# TouchNet 360u

> Campus life integration: student ID, payments, access control, and information. (iPhone/iPad app by TouchNet Information Systems, Inc..)

- Source: https://appshunter.io/ios/app/touchnet-360u/id1550785116 (this page in markdown: same URL + `.md`)
- Developer: [TouchNet Information Systems, Inc.](https://appshunter.io/developer/725679751)
- Category: Education
- Price: Free
- Rating: 2.00/5 from 143 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 42 MB
- Languages: American English, French (France)
- Released: 2021-11-17
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/touchnet-360u/id1550785116/reviews.md

## What is TouchNet 360u?

TouchNet Mobile is your single point of access to campus life, combining student ID functionality with electronic payment processing and access control to enhance the whole student experience.
  


TouchNet Mobile is a unique, mobile-based technology from TouchNet that enables campus administrators to offer students a single point of access to campus life. It serves as a secure payment system for campus services, goods and activities, as a virtual ID card, and gives students access to events, buildings, libraries, and other campus facilities using pin codes, passwords and geo-fencing.



Students can also manage their OneCard account with features such as deactivating their card, checking their balance, report on transaction history and more. With configurable icons, campus information such as athletic events, dining menus, bus schedules and more are readily available within TouchNet Mobile.

Participating TouchNet Mobile terminals can include vending machines, photocopiers, laundry controllers, print stations, financial terminals, dining point of sale terminals, event, activity, access terminals and more.

## Key features

- Virtual student ID
- Secure payment system
- Campus facility access
- OneCard account management
- Transaction history
- Campus information hub

## What do users think of TouchNet 360u?

Overall sentiment: negative

**Pros**

- 👍 Virtual ID card access
- 👍 Easy meal plan balance check
- 👍 New UI is great (recent review)

**Cons**

- 🐛 Extremely slow performance
- 🐛 Cannot use on different devices
- 🐛 Horrible password reset process
- 🐛 Dysfunctional and buggy
- 🐛 Login issues (account in use)
- 🐛 App won't update
- 🐛 Cannot upload/take ID photo
- 🐛 App crashing
- 🐛 Never works
- 🐛 Cannot choose school (data format error)
- 🐛 Not user-friendly
- 🐛 Unable to deregister from old phone
- 🐛 Password reset requires hidden website
- 🐛 Login errors (device already registered)
- 🐛 App freezes
- 🐛 Requires re-login every time
- 🐛 Cannot add to Apple Wallet
- 🐛 Tedious login process
- 🐛 Fails to connect
- 🐛 Crashes when searching for school
- 🐛 Annoying re-login requirement
- 🐛 Inconvenient password reset
- 🐛 Issues with 2-step authentication for Apple Wallet

**Commonly reported bugs**

- App is extremely slow
- Cannot use on a different device
- Hidden external website for password reset
- Account in use by another device error
- App won't update
- Cannot upload/take picture for student ID
- App kept crashing
- App does not work
- Data couldn’t be read because it isn’t in the correct format
- Unable to deregister from broken phone
- Password reset requires contacting one web without account
- Error when trying to login
- App hasn’t worked all year
- Suppressing students from accessing basic needs
- Rarely able to use for benefits (bus rides)
- Log in once after uninstall, then requires re-registration
- Stuck loading at login
- App freezes
- Cannot upload ID photo
- App froze on first try, now won't let login
- Cannot upload picture for ID
- Student account already assigned error
- Mobile device already registered error
- App closes when searching for school
- Device was already registered then crashes
- Cannot check balance
- Account already assigned error after first use
- Major school not appearing
- Not working on new device
- Cannot add to Apple Wallet
- Option to add to Apple Wallet not there
- Fails to find school
- Fail to connect every time
- Incompatible with Apple Wallet
- Bug prevents 2-step authentication for Apple Wallet

**Most requested features**

- Add ID to Apple Wallet
- Fix login issues after reinstall
- Improve password reset process
- Allow use on different devices
- Fix ID photo upload
- Make app more user-friendly
- Allow deregistering from old phones
- Fix UDID registration issues
- Improve app stability

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/touchnet-360u/id1550785116/reviews.md

### 1/5 — Doesn’t work

*2026-08-17, version 9.4.1.0.1*

Took the perfect picture as instructed yet it still got rejected. Also, I love how it says keep your expression neutral, and right after that it says don’t forget to smile. Those are two different things.

### 1/5 — It won’t email me the Code

*2026-08-17, version 9.4.1.0.1*

Why on earth is this app so difficult to use??

