# TownHall+REBoL+Green Goat — user reviews

> 65 indexed App Store user reviews of TownHall+REBoL+Green Goat by 1909 W 25, LLC, rated 4.87/5 from 1,942 ratings.

- Source: https://appshunter.io/ios/app/townhall-plus-rebol-plus-green-goat/id1418140885/reviews
- App overview in markdown: https://appshunter.io/ios/app/townhall-plus-rebol-plus-green-goat/id1418140885.md
- Rating breakdown: 5★ 1,798 · 4★ 94 · 3★ 20 · 2★ 7 · 1★ 25

## What do users think of TownHall+REBoL+Green Goat?

Overall sentiment: positive

**Pros**

- 🍔 Great food
- 👍 Convenient app
- 🤑 Rewards program
- 💯 Best restaurant in Ohio
- 🌟 Excellent service
- 🍴 Healthy options
- 🕰️ Easy to order ahead

**Cons**

- 🐛 App issues (slow, bugs, customization limitations)
- ⏱️ Estimated completion time inaccurate
- ℹ️ Lack of nutritional information
- 🔒 Credit card update issues

**Commonly reported bugs**

- App crashes
- Reward redemption issues
- Inconsistent order pickup times

**Most requested features**

- Add ability to order multiple dishes in one order
- Include customer notes/allergy information
- Improve past order editing functionality

## Newest reviews (10 of 65)

### 4/5 — Great app, one small issue

*2023-01-31, version 2.6.0*

Overall great app. However I have received periodic emails about a promotion offering a free bone broth. When you click on the reward and say “begin order” the reward item is not added to the basket so there is no way to redeem the reward. Hoping this is just a minor bug that will be resolved in future updates.

### 5/5 — Easy and seamless

*2021-08-12, version 2.0.3*

Great looking app, easy to use and navigate, and super convenient to order from TownHall and Rebol. Love the new design!

### 4/5 — Almost a 5!

*2021-06-27, version 1.0.4*

I love this place food…the food is awesome and service is great. If only they could get all of the modifications in the app or have a comments section before placing carry out. For example, it is impossible to order an açaí bowl with only bananas

### 4/5 — Love the food-the app needs work

*2021-06-26, version 1.0.4*

This would be a 5 star review except that the app can be difficult.  As others have noted, for example you cannot do an order of 2 grilled vegetables, even though that may be all you choose.  You get charged extra   
My  biggest complaint is that on an order with multiple items, you can only update the first order in past orders.  I can tap the 2nd or 3rd item in a past order but it always brings up order #1.   Can’t make changes to the others even though the app says to tap an order to edit.

### 5/5 — Trusted food source

*2020-12-31, version 1.0.4*

back by excellent service. Love this place.

### 5/5 — Love this place !!!

*2020-12-11, version 1.0.4*

Love this place!!! Eat there several time a week

### 5/5 — Best restaurant!

*2020-09-03, version 1.0.4*

Hands down our favorite restaurant. So many amazing healthy, delicious options! So thankful to have it here in Cleveland!

### 5/5 — Best Restaurant In Ohio

*2019-05-16, version 1.0.1*

Best Restaurant In Ohio to grab some great food and solid vibes. Music is great and the atmosphere is second to none. Highly recommend it for Brunch & Dinner ! 🤘🏾

### 5/5 — Amazing!

*2018-11-05, version 1.0.0*

The app makes it so convenient to order my food ahead of time so it’s ready to pick up when I’m on the go. I love the idea of being able to pay with one scan and getting rewards! I eat at Townhall all the time and the app really brings it to the next level!

### 5/5 — Great app to get rewards

*2018-11-01, version 1.0.0*

This app is great for getting rewards on purchases. It’s super easy to use and makes ordering super easy! Would recommend to anyone who likes Townhall and rebol.

## Most critical reviews (10 lowest-rated)

### 1/5 — Google: Bobbby George

*2025-09-03, version 2.7.3*

The businessman who owns these restaurants is violent. He is charged with 9 felonies currently, including kidnapping, assault, and rape. When asked for comment, he said, “I have beaten everyone and everything that has ever come against me in a dominating fashion” Seriously…Google him.

