# Towne Resident App

> Apartment community management app for residents. (iPhone/iPad app by Yardi Systems, Inc..)

- Source: https://appshunter.io/ios/app/towne-resident-app/id1562879548 (this page in markdown: same URL + `.md`)
- Developer: [Yardi Systems, Inc.](https://appshunter.io/developer/425728804)
- Category: Lifestyle
- Price: Free
- Rating: 4.21/5 from 348 App Store ratings · 60 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 53 MB
- Languages: Arabic, Danish, Dutch, English, French, German, Italian, Polish, Chinese, Spanish
- Released: 2021-04-14
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/towne-resident-app/id1562879548/reviews.md

## What is Towne Resident App?

This app is for residents at Towne Properties managed apartment communities.  It allows residents to manage their profiles, view their ledgers, and pay rent and other charges from a mobile device. Residents can also use the app to initiate and track maintenance requests that include a description, voice memo, and photos.

## Key features

- Manage resident profiles
- View financial ledgers
- Pay rent and charges
- Submit maintenance requests
- Track maintenance status
- Add voice memos to requests
- Attach photos to requests

## What do users think of Towne Resident App?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and navigate
- 💰 Convenient all-in-one platform for rent payment and maintenance requests
- ⚡ Quick maintenance response times (often next day)
- 📋 Maintains detailed maintenance history and logs
- 📅 Ability to view upcoming events and charges
- 📱 Mobile accessibility for payments from home
- 🎯 User-friendly interface for most users
- 📸 Ability to attach documents and photos to requests

**Cons**

- 💸 High processing fees ($3.95-$5) on payments
- 🐢 Slow app performance and long load times
- 🔐 Asks for bank login credentials unnecessarily
- 🏠 Limited functionality for non-apartment properties (houses/HOAs)
- 🚫 Bank payment method frequently doesn't work properly
- ⚠️ Unreliable login process requiring multiple attempts
- 🔄 App freezes and spinning loading screens
- 💳 Misclassifies debit cards as credit cards with higher fees
- 🏦 Only accepts one bank option
- 🔒 Account lockouts preventing building access
- ⏱️ Session timeout issues after 10 minutes

**Commonly reported bugs**

- Login page spins indefinitely without connecting
- Multiple login attempts required to access account
- App takes 30+ minutes to load
- Thermostat scheduling returns error messages
- Session timeout after 10 minutes causing glitches
- Account lockouts preventing access
- Bank account verification process incomplete
- Apple Pay option appears but cannot be used
- Payment processing errors occurring monthly
- Screen navigation freezes between pages

**Most requested features**

- Split payment functionality to spread payments across the month
- Direct in-app chat or instant messaging with office
- Apple Pay integration that actually works
- Support for multiple payment methods and banks
- Ability to categorize and add memos to payments
- Display full balance/total amount due before payment
- Thermostat scheduling functionality
- Support for non-apartment properties (houses, HOAs)
- Reduce or eliminate processing fees

## Recent user reviews (10 of 60)

All indexed reviews: https://appshunter.io/ios/app/towne-resident-app/id1562879548/reviews.md

### 1/5 — Not a good app

*2026-04-01, version 25.8.0*

It’s horrible frustrating

### 5/5 — Satisfied

*2026-02-11, version 25.8.0*

👍🏽

### 5/5 — Easy to use

*2026-02-03, version 25.8.0*

Makes it easy to pay rent, submit maintenance requests and more!

### 4/5 — Online portal

*2026-02-02, version 25.8.0*

It’s very convenient

### 1/5 — Fees to use debit and bank info log in

*2025-11-05, version 25.8.0*

Not happy with using this app being charged a $5 fee for using debit and then when I put my bank details they wanted my log why are you asking for my bank log in information to add my bank account and routing number

### 5/5 — What a time to be alive 😍

*2025-10-21, version 25.8.0*

Having a convenient app that has everything all in one place 🥰

### 5/5 — Easy

*2025-10-08, version 25.8.0*

Once you are in it is easy

### 1/5 — Wow

*2025-09-05, version 25.8.0*

So bad never live here trash app and people

### 1/5 — The service fee

*2025-08-13, version 17.4.0*

It’s way to high when your paying a large amount

### 5/5 — Awesome!

*2025-07-15, version 17.4.0*

Maintenance is always here the next day! The app works great. Keeps a log of all the maintenance history that we put in. We pay our rent on this app, usually we never have a problem. And we can see all the future events on this app!

## Frequently asked questions about Towne Resident App

### What can I do with the Towne Resident App?

The app allows residents to manage their personal profiles, view their financial ledgers, and pay rent and other charges directly from their mobile device. It also provides a convenient way to submit and track maintenance requests, including the ability to add descriptions, voice memos, and photos.

### How do I pay rent using the app?

You can pay your rent and other charges directly through the app. Navigate to the payment section to view your ledger and initiate transactions from your mobile device.

### Can I submit maintenance requests with photos?

Yes, the app allows you to submit maintenance requests that include a description, a voice memo, and photos. This helps provide clear details to the maintenance team, ensuring your issues are addressed efficiently.

### Is this app free to use?

Based on the provided information, this app is free to use for residents of Towne Properties managed apartment communities. There are no mentioned in-app purchases or advertisements.

### Who is this app designed for?

This application is specifically designed for individuals who are residents at apartment communities managed by Towne Properties. It serves as a central hub for managing their living experience within these communities.

## Version history (last 5 releases)

### 26.4.0 — 2026-04-30

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixes in this update.

### 25.8.0 — 2025-08-13

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixes in this update.

### 17.4.0 — 2024-01-29

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixed in this update.

### 15.9.0 — 2022-11-23

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixed in this update.

### 14.3.0 — 2021-05-07

bug fixes and general improvements.

## Apps similar to Towne Resident App

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Towne Properties COA/HOA App](https://appshunter.io/ios/app/towne-properties-coahoa-app/id6444127646) | 1.0 (20) | Free | Lifestyle |
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## More apps by Yardi Systems, Inc.

- [Apartment Search by RentCafe](https://appshunter.io/ios/app/apartment-search-by-rentcafe/id425728801)
- [Yardi PAYplus](https://appshunter.io/ios/app/yardi-payplus/id434998616)
- [PAYscan Mobile](https://appshunter.io/ios/app/payscan-mobile/id453608243)
- [Inspection Mobile](https://appshunter.io/ios/app/inspection-mobile/id477895331)
- [Maintenance Mobile](https://appshunter.io/ios/app/maintenance-mobile/id493578661)
- [RentCafe Resident](https://appshunter.io/ios/app/rentcafe-resident/id541403633)

All apps by Yardi Systems, Inc.: https://appshunter.io/developer/425728804

## Related topics

[towne properties](https://appshunter.io/ios/topics/towne-properties)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*