# Tracki GPS — user reviews

> 200 indexed App Store user reviews of Tracki GPS by Tracki Inc, rated 2.70/5 from 462 ratings.

- Source: https://appshunter.io/ios/app/tracki-gps/id1457181631/reviews
- App overview in markdown: https://appshunter.io/ios/app/tracki-gps/id1457181631.md
- Rating breakdown: 5★ 137 · 4★ 41 · 3★ 36 · 2★ 38 · 1★ 210

## What do users think of Tracki GPS?

Overall sentiment: negative

**Pros**

- 🚀 Accurate tracking
- 💡 Helpful for finding lost items/people
- 👍 Easy to use app
- 🔒 Provides peace of mind
- 👍 Responsive customer service

**Cons**

- 🐛 Unreliable location updates
- 🔋 Poor battery life
- 🔒 Difficult to cancel subscription
- 🐛 Buggy app with frequent crashes
- 💰 Expensive subscription

**Commonly reported bugs**

- App crashes when trying to access subscription details
- Location tracking not working as expected
- Push notifications not reliable

**Most requested features**

- Improve location accuracy and update frequency
- Simplify subscription cancellation process
- Add Apple Watch support
- Improve app stability and reduce crashes

## Newest reviews (17 of 200)

### 2/5 — Haywire Notification Settings

*2026-06-10, version 4.0.35*

Notifications used to only show on my phone. That isnpreferred. Now they spam me insecure emails with positional data whenever the tracker starts moving. This is a serious security and privacy concern! This was disabled in the settings and still is. Toggling the setting does nothing except on one tracker if I completely turn off ALL forms of notifications. Trying tontoggle another tracker has no change on the GUI. It is stuck with all on or all off. So I am forced to disable ALL notifications just to have it shutup and not leak tracker data through email. This is extremely annoying that settings are now broken. Re-installing the app and changing password does nothing to alleviate this. Please fix this!

### 1/5 — Scammer

*2026-03-08, version 4.0.33*

Bought subscription for two years after a few months they turned off notification messages on me now they are washing the heads and they can’t help me

### 2/5 — Notifications

*2026-02-22, version 4.0.32*

App has some issues with notifications not working. This is essential for me. They need to fix the push notifications and the email notifications as well. In my app it doesn’t allow me to activate them.

### 1/5 — Not good

*2026-02-18, version 4.0.32*

I have never felt compelled to write a review, but here we are. This app is absolute trash!!! It just doesn’t do what it’s advertised to do. I have had the subscription for approximately 14 months, hoping that it would improve with general bug fixes. It hasn’t. Doesn’t really track. As of right now it last updated 6.5 hours ago. I’m in a major city, there is no reason why it should still be looking for a GPS signal.

### 1/5 — Stop working

*2026-02-13, version 4.0.32*

Doesn’t even show exact location

### 1/5 — Paying Customer - Can’t Even Login

*2026-01-28, version 4.0.31*

I can’t even get past the login with Apple on browser and app.

### 1/5 — Great until…

*2026-01-18, version 4.0.30*

You no longer need it and try canceling and they just seemed to not understand anything you’re saying.  I’ve been trying to cancel for a week now.  Ridiculous.

### 1/5 — Love the Devices - App is terrible

*2025-12-10, version 4.0.29*

I’ve been using the Tracki device for years, and I just recently purchased another standard tracker and a Tracki Pro.  I have 1 tracker hardwired in my Range Rover and absolutely love it.  I love that has a lifetime warranty on the device itself, however, DO NOT BE FOOLED, this warranty does not cover extended batteries or hardwire accessory kits.

My biggest gripes:  the app was just recently updated and the experience is more horrible than previous.  I’m receiving alerts that my vehicle is moving, at like 6am everyday, I’m not even awake at 6.  My vehicle is parked inside a gated car park with 5 other cars - no traffic causing the issue.  The alerts are telling me that my vehicle has started moving AND exited my Home Geo-Fence location.  Additionally, minutes later, I’ll receive an alert that my vehicle has entered my geo-fenced work location.  This is quite insane, I work 15 miles away from my home.

2nd Gripe - inability to access support tickets from the app.  I had a chat ticket going on my laptop browser.  A couple days later, I get an alert - push notification from the app, that my ticket was updated.  I click on the app alert, only to be routed to the app, yet there is NO OPTION to review the status of the ticket or the update.  I spoke with a representative about this, she tells me that only they can see the updates.  WTH, what the purpose of sending an app alert with no instructions on how to view the update.

