# Trackimo + — user reviews > 34 indexed App Store user reviews of Trackimo + by Trackimo LLC, rated 2.08/5 from 24 ratings. - Source: https://appshunter.io/ios/app/trackimo-plus/id1515561581/reviews - App overview in markdown: https://appshunter.io/ios/app/trackimo-plus/id1515561581.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 16 ## Newest reviews (11 of 34) ### 1/5 — Need to remove and register in other account. *2022-05-09* We recently bought two device and is a nightmare . I could never do it for this app( plus), since my boyfriend has the old app I had to log in there to at least register the one. Finally I was able to register one of the trackimo and my boyfriend tried it by mistake the system allowed him to register and now it is in his account. Now we want to remove from his account and register in my and the system dont have the functionality for do it. **Developer response:** We appreciate your feedback, please submit a ticket at https://trackimoplus.com/support-request. So we can look into your issue more closely and fix it as soon as possible. Thank you! ### 1/5 — How do I get a refund? *2022-01-30* I’ve had this since 12/09/2021. I've been calling customer support since then and still have yet to talk to someone about the set up. I’ve even tried to return the device and was told I had to contact customer service to start the process because it was bout from aThird-party site. **Developer response:** We will appreciate your feedback, please submit a ticket at https://trackimoplus.com/support-request so we can address your suggestions. Thank you! ### 1/5 — Doesn’t stay logged in *2021-12-19* The old would stay logged in send me notifications. The new app keeps logging me out and now I don’t receive any notifications unless I log back in the app. **Developer response:** We appreciate your feedback, please submit a ticket at https://trackimoplus.com/support-request. So we can look into your issue more closely and fix it as soon as possible. Thank you! ### 1/5 — Nul *2021-12-09, version 1.9.9(3)* Pire système de tracking!!! Ne fonctionne plus depuis la nouvelle application,ils sont rapide à prendre le paiement mais à réparer leurs système c’est une autre chose….ils sont difficile à rejoindre ### 1/5 — TRACKIMO Rating *2021-12-07* Very poor customer service with long waits, incomprehensible communications and inability to understand rudimentary English. I contacted TRACKIMO numerous times over the period of a year and my unit was still giving erroneous readings. Finally it became obvious that the battery was bad, so I purchased two new ones. Then customer support said the unit itself was no good. They wanted me to buy new ones at $200.00 per and would not even return the new batteries. So the units have a short service life, massive accuracy errors, no replacement parts, forced upgrades that have poor ratings, and in the end, everything is “unfortunate.” I will not buy another TRACKIMO product at any price. **Developer response:** Hi, we are very sorry for your inconvenience! We are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at https://trackimoplus.com/support-request. ### 1/5 — Doesn’t work since 1.9.9 update *2021-11-21, version 1.9.9(2)* Trackimo stop working since 1.9.9 update. ### 1/5 — App gibt Serverfehler aus *2021-09-20* Ich kann mich nicht mehr in meinem Konto anmelden aufgrund eines Serverfehlers. Leider kommt vom Support wenn es ihn überhaupt gibt keinerlei Reaktion. **Developer response:** Hi, There was a general issue with the login, we have fixed it now. Please try to login again, and let us know if you need anything else or have any additional questions. please submit a request at: https://trackimoplus.com/support-request, thank you. ### 1/5 — Horrible new app *2021-09-13* The previous app worked way faster and accurate. This new one is horrible and super slow. Every time I open it, I have to refresh it to show me the location and takes over a minute to do so. Please fix it or go back to the old app! **Developer response:** Hi, we would like to help and solve the issue. As we don't have your email address, please write to us at https://trackimoplus.com/support-request so we can look into your case more closely. We look forward to your email. ### 1/5 — Terrible! *2021-07-31* I don’t have any app now. The new version doesn’t upload to my iPhone. When I look at it from the App Store, it says get, then takes me to the location of the tracking device and it tries to update the location but nothing happens. **Developer response:** Can you please send us more details at: https://trackimoplus.com/support-request , we would like to look into the issue as soon as possible, thank you! ### 1/5 — Can’t log in *2021-06-04* I downloaded but I can’t log in .. do i need to sign up again? **Developer response:** We appreciate you honest review! We have fixed the recent login issue. Please try to uninstall and reinstall the app, and login. No need to register again if you are already registered. If the issue still persists for you, please contact us at:https://trackimoplus.com/support-request ### 1/5 — Non riconosce le credenziali *2021-05-29* Utilizzo da alcuni anni il prodotto e quindi l’applicazione base. Ma questa versione non riconosce le credenziali rimandando un messaggio di errore. Aggiornamento del 29/05/21. App aggiornata e credenziali riconosciute. Purtroppo aggiornamento bloccato. Richiesto reboot , come fatto altre volte in passato. Attendo reboot per poter valutare la nuova app. **Developer response:** We appreciate your detailed report. We would like to look into this case closer, can you please contact us at: https://trackimoplus.com/support-request so we could help and resolve the issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken app *2025-03-10, version 1.0.39* Its not tracking, the imei number is now wrong and i cant edit it. The contact support is also broken in the app. Really not happy, horrible app. Long time customer of 10 years. I paid for another year. I want this fixed. ### 1/5 — App won’t update location??? *2024-09-07* App