# TOUS — ¡Bienvenido al mundo TOUS!

> Official app for TOUS luxury fashion and accessories. (iPhone/iPad app by S TOUS SL.)

- Source: https://appshunter.io/ios/app/tous/id1581120277 (this page in markdown: same URL + `.md`)
- Developer: [S TOUS SL](https://appshunter.io/developer/1581120279)
- Category: Shopping
- Price: Free
- Rating: 3.94/5 from 228 App Store ratings · 65 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 54 MB
- Languages: Catalan, English, French, German, Italian, Portuguese, Slovak, Spanish
- Released: 2021-08-24
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tous/id1581120277/reviews.md

## What is TOUS?

Become a part of the world of glamour with Tous!

Be updated with the latest on the new arrivals section. Watch out for the new arrivals and browse the entire catalogue of TOUS jewelry, handbags, watches and accessories with prices based on your location.

Stay on top and don't miss any detail: the latest blogposts, photographs, campaigns and TOUS experiences.

"My Favorites" is your intimate space, specially designed for you. Save here your preferred jewels and check them out easily whenever you like.

Finally, you'll be only one tap away from this fantasy and glamour world of TOUS, you'll be able to locate your closest store, see the interior of the store and get directions to it.

¿Do you dare to check it out?

## Key features

- Browse latest arrivals
- View full product catalog
- Personalized favorites list
- Access blog posts and campaigns
- Locate nearest stores
- View store interiors
- Get store directions

## What do users think of TOUS?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and navigate
- 🚀 Fast delivery and shipping
- 📦 Good product quality and packaging
- 💎 Unique and attractive product styles
- ✨ Excellent product presentation with clear pictures
- 🎁 Good discount promotions available
- 📱 Works smoothly when functioning properly

**Cons**

- 🐛 App crashes and freezes frequently
- ⏱️ Extremely slow performance
- ❌ Checkout errors prevent purchase completion
- 🔴 Search functionality breaks and goes blank
- 📊 Purchase history not displaying correctly
- 🚫 Account registration issues
- 📞 Poor or non-existent customer support
- ⚠️ Transaction errors and payment failures
- 🔄 App doesn't retain user preferences
- 📱 App won't open or load

**Commonly reported bugs**

- App freezes during product selection and checkout
- Search function returns blank screen
- Purchase history disappears or shows only partial purchases
- Phone number validation rejects valid area codes
- Cart empties unexpectedly
- Checkout error messages ('error try later', 'unexpected error occurred')
- Notifications settings cause errors
- Favorites tab doesn't display saved items
- Order tracking status not updating
- App fails to launch or open
- Price discrepancies between advertised and checkout
- Shipping package arrives damaged or open

**Most requested features**

- In-store pickup option
- Store inventory visibility
- Ability to select preferred store location
- Improved notification system
- Better purchase history tracking
- Navigation back to product list without restarting search
- Dedicated app support department
- Favorites/wishlist functionality that persists

## Recent user reviews (10 of 65)

All indexed reviews: https://appshunter.io/ios/app/tous/id1581120277/reviews.md

### 1/5 — Horrible el funcionamiento de la aplicación

*2025-05-24, version 1.5.7*

Se congela, no deja efectuar la compra después de pasar tanto trabajo seleccionando las piezas a comprar. Tiene un amplio espacio y muchas areas de oportunidades a mejorar.

### 5/5 — Easy to use

*2025-05-03*

Love the app easy to use

### 1/5 — Does not work

*2025-04-26, version 1.5.6*

I open de app, click search, and it goes blank, i have to close it. I had to go back to browser.

### 5/5 — Tous

*2025-04-23, version 1.5.6*

Muy buena

### 2/5 — App

*2025-03-29, version 1.5.3*

Es muy lenta, se friza con facilidad, se queda loading constantemente. Que conste que solo me pasa con el app Tous, otras app no. He realizado compras con éxito, pero hay que tenerle paciencia. Puede mejorar

### 5/5 — Love Tous

*2025-03-26*

The app is super easy and always works.