I will say, I like/love that you can contact support and speak with a live person, unlike a lot of big companies that are using AI to handle their customer service and support.  Chat support is quite slow at times and it sometimes feels like I’m dealing with a 15 year old, however, they try to resolve the problem or fix the issue promptly.

Lastly, when there is a firmware update, it is best to call support and let them force the firmware, the app will require you to connect to wi-fi, and even though you are connected to a 2.5ghz connection, with no cellular on your phone, the app does not recognize the WiFi connection.  PLEASE, PLEASE, PLEASE save your mental health and just call support if your device has a firmware update!!!

### 1/5 — Subscription scam

*2025-11-24, version 4.0.27*

Bling scam. Literally nothing in the app or website shows ANY form of billing/subscription information at all. Yet they will bill you for fake subscriptions months after you close everything. There is NO WAY to know or cancel these fake subscriptions. This app is a scam.

### 1/5 — Not supporting

*2025-11-19, version 4.0.27*

Wish it could be used on Apple Watches

### 2/5 — I would be subscriber but…

*2025-11-15, version 4.0.27*

I have used this service and gps tracker in the past and I would absolutely use this service again but…unsubscribing requires you to jump through all kinds of hoops.  You cannot simply unsubscribe in the app, which a deal breaker for me.  That’s a basic customer service approach, and if a company is making it hard to unsubscribe then I’ll find a service and tracker that offers a better business model.

### 1/5 — Difficult to cancel subscription

*2025-11-10, version 4.0.25*

I bought 3 devices and used them for about 6 months. I attempted to cancel the $19.95 monthly subscriptions. Fast forward 1 year. I’m still be charged every month and have to submit monthly disputes with my credit card company. I have contacted Tracki by phone several times, and they are hard to get a hold of. The devices are deleted from my account, and they need the device ID’s which I no longer have to cancel future charges. I’m left having to change my credit card number. I would not recommend buying Tracki devices. Their app is full of new issues after each update.

### 2/5 — Not very accurate

*2025-10-26, version 4.0.25*

Since I’m paying so much a month for it you would expect it to work like FMF on iPhone. It is not accurate at all.

### 1/5 — Not instant

*2025-09-24, version 4.0.24*

First 2 days the gps works fine, but then it no longer refreshes. You can keep tapping refresh but the gps wouldn’t update. Also scheduled updates every 15 minutes or an hour would be nice.

### 1/5 — SMH

*2025-09-15, version 4.0.23*

This thing works when it wants to … the most important times it doesn’t work … the update time is almost 20 minutes slow sometimes … please refund my money I just paid …! This is horrible !!

### 1/5 — faulty App

*2025-09-02, version 4.0.22*

the app won’t take my details every time i put my password and details in to activate it says “user details” already taken , when they are not . i’ll be returning the tracki

### 4/5 — Best GPS tracker, but…..

*2025-08-28, version 4.0.22*

This is the best GPS tracker.  It works great !  I have FOUR !  I just have some change suggestions.  Please take serious consideration.  1.  Make subscription changes an option in the APP !  Please and thank you !!!  2.  Make software updates easier.  It’s hard to do software updates when the device is not and can’t be near you.  3.  Make trip history exact.  Every turn, stop etc.  We just get a summary Birds Eye view of trip history and it’s ok but could be better.  4.  Tracki update of where vehicles are sometimes lag.   Won’t update for hours and shuts off randomly.  But will turn back on after some movement time.  That’s all I can think of for now.  But other than that, this works absolutely amazing.

## Most critical reviews (10 lowest-rated)

### 1/5 — Kicked me out

*2026-07-30, version 4.0.35*

Can’t access my account right after paying scam

### 1/5 — Why isn’t it working

*2026-06-07, version 4.0.34*

I can’t get on the app , it won’t even go through

### 1/5 — Do not trust this app

*2026-06-01, version 4.0.34*

My signing information was created with Apple. It will no longer let you sign in now I have to figure out how to get a hold of them to cancel

### 1/5 — Money hungry

*2026-05-28, version 4.0.34*

The app only allows you to spend more money. Not to cancel or downgrade anything. Phone notifications don’t work so you are forced to purchase sms. Avoid.

### 1/5 — 19$ per month too expensive

*2026-04-17, version 4.0.33*

Not  recommend wasting money

### 1/5 — Next to impossible to cancel

*2026-04-16, version 4.0.33*

Unable to cancel

### 1/5 — Sucks

*2026-04-15, version 4.0.33*

Sucks. Can’t even add a place cause it crashes EVERY TIME. Took a week to have them MANUALLY ACTIVATE my subscription since the app said error either every form of payment I used included PayPal. They take DAYS to respond. And it doesn’t even track consistently.   WASTE OF MONRY THR DEVICE AND THE SUBSCRIPTION!!!

