# TRACcess eKEY

> Smartphone-based secure mobile key for TRACcess locks and access management. (iPhone/iPad app by Supra.)

- Source: https://appshunter.io/ios/app/traccess-ekey/id545721040 (this page in markdown: same URL + `.md`)
- Developer: [Supra](https://appshunter.io/developer/379909269)
- Category: Business, Productivity
- Price: Free
- Rating: 2.00/5 from 24 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 11 · 16 MB
- Languages: American English, French (France), German (Germany), Italian, Japanese, European Portuguese, European Spanish
- Released: 2012-08-16
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/traccess-ekey/id545721040/reviews.md

## What is TRACcess eKEY?

The TRACcess® eKEY® App turns your smartphone into a secure, non-transferable mobile key.  Install the TRACcess eKEY App on your phone to open TRACcess locks. Your company’s system administrator grants the permissions to access sites.  After download, contact your System Administrator for required authorization code. 

TRACcess eKEY software communicates with TRACcess devices via the Bluetooth® signal on your phone.  Use your eKEY app to:

- Open a TRACcess device
- Enter a job note
- Receive new access permissions 
- Read a locking device to view its access history
- Transmit your activity records to the TRACcess Manager system
- Assign a Site ID to a TRACcess locking device

## Key features

- Secure mobile key functionality
- Open TRACcess devices
- Log job notes
- Receive new access permissions
- View device access history
- Transmit activity records

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/traccess-ekey/id545721040/reviews.md

### 1/5 — Horrible support

*2024-02-18*

Horrible support, lost so much time for the access

### 5/5 — Great app

*2023-03-15*

Great app. Works well. Interface is a bit cluttered

### 3/5 — Not working for old BT

*2019-05-02*

This application is no longer show begin button for blue cylinder TRACcess. Android user is ok but not in iPhone. Other than that’s useful application. Need to fix immediately. If we can use with Apple Watch, that would be great.

### 1/5 — Stopped working on iPhone

*2017-12-23*

The app will no longer give you the “BEGIN” push button to open a door. I have contractors working for me that have this problem on their iPhones and now it’s on mine!  Tried multiple different new keychain dongles and confirmed they are connected in Bluetooth. Tried forgetting and relearning the dongles too. Fix please.

### 1/5 — Fake

*2014-09-04*

Fake dont use it

## Frequently asked questions about TRACcess eKEY

### How do I get started with TRACcess eKEY?

After downloading the TRACcess eKEY app, you must contact your System Administrator to obtain the required authorization code to begin using its features.

### What devices does TRACcess eKEY support?

TRACcess eKEY is available for iPhone and iPod devices. It utilizes Bluetooth® signal on your phone to communicate with TRACcess devices.

### Is TRACcess eKEY secure?

Yes, the TRACcess eKEY app turns your smartphone into a secure, non-transferable mobile key. Access permissions are managed by your company's system administrator.

### How often is TRACcess eKEY updated?

The latest version of TRACcess eKEY is 1.6.0.284, which was last updated on June 23, 2025. This indicates a commitment to ongoing maintenance and improvements.

### What is the age rating for TRACcess eKEY?

TRACcess eKEY has an age rating of 4+, making it suitable for a wide range of users. The app is designed for business access control purposes.

### Does TRACcess eKEY have ads?

No, TRACcess eKEY does not contain advertisements. The app is free to download and use without any ad interruptions.

### What are the main functions of TRACcess eKEY?

TRACcess eKEY allows you to open TRACcess devices, enter job notes, receive new access permissions, view access history, and transmit activity records.

### What is the user feedback on TRACcess eKEY?

TRACcess eKEY has an average rating of 2.1 stars from 22 ratings. This suggests there may be areas for improvement in user experience or functionality.

## Version history (last 5 releases)

### 1.6.0.284 — 2025-06-23

Bug fixes

### 1.5.11 — 2021-07-08

Minor bug fixes

### 1.5.10 — 2020-02-13

Bug fixes and performance improvements
Updated EULA and Privacy Notice, we added a section on the California Consumer Privacy Act

### 1.5.5 — 2019-02-08

Internationalization update (w/ language changes in En, De, Es, Fr, It, Pt).

### 1.5.4 — 2018-10-08

Support for new TRACcess devices.

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## More apps by Supra

- [Supra eKEY](https://appshunter.io/ios/app/supra-ekey/id379909266)
- [Supra® Home Tour](https://appshunter.io/ios/app/supra-home-tour/id1432936113)
- [Supra One](https://appshunter.io/ios/app/supra-one/id1493427772)
- [Supra Transaction Management](https://appshunter.io/ios/app/supra-transaction-management/id6473959736)

All apps by Supra: https://appshunter.io/developer/379909269

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*