# TPayRemit — user reviews

> 21 indexed App Store user reviews of TPayRemit by T Bank Ltd..

- Source: https://appshunter.io/ios/app/tpayremit/id1471398797/reviews
- App overview in markdown: https://appshunter.io/ios/app/tpayremit/id1471398797.md

## Newest reviews (4 of 21)

### 1/5 — Unreliable

*2020-06-19*

Absolutely unreliable. Endless glitches and technical errors. You’d think that they’d make improvements based on all the critical feedback but I am yet to see any. Rubbish!

**Developer response:** We regret to note this. Please contact us at customercare@tbank.bt with your contact details so that we can address your concern.

### 1/5 — Frustrating

*2020-06-11*

Couldn’t even use it once, when in need.!! Needs a lot of improvement.!

**Developer response:** We regret to note this. Please contact us at customercare@tbank.bt with your contact details so that we can address your concern.

### 1/5 — App error

*2020-01-13*

The app is not working properly

**Developer response:** We regret to note this. Please contact us at customercare@tbank.bt with your contact details so that we can address your concern.

### 1/5 — Kota

*2019-11-14*

Having difficulty in completing of profile. The message ‘We are currently experiencing technical difficulties with our application’ keeps on popping up after entering OTP number. Hope it will be resolved soon.

**Developer response:** We regret to note this. Please contact us at customercare@tbank.bt with your contact details so that we can address your concern.

## Most critical reviews (10 lowest-rated)

### 1/5 — Remove this app

*2024-10-26*

Absolute rubbish. If you need a reason, It’s because the app development is absolutely bad. Horrible experience. Would give it a zero rating if I could.

### 1/5 — Deeply disappointed

*2024-08-30*

Very disappointed as it’s not working for like three days.

### 1/5 — Disappointed

*2023-07-07*

I saw its advertisement and wanted to try. But the first stage only was so difficult to pass. It says my address unit is not found where by the app dropdown list it self shows my correct address…

Very disappointing thing. We want to use facility n remit money but omg what kind of first experience i had. Plz. Work on it create sth that isuser-friendly

### 1/5 — Not reading the address

*2023-07-06*

Not able to update the address as per our location

### 1/5 — Thotari App

*2023-07-04*

The most useless app on my phone right now. Can’t even register for TPayremit since it says my address Unit number cannot be found. Hey app developer my property is a house and it does not have a unit number. Idiot developers, idiot app.

### 1/5 — Worst Remittance App

*2021-12-15*

This is the worst money transfer app, it never seems to work most of the time and process to transfer the money seems like we are applying for a loan from Tashi Bank. 
If there is other option to transfer AUD to Bhutan, I would never use this app.

### 1/5 — Disappointed

*2021-11-11*

Its such a disappointment that a only app which is helping to connect overseas bhutanese to their bhutan banks doesn’t work properly the list goes as follows:
 1. Poli (transaction are very hard to go through)

 2.So many lengthy process to go through for a simple transaction 

3.OTP never works 

4.once login but the next it logs out and have a tough time with OTP again 

5.while uploading document its says max 2 but here our payslip are forthnight or weekly so the payslip doesn't cover the amount we are sending and as a result we receive mail from tbank to fill the required document which the app doesn't allow 

6.technical difficulties are very often If all those are fixed it would be great help for bhutanese staying abroad

### 1/5 — DrukG

*2021-09-03*

I have been trying to use the app for a long time  but it keeps saying there is technical issue and won’t let me login. Not reliable at all

### 1/5 — Needs improvement.

*2020-11-28*

Trying to register but says facing technical difficulty. Been giving the same error for so many days now. It’s a big thump downs.

**Developer response:** We apologies for the difficulties you experienced while registering with us. This issue has been resolved.If you would like some assistance or additional information, please contact us via customercare@tbank.bt and we will be happy to help you further.

### 1/5 — Problem

*2020-07-23*

It doesn’t work,it shows Security challenge questions from CBA.

**Developer response:** We apologies for the difficulties you experienced but  issues are related to features of your Australian bank. If you would like some assistance or additional information, please contact us via customercare@tbank.bt and we will be happy to help you further.

## Most praised reviews (7 highest-rated)

### 5/5 — Fastest Transfer

*2023-09-30*

It just took 5 hours to transfer. Opening an account was little tricky as there was some technical issues but after emailing, the team replied with solution within 24hrs.

### 5/5 — Excellent service

*2020-07-06*

Everything easy and on fingertips. 
Thank you Tashi bank.

**Developer response:** Thank you for providing your valuable feedback. Please reach out to us at customercare@tbank.bt, if you have other suggestions.

### 5/5 — Great

*2020-06-14*

The apps works fine, easy to make translations and the processes is easy to follow. I have been using it for a while and have not encountered any problems.

**Developer response:** Thank you for providing your valuable feedback. Please reach out to us at customercare@tbank.bt, if you have other suggestion

### 5/5 — Good initiative

*2019-11-06*

I used this app for the first time and was concerned with its reliability. But now I am so glad that I gave it a try. Thank you TBank and people behind this initiative for making it easier for Bhutanese in Australia to send money back home. In my case, the calculated amount at the time of transfer remained same at the time of receipt. The money was received in 3 days from the date of transfer.

**Developer response:** Thank you for providing your valuable feedback. Please reach out to us at customercare@tbank.bt, if you have other suggestion

### 4/5 — Ntee

*2023-07-23*

No commonwealth bank option available?

### 2/5 — Super disappointed.

*2019-12-30*

Can’t even register , (to much of technical glitches).

**Developer response:** We regret to note this. Please contact us at customercare@tbank.bt with your contact details so that we can address your concern.

### 2/5 — Concerned

*2019-10-17*

What if someone don't have Australian driving license?? What is the alternative to get register? I don't think lots of us have Australian driving license. 😔

**Developer response:** We regret to note this. Driving license is not mandatory. Please contact us at customercare@tbank.bt with your contact details so that we can address your concern.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
