# Toyota Engage App — user reviews > 56 indexed App Store user reviews of Toyota Engage App by Toyota Motor Sales, U.S.A., Inc., rated 2.60/5 from 50 ratings. - Source: https://appshunter.io/ios/app/toyota-engage-app/id1324737565/reviews - App overview in markdown: https://appshunter.io/ios/app/toyota-engage-app/id1324737565.md - Rating breakdown: 5★ 17 · 4★ 2 · 3★ 1 · 2★ 4 · 1★ 26 ## Newest reviews (14 of 56) ### 2/5 — Never works when you need it too *2024-05-09* It would be great to get information but it never works for me or any of my co workers. I’ve been using third party information. **Developer response:** Hello Make sure u are logging in to PSA at the bottom of the Homescreen Logged in (authenticated) users will have full access to the app content as current authenticated users do today. All pages/content within each vehicle along with all the home screen menu items located on the bottom of the vehicle selection screen. (Entune, Entune 3.0, Toyota Connected Services, Display Audio, Safety, eShowroom Spotlight, Resources, Your SPIN QR, About and a new item – Log Out ### 1/5 — Horrible app. *2024-05-08* Doesn’t work. ### 1/5 — Cant figure out how to login *2023-08-06* App opens with a bunch of weird acronyms, and does not have a button where you can register a new account. ### 1/5 — Useless without Dealer Sign in *2023-06-26, version 12.0.13* App needs Dealer Daily username and password ### 1/5 — Can’t use the app without a dealer sign on *2023-04-25, version 12.0.6* I loved using the app to explore and compare models I’m considering. But the app is no longer available to the public. A dealer password is required. Toyota.com is a good alternative, but this app was convenient and fast. ### 1/5 — The new version is subpar at best *2023-03-01* It constantly logs you out, and also doesn’t have a quick login with Face ID. When I’m helping a customer I want information quickly. Also seems to be somewhat buggy with loading vehicle info. ### 2/5 — Not wort the extortion *2021-12-16* The app itself is simple enough and has many features i like including full manuals to use. However actually using the app to start the vehicle remotely is largely hit and miss. Usually have to re load and log back in To use the feature. Making it way more complicated than simply using the key fob. It has saved me a few times where i have went to car without keys and was able to unlock without running back in to grab them. However i have recently discovered that unless i keep subscribing to this service my remote start will no longer work at all. Even though the key itself in no way uses the internet to remote start your car toyota requires you to pay a monthly subscription to this broken app to use this feature, which is a selling point to the vehicle. That is jot only wrong but unethical. I love toyota and their business model and am shocked they would stoop to such things. Don't plan on subscribing to this service even though it will eliminate a feature I've already paid for, not worth rewarded scrupulous behavior. **Developer response:** Thank you for reaching out. It appears you are confusing the Toyota Engage App with another app. Toyota Engage is a Toyota product educational app and does not integrate with any Toyota vehicle. No connected services, including remote start services, are provided through the Toyota Engage App. Please call 800-331-4331 or contact your local Toyota dealer for remote services support. ### 1/5 — Ehh *2021-12-10* Most recent update has made it more difficult to navigate incentives/ primary differences between trim levels when navigating the various models. Worked fine before. ### 1/5 — Can’t log In *2021-11-18, version 11.0.1* There must be a bug in the system it’s been months since I’ve been able to log into the app. I can use my desktop version just fine. Every time I go to log in, I get put in a continuous loop of pressing log in, and going back to entering my username and password. I fill it out, press log In, and nothing back to the same screen. I’ve deleted and redownloaded several times. No improvement and there is no one for log in help. ### 1/5 — DOES NOT OPEN *2021-10-14, version 10.3.5* App has been uninstalled and installed multiple times. Does not work please fix was very useful in a pinch ### 1/5 — Can’t use it *2021-02-11, version 10.2.2* It will not allow me to login. Uninstalled and the reinstalled. Not sure what’s wrong with it. ### 1/5 — Sign in *2021-01-21, version 10.2.0* Every time I start app it crashes. On my iphone SE2 as well as on Amazon Fire Tablet! ### 3/5 — Update issues *2019-12-02* When I get the notification to update the app, instead of performing the update (as I have chosen and allowed), I just get a series of looped messages giving me the same update screen over and over again. Hope this gets fixed soon! ### 1/5 — Junk *2019-11-30, version 9.7.0* This new update makes the ap virtually worthless ## Most critical reviews (10 lowest-rated) ### 1/5 — No lost password feature *2026-02-16* I updated this app, and can’t log on. I looked for a lost password feature, but there’s no button that says lost password. ### 1/5 — It needs simple improvements *2025-12-24* The worst part is logging into the app itself, menus aren’t clean like it