# TPass - Order Bubble Tea — Order, pay, and earn Rewards

> Order, pay, and earn rewards for bubble tea with a loyalty program. (iPhone/iPad app by SherpaShare, Inc.)

- Source: https://appshunter.io/ios/app/tpass-order-bubble-tea/id1503458337 (this page in markdown: same URL + `.md`)
- Developer: [SherpaShare, Inc](https://appshunter.io/developer/975868990)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 4.50/5 from 791 App Store ratings · 49 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 96 MB
- Languages: American English
- Released: 2021-10-19
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/tpass-order-bubble-tea/id1503458337/reviews.md

## What is TPass?

The TPass® app is a convenient way to pay in app to skip the line and order ahead your favorite bubble tea. Rewards are built right in, so you’ll collect loyalty points and start earning free drinks and snacks with every purchase.

Mobile Pay
Save time and earn Rewards when you pay with the TPass app whenever and wherever.

Order ahead
Customize and place your order, and pick up from your favorite store without waiting in line

Loyalty Rewards
Track your loyalty points and redeem Rewards for a free drink of your choosing. Receive custom offers from nearby stores.

Send a gift
Say thanks with a digital TPass Card. It’s easy to redeem a gift from email or in the TPass® app.

Manage cards
Check your TPass Card balance, add money, view past purchases and transfer balances between cards.

Find your favorite bubble tea stores
See bubble tea stores near you, get directions, hours and view store amenities before you make the trip.

TPass Membership
Get 2 Free drink every month with TPass subscription membership

## Key features

- Order ahead and skip the line
- Mobile payment
- Loyalty rewards program
- Send digital gift cards
- Manage payment cards
- Find nearby stores
- Subscription membership benefits

## What do users think of TPass?

Overall sentiment: negative

**Pros**

- 🚀 Quick and easy ordering
- 🤝 Good customer service
- 💳 Convenient loyalty program
- 🗺️ Helpful location discovery

**Cons**

- 💰 Forced reloading of funds
- 🤷‍♀️ Unclear rewards/eligibility
- 🕰️ Inconvenient payment process
- 🔍 Outdated menu information
- 🤬 Poor customer support
- 💸 Deceptive pricing/fees

**Commonly reported bugs**

- App crashes and freezes
- Orders not reaching stores
- Inability to access account balance

**Most requested features**

- Ability to pay exact amount without reloading
- More detailed purchase history
- Better indication of eligible rewards drinks

## Recent user reviews (10 of 49)

All indexed reviews: https://appshunter.io/ios/app/tpass-order-bubble-tea/id1503458337/reviews.md

### 1/5 — Now a Scam

*2026-06-24, version 1.0.77*

Showed me places where i can order with tPass subscription and it was a store that had closed shop 3 months ago. They also don’t have any customer care support

### 3/5 — Good for online ordering

*2026-06-08*

I used to think I was getting a deal by subscribing to the pass, but now this app is only really helpful for online ordering. The pass doesn’t save you much depending on the prices of the establishment. The rewards points are kind of useless if the store doesn’t configure it well. I have so many points but rarely get to use them because the store doesn’t let you use the points for everything.

### 5/5 — great deal

*2025-03-08, version 1.0.77*

i use this app when i am in Oakland Chinatown, the Golden Tea is my favorite place and they offer this app.

### 1/5 — false advertising

*2024-09-10, version 1.0.77*

T pass advertises a subscription that gets 2 free drinks a month, when in reality it's only 5 dollars off.

### 1/5 — Couldn’t tell what drinks qualify for the reward

*2024-05-18, version 1.0.77*

It is time consuming to figure out what drinks are eligible for the rewards and the rewards expire very frequently and making you go back and order frequently to really get the benefit of using the app

### 1/5 — Not happy with having to reload an amount of their choosing

*2024-05-05*

The app makes you reload an amount of their choosing so you’ll always have a small balance on their app, thereby enticing you to come back to purchase more off their app later. It’s manipulative; I just want to load the required amount for the purchase. Please fix this.

### 1/5 — System error and no refund!

*2024-03-06, version 1.0.77*

The tpass system is fragile and did not get my order sent to the store. I still got charged. Despite my numerous contact with them, they just ignore my refund request and do not even bother replying. I have to delete the app with about 10 dollars in my balance. Shame on them in robbing my money.

