# TraceLens: AI Face Search — user reviews > 6 indexed App Store user reviews of TraceLens by 艳梅 陈, rated 3.70/5 from 6 ratings. - Source: https://appshunter.io/ios/app/tracelens-ai-face-search/id6770221940/reviews - App overview in markdown: https://appshunter.io/ios/app/tracelens-ai-face-search/id6770221940.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 1 ## Most critical reviews (6 lowest-rated) ### 1/5 — 1-Star Review *2026-08-20* Extremely disappointing and a complete waste of money. I purchased the ₹499 credits expecting the app to actually provide the features advertised, but after making the payment, I still couldn’t properly use the service. The app is misleading, the credits were of no use to me, and there was no clear resolution to the issue. I regret spending my money on this app. I would strongly recommend others think twice before paying for it. Very poor experience. 1 star only because I can’t give zero. ### 1/5 — I rate it zero *2026-08-16* It’s not working I wasted my money ### 1/5 — Total rip off! Don’t get scammed *2026-08-12* Immediately takes your money, the second you log into the app. It immediately gives failed errors and freezes. You can’t exit the app. There’s nowhere to report a problem, they scam you for your money for an app that does not work. **Developer response:** We’re sorry for the experience. The search issue has been fixed in the latest version, along with improvements to reliability and app responsiveness. Credits used for failed searches are automatically restored. Please update the app and try again. If you still experience any issue, contact us through the Support option in Settings so we can assist you directly. ### 5/5 — Good *2026-08-18* Nice ### 5/5 — Cool *2026-08-06* It’s a cool app. ### 5/5 — I love it *2026-07-05* Like --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*