### 1/5 — Probably worst designed app I’ve ever had to deal with besides dragon fly max and facts family

*2026-07-12, version 9.4.1.0.1*

I’m not even in school yet and I can tell this is going to be the bane of my existence

### 5/5 — Great campus app

*2026-01-22, version 9.3.0.0.1*

This app holds my virtual ID card and it’s really easy to see my meal plan balances.

### 1/5 — Very Slow!!

*2026-01-20, version 9.3.0.0.1*

I have been using this app at university for 2 years and it is extremely slow. You can’t use it on a different device and you have to use a hidden external website to reset your password. Horrible service!!

### 1/5 — Horrid app

*2025-12-01, version 9.3.0.0.1*

Genuinely the most dysfunctional app i’ve ever used I’m disgusted by the fact i downloaded this garbage nothing works how its intended I’m surprised the developers are still with us and haven’t passed because they forgot how to breathe hopefully my college abandons this waste of ones and zeros.

### 1/5 — Fix please

*2025-10-28, version 9.2.0.1.2*

I can’t log back in cause it says acc in use by another device but it’s the same phone :/

### 1/5 — Doesn’t work well at all

*2025-09-06, version 360u iOS 9.1.1.1.18*

Why won’t this app update and get it to freaking together could barley login without having problems

### 1/5 — Defective app

*2025-09-02, version 360u iOS 9.1.1.1.18*

Won’t allow me to upload/take a picture for my student ID. There is no help with customer service either. This app is a waste of time and is becoming extremely annoying.

### 1/5 — app kept crashing

*2025-08-30, version 360u iOS 9.1.1.1.18*

pls fix this app smh

## Frequently asked questions about TouchNet 360u

### What does TouchNet 360u do?

TouchNet 360u acts as a central hub for campus life, combining student ID functionality with electronic payment processing and access control. It allows students to manage their accounts, pay for services, and gain access to campus facilities.

### What are the key features of TouchNet 360u?

Key features include serving as a virtual student ID, enabling secure payments for campus services, providing access to buildings and events via pin codes or geo-fencing, and allowing students to manage their OneCard account, check balances, and view transaction history.

### Is TouchNet 360u free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases required for its core functionality.

### What kind of campus services can be accessed through this app?

The app can be used to access a variety of campus services and terminals, including vending machines, photocopiers, laundry controllers, print stations, financial terminals, dining point of sale terminals, and event/activity access terminals.

### How does the app help students manage their campus experience?

It simplifies the student experience by providing a single point of access to campus life. Students can easily make payments, use their virtual ID for access, and stay informed about campus events, dining options, and schedules.

## Version history (last 5 releases)

### 9.4.1.0.1 — 2026-06-01

- Camus life order tile update 
- Minor bug fixes

### 9.4.0.0.1 — 2026-03-25

- Moved maps and places to SPM 
- UI update to meals remaining 
- Minor bug fixes

### 9.3.1.0.1 — 2026-01-29

- Removed the ability to add the Student ID from the 360u wallet.
- Removed the ability to view the Student ID from the 360u wallet.
- Minor bug fixes.

### 9.3.0.0.1 — 2025-11-19

- Changed priority order of camps tiles
- minor bug fixes

### 9.2.0.1.2 — 2025-10-22

- Bug fixes

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## More apps by TouchNet Information Systems, Inc.

- [OneCard iProve](https://appshunter.io/ios/app/onecard-iprove/id695728182)
- [OneCard Check In](https://appshunter.io/ios/app/onecard-check-in/id979214129)
- [Marketplace POS](https://appshunter.io/ios/app/marketplace-pos/id999078852)
- [TouchNet OneCard](https://appshunter.io/ios/app/touchnet-onecard/id1261995833)
- [COMTEC](https://appshunter.io/ios/app/comtec/id1436883609)
- [TouchNet Order Ahead](https://appshunter.io/ios/app/touchnet-order-ahead/id1524691713)

All apps by TouchNet Information Systems, Inc.: https://appshunter.io/developer/725679751

## Related topics

[touchnet 360u](https://appshunter.io/ios/topics/touchnet-360u) · [touchnet one card](https://appshunter.io/ios/topics/touchnet-one-card) · [pcc touchnet 360u](https://appshunter.io/ios/topics/pcc-touchnet-360u) · [t360 by tropicana](https://appshunter.io/ios/topics/t360-by-tropicana)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*