### 1/5 — It was good until it wasn’t

*2023-08-27*

There was one boba place close by me that accepted T-pass so it was great to use the app to order ahead of time. Unfortunately, that shop closed and the nearest boba shop that accepts T-pass is too far to go to. My issues are 1) I can’t access the funds in my virtual card,  2) I emailed them to cancel the subscription ahead of time to avoid the monthly fee but was still charged, and 3) horrible customer service. 

I asked for a refund and the customer service rep basically told me it’s my fault I didn’t cancel the subscription even though I emailed them to cancel the subscription. At no point did anyone respond to my email and when I called the person texted me was so rude. They said they would look into refunding me but never did. Don’t use this place, they are in it for the money only.

### 1/5 — My money is stuck

*2023-06-14*

Like others, I had an issue with my balance being unusable on the app - the store the card is for is not on the app anymore. I contacted TPass who said to take it up with the store, and when I talked to the store, they said that the money was paid to TPass. Now TPass customer service won’t respond to me at all and my money is stuck in the app (or, more accurately, just gone). Stay away.

### 3/5 — Forces you to use a virtual reloadable gift card

*2023-06-04*

If you just want to order ahead and maybe not use the app a lot or even just once that’s hard to do. I tried to make an order for a $7 drink but the app only let me reload a virtual card for $10 and then I could purchase my drink. I couldn’t buy just the drink directly with my credit card. So forced into this loop of loading up a virtual card and always having change left over you can’t use completely without another reload. 

If you frequent a place sure this app may be great but this isn’t for one time purchases.

## Frequently asked questions about TPass

### What does the TPass app do?

The TPass app allows you to order and pay for your favorite bubble tea ahead of time, so you can skip the line when you pick it up. It also includes a built-in rewards program to earn loyalty points for free drinks and snacks.

### How does the loyalty rewards program work?

With every purchase made through the TPass app, you will collect loyalty points. These points can be redeemed for free drinks of your choice. You may also receive custom offers from nearby stores.

### Is the TPass app free to use?

Yes, the TPass app is free to download and use. While the app itself is free, you will be making purchases for bubble tea and potentially a subscription membership for additional benefits.

### Can I send bubble tea as a gift using the app?

Yes, you can send a digital TPass Card as a gift through the app. Recipients can easily redeem their gift via email or directly within the TPass app.

### What are the benefits of the TPass subscription membership?

The TPass subscription membership offers exclusive benefits, including two free drinks every month. This membership provides ongoing value for frequent bubble tea drinkers.

## Version history (last 5 releases)

### 1.0.77 — 2023-03-08

Minor bug fixes and performance enhancement to make things run more smoothly

### 1.0.72 — 2022-06-28

Performance enhancement and minor bug fixes.

### 1.0.71 — 2021-11-10

More performance enhancements to make things run more smoothly

### 1.0.70 — 2021-10-06

More performance enhancements to make things run more smoothly

### 1.0.69 — 2021-09-30

performance enhancement to make thing run more smoothly

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## More apps by SherpaShare, Inc

- [SherpaShare - Driver Assistant](https://appshunter.io/ios/app/sherpashare-driver-assistant/id975868991)
- [SherpaShare Pulse  -- Worker Community and News](https://appshunter.io/ios/app/sherpashare-pulse-worker-community-and-news/id1072185165)
- [Simple Mileage Tracker](https://appshunter.io/ios/app/simple-mileage-tracker/id1448782840)
- [Max - Driver Assistant](https://appshunter.io/ios/app/max-driver-assistant/id1471599294)
- [TPass For Merchant](https://appshunter.io/ios/app/tpass-for-merchant/id1509858984)

All apps by SherpaShare, Inc: https://appshunter.io/developer/975868990

## Related topics

[tpass](https://appshunter.io/ios/topics/tpass) · [t4 bubble tea](https://appshunter.io/ios/topics/t4-bubble-tea) · [esherpa](https://appshunter.io/ios/topics/esherpa) · [vivi bubble tea](https://appshunter.io/ios/topics/vivi-bubble-tea) · [taichi bubble tea](https://appshunter.io/ios/topics/taichi-bubble-tea) · [sharetea](https://appshunter.io/ios/topics/sharetea) · [bubbly tea](https://appshunter.io/ios/topics/bubbly-tea)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*