**Developer response:** Thanks 86Karyn, for sharing your experience with us 😊! 
Best regards, 
Customer Service Team.

### 1/5 — Purchases

*2025-03-13, version 1.5.3*

It does not shows all my purchases just one, is very discouraging to keep buying.

### 1/5 — Expensive products and bad customer service

*2025-03-13*

Prices sometimes doesn’t match the advertised and I can not see any of my previous purchases

**Developer response:** Good morning SarisTous, we are extremely sorry to hear about the situation you mention. 
Please, contact by email at: info.us@tous.com to resolve the matter personally. 
Best Regards 
Customer Service Team.

### 1/5 — Super lento

*2025-03-13, version 1.5.3*

Lentisimo

### 5/5 — Me encanta

*2025-01-15, version 1.5.3*

Fácil de usar

## Frequently asked questions about TOUS

### What does the TOUS app do?

The TOUS app allows you to explore the brand's latest fashion arrivals, including jewelry, handbags, watches, and accessories. You can browse the entire catalog, save your favorite items, and stay updated with brand content like blog posts and campaigns. It also helps you locate and get directions to the nearest TOUS stores.

### What are the key features of the TOUS app?

Key features include browsing new arrivals and the full product catalog with location-based pricing, saving items to a 'My Favorites' list, accessing the latest blog posts, photographs, campaigns, and TOUS experiences. Users can also locate the closest store, view its interior, and get directions.

### Is the TOUS app free to use?

Yes, the TOUS app is free to download and use. The provided information indicates that it does not have in-app purchases or advertisements, suggesting a completely free experience for users.

### Who is the TOUS app for?

This app is designed for fans and customers of the TOUS brand who are interested in luxury fashion, jewelry, handbags, watches, and accessories. It's for individuals who want to stay updated on new collections, manage their wishlists, and easily find physical store locations.

### Can I purchase items directly through the TOUS app?

While the app allows you to browse the full catalog and view prices, the description focuses on exploring products, saving favorites, and finding stores. It does not explicitly mention direct in-app purchasing capabilities, but it facilitates discovery and store visits.

## Version history (last 5 releases)

### 1.5.7 — 2025-05-06

* Troubleshooting
* Performance improvements

### 1.5.6 — 2025-04-16

Integration with OneTrust for consent management

### 1.5.5 — 2025-04-01

* Troubleshooting
* Performance improvements

### 1.5.3 — 2024-10-22

* Troubleshooting
* Performance improvements

### 1.5.2 — 2024-04-24

* Troubleshooting
* Performance improvements

## Apps similar to TOUS

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Portèlo -Luxury Fashion Market](https://appshunter.io/ios/app/portelo-luxury-fashion-market/id1418023611) | 4.5 (12) | Free | Shopping |
| [Stradivarius - Clothing Store](https://appshunter.io/ios/app/stradivarius-clothing-store/id421874087) | 4.8 (6,880) | Free | Shopping |
| [MANGO - Online fashion](https://appshunter.io/ios/app/mango-online-fashion/id372216941) | 4.9 (54,209) | Free | Shopping |
| [IKEA Inspire Puerto Rico](https://appshunter.io/ios/app/ikea-inspire-puerto-rico/id1613182217) | 4.9 (17,720) | Free | Shopping |
| [Zara Home](https://appshunter.io/ios/app/zara-home/id474175190) | 4.7 (14,572) | Free | Shopping |
| [Nuestro Secreto](https://appshunter.io/ios/app/nuestro-secreto/id1564160343) | 4.2 (9) | Free | Shopping |

## More apps by S TOUS SL

- [TOUS LIVE](https://appshunter.io/ios/app/tous-live/id6443465997)
- [TOUS CRAFTERS OF EXCELLENCE](https://appshunter.io/ios/app/tous-crafters-of-excellence/id6736527422)
- [TOUS - Online Jewelry](https://appshunter.io/ios/app/tous-online-jewelry/id6744607232)

All apps by S TOUS SL: https://appshunter.io/developer/1581120279

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*