# Toyota Dashcam Viewer — user reviews

> 81 indexed App Store user reviews of Toyota Dashcam Viewer by Toyota Canada Inc., rated 1.52/5 from 40 ratings.

- Source: https://appshunter.io/ios/app/toyota-dashcam-viewer/id1226156142/reviews
- App overview in markdown: https://appshunter.io/ios/app/toyota-dashcam-viewer/id1226156142.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 29

## Newest reviews (19 of 81)

### 1/5 — Does Not Connect

*2025-04-17, version 1.4.4*

I have had this Dashcam since November 2024 i have never been able to have this connected to the app. It is absolutely useless to have a dashcam that you cannot retrieve the footage. What a waste of $500. Even with the newest update it is still not working. Update - it is now middle of April still cannot connect to the dashcam with my IPhone 16 what a waste of money god for bid I need to access the footage and I cannot what a JOKE

### 1/5 — Waste of money

*2025-03-11, version 1.4.4*

It’s been 2 months and they still haven’t fixed the connection yo the app issue.

### 1/5 — very bad app

*2025-03-03, version 1.4.4*

Then never updated they never do it better. I don’t really understand Toyota bus whole big company is it they need to have a good job and this is not good always not working. I don’t like it not recommended.

### 1/5 — iPhone 15pro Max - Connection issues

*2025-02-24, version 1.4.4*

Toyota genuine dash cam Viewer App = Terrible.

Have been riding with the Toyota Genuine Dash Camera for 4years.  Worked just fine until I upgraded my iPhone to the iPhone 15pro max.  Now…”connection failed issues”…phone doesn’t even recognize the camera at all.

Have verified the camera is working on the PC app.  Can  see videos etc.

To be clear.  The iPhone app has always been pretty bad but at least it worked pre iPhone 14…kinda…not really.

@ TOYOTA, time for a major overhaul of the app and bug fixes please. 

 I love my Toyota!!
The whole reason for purchasing the Toyota dash camera was to help protect my investment.  PLEASE FIX This!!

### 1/5 — non-functioning app

*2025-02-19, version 1.4.4*

Bad, non-function app for an overpriced, poor quality dash cam.

### 1/5 — Cannot connect with iPhone 16pro

*2025-02-19*

I can I get my iPhone 16 pro to connect to the cameras WiFi. Older iPhones connect every time. Please fix this

### 1/5 — Garbage

*2025-02-14, version 1.4.4*

Always have connectivity issues from day 1. Don’t waste your hard earned money on garbage dashcam. Don’t waste ur time on this app as well on this app.

### 1/5 — 1.4.4

*2025-02-08, version 1.4.4*

This update does not fix connectivity issues with certain iPhones. Mine still says unable to connect. Waiting for Toyota to do something, again…..

### 1/5 — Does Not Connect

*2025-01-13, version 1.4.4*

I have had this Dashcam since November 2024 i have never been able to have this connected to the app. It is absolutely useless to have a dashcam that you cannot retrieve the footage. What a waste of $500. Even with the newest update it is still not working.

### 1/5 — After IOS18 update dash cam does not work

*2025-01-03, version 1.3.0*

Cannot view footage from Iphone after IOS18 update

### 1/5 — Constantly crashing

*2024-12-25, version 1.3.0*

It has been 2 years since the last app update for iOS.  Perhaps it is time to update with some moderation and fixes??

### 1/5 — Can’t connect to Dashcam

*2024-11-09, version 1.3.0*

I’m having an issue with connecting to the dashcam wifi. It just won’t let me connect or if it will connect, it will also suddenly disconnect it. Please fix yung app connection.

### 1/5 — Would give this 0 stars

*2024-11-06*

This app never works when I need it. Only worked the first year back in 2020 and the fact that Toyota moved onto a new app for its newer cameras is very telling. Want my money back!

### 1/5 — Worst app in the history of apps

*2024-09-29, version 1.3.0*

Total garbage.
But I love my Tundra.

### 1/5 — Never works $499 for the DashCam is a ripoff!

*2024-09-22*

Terrible app, quality is worse than ufo videos.

### 1/5 — DASHCAM

*2024-09-10, version 1.3.0*

Connexion impossible avec la caméra 😤👎👎

### 1/5 — Faulty Dashcam

*2024-06-21, version 1.3.0*

Dashcam does not pair with the app.

### 1/5 — Junk

*2024-06-12, version 1.3.0*

Absolute garbage, connect to wifi in settings and the app can never find it. Completely useless camera stuck to the glass.

### 1/5 — Still will not connect

*2024-05-31*

Nothing has changed. App is useless.

