# Town Story - Match 3 Puzzle — user reviews

> 267 indexed App Store user reviews of Town Story by PUZZLE LOFT CO.,LIMITED, rated 4.80/5 from 3,168 ratings.

- Source: https://appshunter.io/ios/app/town-story-match-3-puzzle/id1335857508/reviews
- App overview in markdown: https://appshunter.io/ios/app/town-story-match-3-puzzle/id1335857508.md
- Rating breakdown: 5★ 2,922 · 4★ 94 · 3★ 44 · 2★ 38 · 1★ 70

## What do users think of Town Story?

Overall sentiment: negative

**Pros**

- 🎮 Fun and addictive gameplay
- 👍 Enjoyable story and characters
- 🎨 Appealing visual design

**Cons**

- 🐛 Frequent crashes and bugs
- 🚧 Levels become too difficult too quickly
- 💰 Excessive monetization and ads
- 🔁 Progress resets and lost progress issues

**Commonly reported bugs**

- Game freezes or crashes when trying to recall memories
- Coins, stars, and progress randomly disappearing
- Inability to progress past certain levels due to bugs

**Most requested features**

- Ability to save progress and continue later
- Option to skip difficult levels
- More frequent content updates and new levels
- Better customer support and communication

## Newest reviews (13 of 267)

### 2/5 — No Facebook or Apple Connection

*2023-10-21, version 2.9.3160*

Can’t save your progress, so you have to start all over again each time you play. Facebook says developer is aware. When is the developers going to fix this problem? Also levels get too hard even with buying boosters, which should be provided with passing levels or ads. Costs too many stars for simple events such as eating a piece of cake 3 stars. Ridiculous!!! This game hasn’t been updated in 3 years. It could really be a good game if the developers fixed the above problems and updated the game asap not years ago.

### 2/5 — No Facebook or Apple Connection

*2022-09-30, version 2.9.3160*

Can’t save your progress, so you have to start all over again each time you play. Facebook says developer is aware. When is the developers going to fix this problem? Also levels get too hard even with buying boosters, which should be provided with passing levels or ads. Costs too many stars for simple events such as eating a piece of cake 3 stars. Ridiculous!!! This game hasn’t been updated in 3 years. It could really be a good game if the developers fixed the above problems and updated the game asap not years ago.

### 2/5 — 任務玩到第二天就不更新，你們是不是已經放棄這個遊戲？

*2021-01-05, version 2.9.3160*

你們是不是已經放棄這個遊戲更新，遊戲任務玩到第二天已經沒有了

### 2/5 — Bloque

*2020-03-26, version 2.9.3160*

Toujours bloqué a la mission rappel ?on doit faire quoi ?car j ai mis les mêmes meubles et équipements et toujours pas débloqué ??

### 2/5 — Love it BUT.....

*2020-01-22, version 2.9.3160*

I love this game, but why can’t I get past recall 2?!?! I deleted these game and reinstalled it thinking maybe it would work.... Nope! You be also seen where other people have had the same issue... Please fix! Or I’m just going to have to delete for good.

### 2/5 — Started out good but

*2019-10-17, version 2.9.3160*

I agree with another review.  The game will not advance beyond the second recall no matter what. I have tried every possible combination of decorations. Highly frustrating

### 2/5 — Like the game but...

*2019-10-06, version 2.9.3160*

I don’t know if it has to do with an update.. but I’m on level 145.. I’m on Day 3 tasks..I’m at “recall” the memory.. I have done the tasks for recalling the memory- all checks are green. Never got my bonus for finishing it. And the recall button is still there- I tap it and nothing changes. And I don’t get the credit for finishing it. And it won’t let me move on to new day or new tasks because the recall task is still there!

### 2/5 — I like it but having problems with it now

*2019-08-23, version 2.9.3160*

I just recently started playing this game but now it’s giving me a problem I was connected to my Facebook with it at first now I’m not so whenever I try to connect with my Facebook again it takes forever to load then it would say connection failed and it made me start to level one again

### 1/5 — Games

*2019-08-05, version 2.9.3160*

I did like this game until it done an update and when I tried logging back in,it says it won’t connect to Facebook for my saved data but I connected it so it’s something on your alls end...Fix it please...When is it going to be fixed??Still doing it.

### 2/5 — Won’t connect to Facebook

*2019-07-19, version 2.9.3160*

Every time I try to connect this game it won’t and takes all of my coins.