always shows vehicle parked at home? Go to online site and it shows current location fine. Back to app and car has still been sitting there for hours?! App is useless! Don’t tell me to submit a ticket… the app DOES NOT WORK! ### 1/5 — Track luggage with app? *2024-05-21* Recommended by my luggage company. They don’t tell you that it requires a very spendy tracker device inside your bag. Reviews on this tracker are terrible and it is expensive! ### 1/5 — Waste of money *2023-12-17* I have a TRACKIMO and a HAPN tracker. TRACKIMO is not a real time tracker nor is it accurate. My tracker shows stopped out on a busy road when it is actually at another location 4 miles away. TRACKIMO is fully charged and is setting in the window of the vehicle. HAPN tracker however is real time tracker and is showing exactly where my vehicle is located down to the parking spot. This app is not good and has way to many issues. HAPN is more expensive yearly but app and tracker is unbelievable. ### 1/5 — Don’t waste your money *2023-12-10* I bought 2 trackers, TRACKIMO and Spytec. TRACKIMO is expensive to buy but cheaper yearly subscription of $50.00 a year. Also TRACKIMO is not accurate, don’t count on it to find once it leaves the home location. Spytec however is cheaper to buy however with $400.00 a year subscription. Spytec is very accurate and is very very accurate. Spytec is on the money as far as following the tracker and has a great 3d view. If you can afford it go Spytec. ### 1/5 — Rate dringend von TRACKIMO ab *2023-11-09* Rate dringend von TRACKIMO ab **Developer response:** Hi, we have recently updated the app to German. please check it out and let us know if you need any additional help at: https://trackimoplus.com/support-request. ### 1/5 — App is useless *2023-02-14* Can’t renew subscription hopefully someone will answer the emails because the app doesn’t work! **Developer response:** Hi there, please submit a ticket at https://trackimoplus.com/support-request. So we can look into your issue more closely and fix it as soon as possible. Thank you! ### 1/5 — DONT BUY *2022-10-23* I bought their device in 2017. Used it for a short period when I retired and moved. Now 5 years later Customer support says my devices firmware is obsolete AND my device is only 2 G. In 2017 most everything was 3 G. So if you buy their current $300 4 G, it may soon not work as 5 G has been out for a bit. Not even a trade in option? BUYER BEWARE. AND THEIR BATTERY REPLACEMENT has to be bought through them. I’m looking for something else now. **Developer response:** Hi there, we are sorry for the trouble caused. Please share the information with us at https://trackimoplus.com/support-request so that we can look into the matter. ### 1/5 — Era migliore la precedente *2022-08-20* La versione precedente era più dettagliata e previe e più intuitiva, hanno fatto un passo indietro era meglio quando sembrava peggio **Developer response:** We appreciate your feedback, please submit a ticket at https://trackimoplus.com/support-request. So we can look into your issue more closely and fix it as soon as possible. Thank you! ### 1/5 — Keeps logging me out! *2022-07-04, version 1.9.9(89)* The app keeps logging me out! Every time I go to use the app i have to log in despite having the settings set to be kept logged in. Please fix this glitch asap! ## Most praised reviews (10 highest-rated) ### 5/5 — Great tracker for peace of mind anywhere *2025-08-01, version 1.0.47* Trackimo+ works flawlessly for keeping tabs on my kids and car. The real-time updates, geo-zones, and emergency sharing are super helpful. I even used the beep sound to find a lost device. Reliable, easy, and packed with smart features! ### 5/5 — Simple, reliable, and does the job *2025-08-01, version 1.0.47* I use this to keep tabs on things that really matter — and it works exactly how I need it to. The alerts are fast, location tracking is accurate, and sharing info in an emergency is super easy. One less thing to stress about. ### 5/5 — Exactly what I needed *2024-10-04* The Trackimo devices are great. I’ve been using them for years and just added another to track my underaged daughter’s car. Good price for the service, and the app is excellent and mirrors the web site just as expected. ### 5/5 — Lode *2022-03-15* Strumento per auto meraviglioso davvero utile per localizzare ### 5/5 — Sprachupdate *2021-05-25* Hier fehlt die Deutsche Sprache! **Developer response:** Hi, we have recently updated the app to German. please check it out and let us know if you need any additional help at: https://trackimoplus.com/support-request. ### 3/5 — Come mai si è bloccato App *2024-09-07* Non indica più la posizione del dispositivo ### 3/5 — Dual emails and application log offs *2022-04-02, version 1.9.9(81)* I systematically receive 2 identical emails when unit moves. Application frequently logs off even though “stay logged on” is activated. So far, I believe logoffs could be related to me clicking on the iPad notifications…. Just a few bugs to ring out. Device, so far seems to work as expected. ### 2/5 — Keeps logging out *2022-04-20, version 1.9.9(82)* Like the title says, the app keeps logging me out despite turning on the “stay logged in” switch. The old app was better. You logged in once and it stayed logged in. Sometimes when I need to actually track something, I need it in a hurry so I don’t want to be wasting time logging in whenever I launch the app. Please fix this and I’ll change my rating. ### 2/5 — Standortanalyse dauert ewig *2022-01-04* Leider dauert es ewig bis sich der Standort aktualisiert… das ging früher viel viel schneller .. bitte dran arbeiten 😊 ### 2/5 — deutscher Sprache fehlt......! *2021-06-24* Schön wäre gewesen diese App auch in deutscher Sprache zu bekommen!... **Developer response:** Thank you for your feedback. We have unloaded a German version recently, please look into it and let us know if we can help you with need anything else at https://trackimoplus.com/support-request. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*