# TouchNet OneCard — user reviews > 34 indexed App Store user reviews of TouchNet OneCard by Touchnet Information Systems Inc., rated 1.50/5 from 93 ratings. - Source: https://appshunter.io/ios/app/touchnet-onecard/id1261995833/reviews - App overview in markdown: https://appshunter.io/ios/app/touchnet-onecard/id1261995833.md - Rating breakdown: 5★ 8 · 4★ 2 · 3★ 1 · 2★ 6 · 1★ 76 ## Newest reviews (17 of 34) ### 1/5 — Can’t even sign in *2021-11-05, version 8.0* When I first downloaded the app everything was fine. Now I can’t even sign on. ### 1/5 — Can’t login *2021-09-23, version 8.0* This app will not allow me to put in my ID not password. Keeps telling me invalid ### 1/5 — Crashes before I can even use it *2021-09-17, version 8.0* I try and select a school and it immediately crashes. I don’t even get a chance to try to login. Not worth it. ### 1/5 — Worst app ever *2021-09-16, version 8.0* Probably the worst app I’ve ever used, 2nd worst being the roadster runner app ### 1/5 — Unable to login *2021-09-01, version 8.0* I can’t login to my account since it doesn’t let me choose the right id type to login. This app needs to be fixed since schools instruct this app for new student to use as their virtual student id, but the app not even works well. ### 1/5 — Literally just crashes *2021-08-29, version 8.0* Doesn’t work just crashes ### 1/5 — Keeps freezing *2021-08-23, version 8.0* 9/10 times - - Always getting the wheel of death when logging on! Horrible app. Once you’re in, the app is okay. Just hope it doesn’t freeze or kick you out in the middle. :( ### 1/5 — This app does not even let me login *2021-06-03, version 8.0* Every time I try to login in, it shows me error and says “this account has already been assigned” ### 1/5 — Crashing *2020-09-08, version 7.10* It keeps crashing every time I need to use it. With Face ID or not it still crashes! Fix it immediately please!!!! ### 1/5 — Unusable *2020-09-08, version 7.10* App crashes every time you try to login with a passcode or TouchID/FaceID ### 1/5 — Login doesn’t work *2020-09-01, version 7.81* Doesn’t login ### 1/5 — Confusing app *2020-08-31, version 7.81* Night mode makes everything impossible. Would not use if I didn’t have to for school ### 1/5 — Keeps crashing *2020-08-24, version 7.81* This app keeps crashing while trying to sign in. Super annoying. PLEASE FIX!!!!!! ### 1/5 — Needs updates! *2020-08-22, version 7.81* Not compatible with dark mode on iPhone. Only using this app for school 😡 ### 1/5 — Unable to sign in. *2019-12-06, version 7.80* Keep showing -1000 account already assigned when login. ### 1/5 — Photo ID *2019-08-15, version 7.50* I can’t change the picture ### 1/5 — -1111? *2019-02-07, version 1.40* TouchNet is flawed by repeating statement “-1111 You must change your pincode” in which there is absolutely no option to do such. Waste of time and space on my phone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t even open… *2024-05-07* I use this app to access my student ID for college. I am no longer able to open the app - it crashes each time I try to click on it. ☹️ ### 1/5 — Can’t open the application *2024-04-13* I am not able to open the application, it just closes itself, can’t even log in. Is it really meant to work ### 1/5 — Won’t open *2024-02-22* I can’t even get the stupid thing to open ### 1/5 — Crashes *2024-01-24* Right after I select a school to use with it, it closes itself. Now I can’t even open it without crashing the app. ### 1/5 — Can’t even get past the login screen *2024-01-19* Everytime I open this app and I select my school, it crashes on me. Fix this, please ### 1/5 — App is not opening up *2024-01-16* Super inconvenient when one’s institution relies on this app for those seeking to upload a professional photo onto the platform for it not to work. You can download the app, however, it automatically shuts down when clicking on the app to get it. ### 1/5 — Not working *2023-12-12* Every time I try to log in it kicks me off the app ### 1/5 — Worst app ever - FIX IT *2023-08-22* The app doesn’t even open and is super outdated. Needs to be fixed for sure ### 1/5 — Does not work *2022-09-27, version 8.2.3* I get an error message saying that my account is already assigned. Never used this app before this and don’t know what that means ### 1/5 — Leaves a student high and dry *2021-12-11, version 8.2.2* I needed the app to buy get food from student food court and stuff from student store but can not access course of password error code two days later. ## Most praised reviews (4 highest-rated) ### 4/5 — Finally optimized for 5.8 display! *2020-09-19, version 7.10.1* Wow this app finally looks and feels like it’s no longer out of 1996. It looks much cleaner and feels faster and more fluid. I still don’t particularly like it, but we have to use it so it’s fine. At least it’s functional and I can easily put money on my ID card and it’s way more stable. My only gripe still is that my picture is stretched so my head looks skinny and weird, but I’m a senior now so I’ll almost never have to see it again. ### 3/5 — Problem *2018-10-16, version 1.40* The app does not display the picture that was taken for my ID ### 2/5 — Very inconvenient *2021-02-22, version 8.0* Anytime I use this app I have to manually log in. This makes it much more inconvenient than just getting my physical card out of my wallet. My phone is locked so why does my app need to be locked as well?? ### 2/5 — Crashed *2020-09-06, version 7.10* Please fix. It keeps crashing every time it ask for Face-ID --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*