### 1/5 — Cons to FB deletes all previous progress

*2019-07-01, version 2.9.3160*

Fun game but when I logged into FB, it deleted all my previous progress and started me back at level one. I restarted the game and the same thing happened again. If it would save progress, I would give it a high score. After reading many reviews with the same issue, I’m not going to play again until this is resolved. I play on one device (IPad) with one FB account.

### 3/5 — Обидно

*2019-06-20*

Скачала игру хорошо играла а сейчас зашла и опять все с начала с первого уровня

### 1/5 — Not happy

*2019-06-17, version 2.9.3160*

I was looking forward to this game but every time I try to log into Facebook it won’t let me and it sends me back to the beginning please can you sort this out

## Most critical reviews (10 lowest-rated)

### 1/5 — Many glitches

*2025-06-29, version 2.9.3160*

I downloaded this game and it had so many glitches, that it made my experience very frustrating. I kept it on my phone but didn’t open it for several months. I did the update hoping after all this time the game will work. It opens up and lets me play a puzzle, but then that’s it. I have to exit out of the game and open it back up to play another puzzle. Forget the tasks. It doesn’t let me do anything. I’m uninstalling it. Waste of my time.

### 1/5 — 剁手

*2023-04-23, version 2.9.3160*

月費有繳交
又沒有升級
為何游戏玩玩又升級，又得消掉
沒有game玩了
如何反應

### 1/5 — Poor

*2022-09-25, version 2.9.3160*

This game has gone downhill having to wait over 15 days to next life

### 1/5 — levels

*2022-08-28, version 2.9.3160*

Just won a level. Next level was the same one. So I deleted.

### 1/5 — データ

*2020-06-11, version 2.9.3160*

ゲームをはじめて3日目にデータが消えてた

### 1/5 — Se reinicia

*2020-05-30, version 2.9.3160*

Un juego que me gusta y cuando apagas el móvil se reinicia asi que lo borraré.
Podrían ustedes chequear los juegos antes de lanzarlos

### 1/5 — CRASH!

*2020-02-18, version 2.9.3160*

Crash di iphone 6, gabisa login fb.. sekalinya login fb langsung failed pdhl internet lancar, lvl langsung balik ke 0 koin 0 star 0!!🤬🤬🤬

### 1/5 — 井戸の記憶から進めません

*2019-09-29, version 2.9.3160*

井戸の記憶から進めません

### 1/5 — Lost 91 stars 😡

*2019-09-27, version 2.9.3160*

I was stuck on recall 3 for 2 months, finally moved forward but lost 91 ⭐️ now it started over to level one and lost all my progress. I think developers have abandoned game no updates for 7 months and no response 😡👎

### 1/5 — Real mad

*2019-08-11, version 2.9.3160*

I was so far and everything is gone. This game won’t even connect to the internet anymore. Please fix.

## Most praised reviews (10 highest-rated)

### 5/5 — Heheh t ja is a bit of the a lot to do but

*2024-09-11, version 2.9.3160*

The only reason I’m not getting it was because I had it on the counter in my office but it wwasn’t there and I then I had a headache

### 5/5 — Town Story

*2023-05-16*

Ein schönes Spiel! Tolle Grafik! Schwierigkeit steigert sich mit der Höhe der Level.

### 5/5 — Town story

*2022-01-23, version 2.9.3160*

It’s a really fun game wish there were other outfits but other than that it has a wonderful story and fun to play.

### 5/5 — Jeu

*2020-08-05, version 2.9.3160*

J’aime beaucoup ce jeu tant qu’il ne devient pas trop difficile

### 5/5 — Good game

*2020-04-22, version 2.9.3160*

Unlike every other gamer I love this game.
People are mean about it and I don’t like that.
This game rocks and I love everything about it.

### 5/5 — Not worth playing

*2019-12-10, version 2.9.3160*

This game won’t let me connect to Facebook and when I try it delete my game I’m so over having to replay the levels and and some of the item you decorate with are invisible

### 5/5 — Bloqué

*2019-08-02, version 2.9.3160*

Super jeu mais bloqué depuis 2 mois et toujours pas de nouveaux niveaux...

### 5/5 — Joy game

*2019-06-03*

Hai
Really Iam enjoying this game lot lot
Also happiness gives me 👍

### 5/5 — Me encanta este juego

*2019-05-21, version 2.9.3160*

Bueno

### 5/5 — Divertida

*2019-05-01, version 2.9.3160*

Me gusta mucho me entretiene

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