### 1/5 — Places and geo fences are a joke

*2026-03-31, version 4.0.33*

Purchased specifically for setting up places and geo fencing.  Mobile app and desktop crash upon trying to “add a place”

### 1/5 — Worked for less than a month

*2026-03-15, version 4.0.33*

Scam. Seldom works. It worked well enough I bought them for my fleet of rental equipment. Now I’m paying $19 a month for a pathetic device that won’t update or tell me where my stuff is. I’m going to sue if I lose a piece of equipment because of their scam BS. Won’t let me cancel my subscriptions either

### 1/5 — Terrible user unfriendly app

*2026-03-14, version 4.0.33*

This app was generated by very ignorant coders, who have never used the app they made!  Each update gets worse!  Always defaults to maximum zoom on the map, which is useless. And the location history is always nonfunctional!  Their online help is useless too.  Do not recommend if you use an iPhone!

## Most praised reviews (10 highest-rated)

### 5/5 — Great application

*2025-10-01, version 4.0.25*

Great application, dont understand, work perfectly.  In Canada

### 5/5 — Classic GPS tracker…

*2025-09-06*

I love the functionality of this app, very easy to use and navigate. It's wonderful how HackerOneWizard {@} gmail com helped me to gain access into my wife's phone without having physical touch of the phone.
I was able to read her email messages, chats and text messages and also listen to her calls and view her call logs to know the name of the recent and frequent callers. Having remote access to my wife's phone enabled me to gather the evidences to confront her of cheating on me.

### 5/5 — Best GPS tracker, easy to use service…

*2025-08-31*

Hackeronewizard at gmail• com tracking service was a game-changer! With just a phone number, I can locate and monitor loved ones in real-time.
The app's accuracy and ghost mode feature give me peace of mind. It's perfect for keeping family safe and connected. Highly recommend for those seeking reliable tracking solutions.

### 5/5 — Authentic tracker

*2025-08-19*

With the help of a skilled private investigator at Darkhatguru@gmail com, | discovered that my partner was constantly and unapologetically cheating on me. After remotely checking through her phone, l was blown away because his services are authentic and reasonably priced. Coming through for me at such a trying time was selfless and incredible; I had no words.

### 5/5 — Fair enough

*2025-06-15*

To find your partner, Darkhatguru@gmailcom is a trustworthy phone tracker. He provides excellent service! In addition to seeing everything on my partner's phone gallery, Facebook, Twitter, deleted messages, and more, I can track his location in real time. The ghost mode allows me to see without anyone noticing, and the GPS is incredibly accurate. Ideal for revealing the truth.

### 5/5 — Don’t trust these low star ratings.

*2025-04-21, version 4.0.12*

I don’t understand the negative ratings on this app/tracker is the most accurate, cost effective and reliable tracker out there! I own 2. One for my car and the other for my bike I would buy another for my drone if I could combine more than 1 tracker on one account is the only thing I would change. I would still rate it 5 stars !!! My sister and I also share the account so when I go on vacation solo she knows my location at all times and there’s even a panic/sos button on it if ever I’m in danger. I truly think those who didn’t give 5 stars didn’t install it properly.

### 5/5 — Works perfectly

*2025-03-30, version 4.0.8*

Perfect tracking nothing close to find my but the accuracy is perfect

### 5/5 — It is super helpful

*2025-01-26*

Being married is difficult, therefore I won't pretend to be innocent. We had a goal: for her to be a stay-at-home mother, so I was working. She moved on after realizing what she desired. With what I saw on her phone, I was very curious as to why this occurred. I looked for a private investigator online and found Chris. I responded to his email at Darkhatguru@ gmailcom and explained everything to him over the phone. He promised me complete access to her phone, and I paid for his services. Three hours later, he had complete access to my wife's phone, and I could see who she was still in love with. It was as if I held her phone in my palm! Nothing is more humiliating than discovering that your significant other was unfaithful due to her high school crush! I was dazed, but I had actual evidence.

### 5/5 — Great Customer Service

*2024-11-15, version 3.0.96*

I’ve had a Tracki for about a year now and it has been a very positive experience. The battery lasts for days (even on the one minute updates) and the customer service is excellent. They’re very responsive, respectful, and transparent. I’ve never been overcharged for anything or had any type of payment issue. I definitely recommend!

### 5/5 — Tracki Rastreador de Carro

*2024-11-07, version 3.0.95*

Es buena me sirve , Desde PR!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
