# Towtaled - Incident Tracking — user reviews > 71 indexed App Store user reviews of Towtaled by Towtaled, rated 4.50/5 from 562 ratings. - Source: https://appshunter.io/ios/app/towtaled-incident-tracking/id1554503958/reviews - App overview in markdown: https://appshunter.io/ios/app/towtaled-incident-tracking/id1554503958.md - Rating breakdown: 5★ 457 · 4★ 28 · 3★ 24 · 2★ 14 · 1★ 39 ## Newest reviews (12 of 71) ### 2/5 — Error *2026-07-22, version 4.3.10* The app has not been function properly for a month ### 2/5 — Poor response *2026-05-27, version 4.3.10* Doesn’t respond when trying to get help they always say contact you send and email and never get back to you with issues they know about and don’t correct ### 2/5 — Used to be good now useless *2026-04-13, version 4.3.8* This app used to be on point now it doesn’t show any accidents in my area ### 3/5 — More info needed *2026-01-15, version 4.3.7* It don’t tell you if the car is still there. No way to contact the driver. ### 3/5 — It’s good *2026-01-09, version 4.3.7* Still misses the Google reported crashes ### 3/5 — Notifications *2025-10-25, version 4.1.0* Have everything set up for it to show me alerts on my lock screen but for some reason last it has not been doing it I don’t even here the alert sound ### 3/5 — 😔 *2025-07-24, version 3.1.6* Net ### 1/5 — A *2025-05-16, version 3.1.6* Kicking me out every 1hr ### 1/5 — Horrible *2025-03-12, version 3.1.6* Keeps closing you out and you have to keep signing back in ### 1/5 — Terrible *2025-02-20, version 3.1.3* Ever since the update, it constantly signs my phone out. My alerts are way delayed, sometimes not coming through at all. The notifications aren’t always there. You have to refresh the page in order to get new notifications. Terrible. Terrible for $30 a month I expect better. ### 2/5 — Good but.. *2025-02-14, version 3.1.3* App sends notifications but only if it’s open in the background and sends duplicate notifications at least 3-4 most of the time all at once. Also the app logs me out and makes me sign back in at least 2-3 times a day ### 1/5 — Serious problems *2025-02-14, version 3.1.3* Too many times getting kicked out. You need to fix these problems. Also. No customer service Try talking to someone by phone. It’s impossible. Poor poor way of doing business ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Reliable for Towing Companies *2026-08-06, version 4.3.10* I downloaded this app because it claims to help towing companies find disabled vehicles. It offers a free trial before charging a monthly subscription, so I decided to give it a chance. Within minutes of installing it, I received a notification about a vehicle supposedly needing a tow. I drove there immediately, and there was nothing. I decided to give it one more chance when another notification appeared in a different location. I drove there as well, and once again, there was no disabled vehicle. By the end of it, I had wasted valuable time for absolutely nothing. From my experience, it seems the app is simply using traffic data from services like Google Maps or Waze, where a vehicle stopped on the shoulder doesn’t necessarily mean it needs a tow. Someone could have stopped to make a phone call, check directions, or grab something from their car and leave a minute later. That is not a legitimate towing lead. As towing companies, our time is valuable. We can’t afford to chase false alerts all day. Unless this app can verify that a vehicle actually needs roadside assistance or a tow, I cannot recommend paying for the subscription. Very disappointing experience. ### 1/5 — Accidents *2026-06-23, version 4.3.10* It’s delayed ### 1/5 — App not working properly *2026-03-25, version 4.3.8* Lately I haven’t been getting notifications, kept updating, closing the app and reopening, still no incidents, this has caused me to miss many events. ### 1/5 — No support *2026-02-08, version 4.3.7* Because of the lack of support I’ve started to develop my own app with better features and will charge operators half the price ### 1/5 — Horrible app!!! Scam *2025-12-27, version 4.3.6* It doesn’t send you jobs it tells you something happened and in what area so you can rush there for nothing. Horrible app and it’s falsely advertised ### 1/5 — Roadside service *2025-12-06, version 4.3.4* This is not worth it. You go to a vehicle in the vehicle is not even there less than three minutes. It was probably a car that just stopped there and notified you guys and it wasn’t even no service there so that makes you just run around like a chicken with your head cut off looking for calls so yes, it’s not worth it ### 1/5 — Mehhh *2025-10-27, version 4.1.0* Definitely not worth the price. Data is inaccurate. Doesn’t refresh properly. Wasted a full day driving around for nothing ### 1/5 — Refresh. *2025-06-08, version 3.1.6* Doesn’t refresh the drops automatically, mostly got to refresh manually in order to see where’s the next accident/tow is located. ### 1/5 — Cancelled *2025-06-06, version 3.1.6* You guys really need to fix this app, it used to be good. I’ve missed more work on than made. App never pops up notifications or when it does it sends multiple alerts for the same one. It’s very glitchy. ### 1/5 — Way to costly with problems *2025-05-16* This app cost way too much. It’s ridiculous actually. And then it won’t save my personal settings. I have to reset the settings every day on an iPhone 16. And now it seems like it’s backing up all the time and I don’t get any notifications I have to open it and refresh it for the new stuff to come through. Trash ## Most praised reviews (10 highest-rated) ### 5/5 — Frustrating but still effective *2026-06-01, version 4.3.10* For some reason this app is dropping all heavy traffic and standstill traffic as wrecks today. This has never happened before so there must be a bug. ### 5/5 — Well-Designed App with Responsive Team *2026-03-10, version 4.3.8* A well designed and reliable app that performs its functions effectively. The interface is straight forward and easy to navigate. I also appreciate the responsiveness of the customer support team, who address questions and issues in a timely and helpful manner. Overall, a solid experience. ### 5/5 — Helpful *2026-01-11, version 4.3.7* Very great ### 5/5 — Love it *2025-12-23, version 4.3.5* Very good ### 5/5 — Best app *2025-09-30, version 4.0.1* This is the smartest best app ever ### 5/5 — Terrific *2025-09-07, version 3.1.8* Great app ### 5/5 — Wbftowingllc *2025-03-06, version 3.1.6* Love it it gets the job done ### 5/5 — TO MANY PROBLEMS!!! *2025-02-28, version 3.1.3* Every other month this app is always experiencing some type of bug. It’s constantly logging out and the notifications are coming sometimes as late as 10mins. But the creator still charges their $30+ something a month. This will be my last month using this trash. It was a good app when it first came out. ### 5/5 — Great *2025-01-31, version 3.0.27* The app work good the the only thing I don’t like is when the notification starts going off on the same thing more then 10 times ### 5/5 — Good app *2024-03-06, version 1.1.0* Worth the monthly membership, the only thing i wish this app would change is "car stopped on the road/highway" we tow cars, but when somebody else labels an 18-wheelers and other large vehicles and then us tow truck drivers go out looking for cars and we see other vehicles.. waste of time and money, just change the setting so users can pick between car/motorcycle/ pickup with trailer/ van/ heavy duty vehicles/ etc police stop/ etc --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*