used to be, they need to keep it clean and simple ### 1/5 — Confused *2025-06-28* Unclear if this app is for consumers who want to learn more about Toyota vehicles **Developer response:** Toyota Engage is a Toyota product educational app and does not integrate with any Toyota vehicle. No connected services, including remote start services, are provided through the Toyota Engage App. Please call 800-331-4331 or contact your local Toyota dealer for remote services support. ### 1/5 — Toyota Apps Poor Development *2025-05-24, version 12.9.3* I downloaded the app 23 May 2025. When opening, it asks to allow the app and Toyota.com to share login info. Nope, can’t login. My login is the same on Toyota.com and the other Toyota app, but Engage doesn’t care. Unfortunately, most apps I’ve downloaded this year have serious login problems. ### 1/5 — Still Not Public Accessible *2024-12-20* I was pretty excited to download the app, hoping that Toyota had decided to remove the dealer-only access. I was wrong. The other reviewers are correct. This IS NOT intended for the public. Even clicking on benign seeming categories, such as “SAFETY”, will take you to a login that requires Dealer level access (even though the login looks as though it will try to use your Toyota customer account to login). It feels pretty clear that they don’t want the consumer to become an ‘expert’ on the vehicle they purchased nor do they want potential consumers to have an at-your-fingertips place to easily compare different models when considering a Toyota as a vehicle. (After having spent several months on websites, clicking back and forth, looking at and comparing different vehicles to decide what exactly I wanted, before buying my vehicle, I truly would have appreciated what this app seems to offer.) All of the other *business* apps that Toyota has appear to be clearly marked as such; I’m unsure why they did not change the category and description of this app to reflect that it isn’t a consumer driven app. **Developer response:** Toyota Engage is a Toyota product educational app and does not integrate with any Toyota vehicle. No connected services, including remote start services, are provided through the Toyota Engage App. Please call 800-331-4331 or contact your local Toyota dealer for remote services support. ### 1/5 — Completely dysfunctional *2024-09-30* Just like all of Toyota’s internal web resources, this app is built on shaky foundations and is hugely unreliable. Every day there will be a new and baffling software issue and each update will only add more to the pile. ### 1/5 — Not working *2024-08-23* Can’t log out or do anything, just a blank screen after update ### 1/5 — Even worse than the Toyota app. *2024-06-04* Nothing functions, I can’t use a single feature on the app. I have offloaded, redownloaded, does not work. ### 1/5 — This app is f’ing worthless *2024-05-25* I sell for Toyota and this app never works. You go to use it as a tool to help sell and it never works. Go to do your engage trivia, never works. ### 1/5 — Useless right now *2024-05-20* Can’t get anything to load when a customer is asking me questions about nitty gritty details about vehicles. ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2025-12-16* Very useful ### 5/5 — So much Toyota Information at my fingertips!! *2023-02-07* An incredible one stop shop for all things TOYOTA. I come here for the latest and most accurate product information to help me learn and enable me to help others learn about Toyota offerings!!! ### 5/5 — Update. *2018-09-25* So we are all wrong. Now you need to log in with you Dealer daily log ins to get all the info on the vehicles. **Developer response:** Make sure you are logging in at the bottom of HOME SCREEN ### 5/5 — Sales and Leasing *2018-08-31, version 8.3* This is a great source to reference all of the models of Toyota and keep up to date with the best brand on the market ### 5/5 — Jimmyd *2018-08-10, version 8.2* Love this app super informative gives me great content love the flexibility love the comparison tool makes my job easier ### 5/5 — Better *2018-06-21, version 8.0.1* With some minor adjustments the application is running great! ### 4/5 — Like it BUT *2020-10-08* The App is awesome but the only issue is that when the new year model reveals they take the identical older year off of the list while we are still selling them and we need to have quick access to the incentives upon customers request while we are demoing the vehicles, That would be awesome if we had both year at the same time. **Developer response:** Thanks for your feedback. You will be happy to know we have added previous Model Year support to existing Vehicles. We are always working to improve app experience. ### 3/5 — Engage app *2021-08-30, version 10.3.5* Like it but nine out of ten times will not start my truck locks it every time ### 3/5 — App not functioning *2021-06-14* I am trying to open my app on my iPhone 12 max and it attempts to amd then just disappears. It bounces right out the open. Can someone try helping us with this issue please. Thank you Jaime ### 3/5 — Updating issues *2019-12-03, version 9.7.0* Would be a more useful tool if the bugs were resolved --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*