baud.

### 5/5 — So easy!

*2020-11-12, version 1.6.2*

Love how streamlined everything is

### 5/5 — Easy and convenient!

*2020-10-06, version 1.6.2*

This app makes managing my KUB so easy! Set-up and experience simple and streamlined. 🧡

## Most praised reviews (6 highest-rated)

### 5/5 — Phenom

*2020-09-24, version 1.6.2*

Love that I can control the KUB from my phone and that I can monitor battery life and supply all in one place! The app is efficient and runs smoothly—everything needed to stay safe during this crazy time.

### 5/5 — Touchland Love

*2020-07-31, version 1.6.2*

Can’t say enough good things about Touchland and their products. Especially the KUB! Super easy to use.  I highly recommend this!

### 5/5 — Revolutionary for business

*2020-05-07, version 1.6.1*

Glad Touchland is finally solving the biggest problem we always experienced in our business centers - we always run out of refill but never know when! Our members are so happy that our devices are always operative to clean their hands - most of the time they were frustrated because our old dispensers were always empty!

### 5/5 — Awesome!

*2020-05-07, version 1.6.1*

I had my KUB paired in no time. Really a great feature to check the levels of the dispenser. Overall great experience!

### 5/5 — Simple to use, makes operations easy

*2020-05-07, version 1.6.1*

Great way to manage my refills and know when I should reorder. Super intuitive.

### 5/5 — Great!

*2018-10-30, version 1.0*

Love using this app connected to our Kub devices. We don’t even have to manage them any more, the app tells us when to refill or change the battery! Good cost saving for our business too. Great experience

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*