### 1/5 — Horrible app if you can find it

*2022-05-14, version 2.4.1*

It’s called Rebol. Thats the restaurant you order food from. Can’t search it. So that’s horrible marketing and execution. More to pint the app is hard to order from. And Apple Pay kept failing. Had to contact Apple Card to see if something wrong with card. It was the app. Great food but just go there don’t waste your time with this.

### 1/5 — Could not update credit card

*2022-04-26, version 2.4.0*

App wouldn’t let me place order due to old credit card, but found no place on app where I could update credit card information

### 1/5 — Nope

*2022-03-15, version 2.1.0*

Pick up at time & actual time food is ready are wayyyyy off.  Not aligned at all.  Did the opposite of what I wanted to do which was stand inside waiting an additional 20 plus minutes.

### 3/5 — Healthy options but no info

*2024-06-23, version 2.7.3*

It’s kind of weird a place focused on organic, nonGMO foods w keto options don’t actually publish the nutritional facts for their food on their site or app.

### 3/5 — Estimated completion time is way off

*2023-05-08, version 2.7.0*

Whenever I order, I almost always have to wait for my order 5 to 10 minutes longer than the app says my food will be ready. It is really annoying. And then when you point this out/ask the servers, they get put out that they have to walk back and check on the order. Every time I insist on them checking on my order, they come back from the kitchen with it. Was it just sitting back there?

### 3/5 — Good food, app? Not so much

*2021-09-24, version 2.0.3*

The food is excellent. The app leaves a lot to be desired. Can you order more than one dish? Nah, make a separate order. If you somehow fail to get your order right, you’ll be told it’s invalid. But you won’t be told why. A great boon for psychics. Again, the food is excellent and the app sort of works.

### 3/5 — Could use an update

*2020-07-10, version 1.0.4*

It is convenient to use the app to order, however, you are unable to do certain customizations (like ordering double vegetables) without incurring a charge. It would also be nice to be able to make a note (like of food allergies). Otherwise, it is a convenient app for a tasty restaurant!

### 4/5 — East app but be careful of applying credit in store

*2023-09-05, version 2.7.1*

Sometimes credit isn’t used if you order in store

### 4/5 — Great dishes and options but app needs work

*2023-06-18, version 2.7.1*

I appreciate the high quality dishes, good healthy options, but the app does not clarify ingredients and does not permit any sort of narrative from the customer; for ex: I have celiac disease, must eat GF; many of the dishes are likely GF, or have GF options, but in many instances, the customer has no ability to be assured (I.e. Are the rosemary, potatoes GF? Why are the breakfast tacos advertised with a corn shell option, but the customer cannot actually select this on the app?) other similar restaurants in other cities allow the customer to place a short narrative with the item selected, so the communication between kitchen and customer is facilitated. See:Modern Market in Boulder, Bartaco in Denver.

## Most praised reviews (10 highest-rated)

### 5/5 — Best food in the world!

*2023-08-09, version 2.7.1*

And a really solid app.

### 5/5 — Food

*2023-08-04, version 2.7.1*

The food was delicious, the presentation was wonderful, waitresses so helpful and polite! Our experience this week has been wonderful in fact we enjoyed it so much on day one of our vacation that we ended going back daily and everything was delicious! Can’t wait to come back next year, we just wish y’all were in Florida!

### 5/5 — Great for Special Diets

*2023-07-14, version 2.7.1*

Love this place. I can go and order so many things thanks to their paleo options. Highly recommend!

### 5/5 — My favorite place

*2023-05-12, version 2.7.0*

Best place in town.

### 5/5 — So Good

*2023-05-06, version 2.7.0*

Don’t listen to jealous haters.   This place is elite !!

### 5/5 — No complaints here!

*2022-07-27, version 2.5.0*

The food here is flawless. The App works well without a hitch. It’s clear to use and the options or adjustments are easy to navigate. I wish more apps worked this way. Keep up the good work.

### 5/5 — Best

*2022-05-31, version 2.4.1*

Best

### 5/5 — Best spot in cle

*2022-05-12, version 2.4.1*

Food, environment, staff all A+

### 5/5 — Rebol app

*2021-11-29, version 2.1.0*

The app takes a long time to respond to selections, causing the user to re-press their selection, which then unselects the selection.
Ingredients not available prevent check out and make the user go back and edit their order instead of just asking the user if they approve the change.
Great food, sub par app user experience

### 5/5 — Update

*2021-10-05, version 2.0.3*

Love the update made, looks good and easy to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
