# TOYOTA 智慧購 — user reviews > 52 indexed App Store user reviews of TOYOTA 智慧購 by HOTAI MOTOR CO., Ltd., rated 4.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/toyota/id1609000399/reviews - App overview in markdown: https://appshunter.io/ios/app/toyota/id1609000399.md - Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of TOYOTA 智慧購? Overall sentiment: positive **Pros** - 👍 Good service attitude - 👍 Easy to use - 👍 Convenient - 👍 Good quality - 👍 Detailed information - 👍 Good experience - 👍 Good app - 👍 Good sales introduction - 👍 Friendly service - 👍 Efficient maintenance - 👍 Good car technology - 👍 Good safety features - 👍 Practicality - 👍 Good for car purchase - 👍 Good for car maintenance - 👍 Good user interface - 👍 Smooth service - 👍 Caring service - 👍 Good for car shopping - 👍 Good for car repairs - 👍 Good hybrid car experience - 👍 Fuel efficient cars - 👍 Quiet cars - 👍 Eco-friendly cars - 👍 Easy to drive cars **Cons** - ⚠️ Misleading online car booking - ⚠️ Difficulty getting refunds - ⚠️ Unclear contract terms - ⚠️ Lack of delivery dates - ⚠️ App not attractive enough - ⚠️ Insufficient incentives to download app - ⚠️ App forced on users - ⚠️ Poor app adoption **Commonly reported bugs** - System designed for users who don't want to use it - Low download rate - Users forced to download app **Most requested features** - Improve app attractiveness - Provide sufficient incentives for app download - Address reasons for low app usage - Improve refund process for online bookings ## Newest reviews (18 of 52) ### 5/5 — 預約 *2024-07-19, version 1.3.8* 保養很方便 ### 5/5 — 友善容易 *2024-07-18, version 1.3.8* 容易使用，讓我覺得方便 ### 5/5 — 很棒歐，油電車很省油，沒有噪音，沒有污染，真的很好開 *2024-07-06, version 1.3.8* 不錯的體驗，建議大家買油電混合車，省油好開 ### 5/5 — 實用 *2024-07-04, version 1.3.8* 方便 ### 5/5 — Good app! *2024-06-17, version 1.3.8* very good! ### 5/5 — 服務佳 *2024-06-12, version 1.3.7* 服務好 ### 5/5 — 有溫度的車商 *2024-06-06, version 1.3.7* 讚賞 ### 5/5 — 方便 *2024-06-03, version 1.3.7* 內容詳細 ### 5/5 — 放便使用 *2024-05-31, version 1.3.7* 操作容易 ### 5/5 — 服務態度很好 *2024-05-12, version 1.3.6* 很喜歡 ### 5/5 — 業務介紹的很讚 *2024-04-26, version 1.3.6* 業務介紹的很讚 ### 5/5 — Good! *2024-04-14, version 1.3.6* Good! ### 5/5 — 服務很優 *2024-04-09, version 1.3.6* 仔細 ### 5/5 — 很實用的APP *2024-04-07, version 1.3.6* Good ### 5/5 — 服務了超讚的，賣車就是要有耐性 *2024-04-03, version 1.3.6* 很好，沒有意見 ### 5/5 — Toyota下次換車我一定再選擇Toyota *2024-03-30, version 1.3.6* 讓我更加瞭解Toyota的汽車i科技i安全i及實用性i我現是開250休旅車下次我換車一定會再選Toyota ### 5/5 — 非常好 *2024-03-24, version 1.3.6* 都很好 ### 5/5 — 服務 *2024-03-15, version 1.3.6* 西台南服務超棒的 ## Most critical reviews (10 lowest-rated) ### 1/5 — 使用要小心，網站的根本就是騙你刷卡 *2024-07-20, version 1.3.8* 網站訂車刷卡二萬元，隔天經銷商說簽約金是30萬而且無法給出交車日期，你要默默的把錢放在他們公司口袋！網路訂車是在騙消費者嗎？退款還要等他們通知為什麼不能有刷推機制！是你們廣告不實！還是我們認知有問題！ ### 1/5 — 笑死 *2024-01-25, version 1.3.5* 系統做出來，客人沒有意願使用，下載率低就要求人員執行，讓客戶下載！ 怎麼不檢討看看為什麼沒人要用？ 是不是內容不夠吸引人？ 還是福利不足以讓人家下載？ 原來有錢的財團就是這樣，自欺欺人… ### 1/5 — 給你鼓勵 *2024-01-19, version 1.3.5* 軟體做得太好 這一顆多出來的給你鼓勵一下 ### 1/5 — Bad *2022-05-31* Too bad ### 4/5 — 方便性提高了 *2024-04-24, version 1.3.6* 很好 ### 4/5 — 智能 *2024-01-16, version 1.3.4* 介面方便 ### 5/5 — 人員服務 *2025-03-25, version 1.4.3* 接待人員服務態度好，保養與維修也不錯。 ### 5/5 — 很不錯 *2025-03-05, version 1.4.3* 很喜歡 ### 5/5 — 好用方便 *2024-11-21, version 1.3.9* 好用方便 ### 5/5 — 好的企業 永續發展 *2024-10-16, version 1.3.9* 謝謝 ## Most praised reviews (6 highest-rated) ### 5/5 — 購買新車 *2024-10-07, version 1.3.9* 服務專員：珈瑢。服務人員都很好、講解介紹也都很到位 ### 5/5 — 好的商品 *2024-10-04, version 1.3.9* 好的服務 ### 5/5 — 服務好 *2024-09-21, version 1.3.9* 服務好 ### 5/5 — 內容 *2024-09-07, version 1.3.9* 簡易明瞭。 ### 5/5 — Toyota is my favor, well quality *2024-08-21, version 1.3.9* Toyota is my favor, well quality ### 5/5 — 認證中古車大武崙所我態度非常好 *2024-07-26, version 1.3.8* 我每次去到基隆大武崙所旗艦店做汽車保養的時候我都會找你呂慕晨小姐幫我服務，他真的人長得又漂亮和藹可親服務又非常得好非常的優質真的是讓我讚嘆不已，也非常感謝他對我這麼好的服務我給予呂慕晨小姐五顆星的評鑒，我以12萬分由衷感謝的心再次的感謝你對我的這麼棒的服務！ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*