# Touchstone Connect

> Secure communication and appointment management for mental health services. (iPhone/iPad app by Touchstone Mental Health.)

- Source: https://appshunter.io/ios/app/touchstone-connect/id6476233469 (this page in markdown: same URL + `.md`)
- Developer: [Touchstone Mental Health](https://appshunter.io/developer/1726250636)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 217 MB
- Languages: English, French, Spanish
- Released: 2024-01-18
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/touchstone-connect/id6476233469/reviews.md

## What is Touchstone Connect?

Touchstone Mental Health provides services to adults in the Twin Cities metro area. Touchstone Connect will allow staff and clients to communicate via secure messaging; meet with their staff person virtually; view and confirm upcoming appointments; and complete required documentation all through their computer or mobile device.

## Key features

- Secure messaging
- Virtual client meetings
- Appointment viewing and confirmation
- Digital documentation completion
- Cross-device compatibility

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/touchstone-connect/id6476233469/reviews.md

### 1/5 — Awful

*2025-03-10*

This app is non functional on an iPad Pro. Won’t take my password won’t let me reset my password. Locks me out since I’ve tried too times.  Touchstone get you blank together.  This app is abysmal!

## Frequently asked questions about Touchstone Connect

### What is Touchstone Connect used for?

Touchstone Connect is used by clients and staff of Touchstone Mental Health for secure messaging, virtual appointments, viewing upcoming appointments, and completing required documentation.

### Is Touchstone Connect free to use?

Yes, Touchstone Connect is available for free. It does not have any associated costs for users.

### What devices can I use Touchstone Connect on?

Touchstone Connect is supported on iPhones, iPads, and iPods, allowing for access across multiple Apple mobile devices.

### How often is Touchstone Connect updated?

The latest version is 4.16.0, and the app was last updated on April 9, 2026. This indicates a recent update, suggesting ongoing development and maintenance.

### What is the age rating for Touchstone Connect?

Touchstone Connect has an age rating of 12+, making it suitable for users aged 12 and older.

### Does Touchstone Connect have ads?

No, Touchstone Connect does not contain advertisements. Users can utilize the app without interruptions from ads.

### What is the user sentiment for Touchstone Connect?

Based on the available data, Touchstone Connect has a rating of 3.0 stars from 2 ratings. This suggests a mixed to neutral user reception.

### Who developed Touchstone Connect?

Touchstone Connect was developed by Touchstone Mental Health, the organization providing the mental health services.

## Version history (last 5 releases)

### 4.16.0 — 2026-04-09

- The "Join appointment" link for video appointments using a custom telehealth link is available 24 hours in advance
- Providers will not see an error message when joining an appointment
- Backend improvements

### 4.15.0 — 2026-03-27

- Screen margins adjusted when signing a digital form
- When resetting a password, an error is displayed when our password criteria is not met
- Users who open an email and tap a link will now be taken directly to the correct section of the app after signing in. New users will be guided through onboarding first. If the app is already installed, they won’t be prompted to download it again.
- Backend improvements

### 4.14.0 — 2026-02-26

- Non-patient users can respond and sign portal forms

### 4.13.0 — 2026-02-18

- Navigating to view Balance statements from the More tab will no longer crash
- Users are able to join non-Zoom room video appointments from their mobile device (Note: this feature depends on whether or not providers have this enabled)

### 4.12.0 — 2026-01-28

- Users can now save their email/username when logging in
- Lab results are now available under the My Health tab
- Completed forms will no longer display skip form as an option
- Portal forms will now display the correct number of forms that have outstanding actions required
- Error state screen has improved color/layout
- Biometric login error handling has been improved

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*