## Most critical reviews (10 lowest-rated)

### 1/5 — Inoperable garbage!

*2026-04-30, version 1.4.4*

Had this camera installed by the dealer. It’s very difficult to use. More importantly, there’s no warning until it’s too late that you can damage the camera and the card if you remove it while the camera is plugged in! That’s nuts!!! I’ve only been able to pull one video off and text it to myself. Can’t seem to repeat the process. This dash cam viewer is a total train wreck, too. It has no links to open a saved video. There are no instructions of any sort. Even though there’s a link that says instructions, it only tells you “what” you can do. Not “HOW” you can do it. That’s not instructions, that annoyance.

### 1/5 — Rubbish

*2026-03-27, version 1.4.4*

Couldn’t connect and get back the important videos. Why they can do Nothing on it??!

### 1/5 — App Update

*2025-12-22*

This app has not been updated in 10-11 months. I should have opted for a non-Toyota dashcam. It keeps disconnecting from the iPhone when I attempt to download a video clip.

### 1/5 — Garbage

*2025-11-26, version 1.4.4*

Doesn’t work - had to reset it and had two incidents that it didn’t capture.  So I can’t trust that it will work. So expensive for it to not work.  And Toyota is NOT helpful fixing it.  The app is impossible to use as it won’t store downloaded video.

### 1/5 — App won’t work

*2025-11-19*

Trying to set up the app and it will not let me open the app. It will not connect to the camera. Tried calling Toyota and they will not help me out. They keep telling me to go back to the dealership.

### 1/5 — not working

*2025-11-12, version 1.4.4*

yall why is this thing not working, the fact i have to manually take out the sd card and plug it in to my adapter is stupid.

### 1/5 — Not working

*2025-10-28, version 1.4.4*

Trying and trying… awful. Just not worth it.

### 1/5 — Worst app ever

*2025-10-08, version 1.4.4*

This is by far the most frustrating/infuriating app ever put out there. This app is separate from the connection to your car so no matter how many times you try to connect to it the car keeps kicking you off your connection with the dash cam. And if you’re in proximity to any other connection that you might have it also kicks you off. So even if you disconnect an unpaired from absolutely everything you still can’t get into this dash cam app without being kicked off and told that something is wrong but no matter what you do it won’t connect, but then about the 50th time of doing the same repeated steps it might connect and then slowly, and I mean slowly, load a clip and then when you go to scroll to the next clip, it’ll kick you out and you’ll go through another 50 attempts of trying to reconnect.

### 1/5 — You ever gonna fix it?

*2025-08-14, version 1.4.4*

Hey Toyota! Are you ever gonna fix this garbage app? Literally has never worked for years

### 1/5 — Not connecting

*2025-05-11, version 1.4.4*

I am able to connect to the camera in the network  settings but the app no longer detects the camera so i can no longer use it.  Very disappointing

## Most praised reviews (9 highest-rated)

### 5/5 — iPhone 16 pro Max

*2025-01-10, version 1.4.4*

I’m unable to connect to the Wi-Fi or dashcam with iPhone 16 pro max

### 5/5 — Perfect cam

*2022-11-01, version 1.2.0*

I have been using this camera since 2017 changed  two toyota vehicle got in each one

### 5/5 — excellent

*2019-07-25*

thanks!

### 4/5 — Nice app

*2023-05-17, version 1.3.0*

The App allows to watch and download the Videos from the Toyota dash cam. Nothing special.

### 3/5 — App fixed with iOS 16.1

*2022-10-29, version 1.2.0*

The app is not crashing anymore for me after updating to iOS 16.1

### 3/5 — Slow, no preview, no notification of downloaded or viewed video

*2022-03-07*

So much room for improvement with this app. This is used in the factory dash cam that came with my 2021 Toyota 4Runner. 

Viewing videos on my phone while connected to the dashcam’s WiFi is the only real option since taking the card in and out is a pain. 

When using the app, there is no preview to see what I’m downloading, so I have to guess based on the time stamp. Downloading each video is slow (it takes 28-30 seconds to download a 38 second video clip).  This wouldn’t be so bad if I could see a preview of the video to know if I’m downloading one from when I’m parked, vs driving, etc.  

What is typical is that I have to go through 5-10 video clips just to find the one I am looking for. I can’t see a preview of any of those and can only see the entire clip, which means I have to download each of those clips individually.

It would also be helpful to be able to select a chunk of videos and download them all together, then I could look through them later on my phone to choose the one I’m trying to find.

### 2/5 — poor excuse for a dashcam

*2023-09-15*

It works but it is VERY slow. 

What amazes me I have to use a Canadian app in a 4Runner that is located in Arizona USA.

### 2/5 — Ios16.1

*2022-10-28, version 1.2.0*

Since the update of IOS16.1 the app opens now finally. Let’s see how the app works now that we can open it.

### 2/5 — PC App good, the iPhone App doesn’t work!

*2022-10-19*

They keep saying those that upgraded to iOS 16 crashes the program.  The App Store says a fix is coming, doesn’t seem like it!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
