# Tractive GPS for Dogs and Cats — user reviews

> 1,965 indexed App Store user reviews of Tractive GPS for Dogs and Cats by Tractive, rated 4.70/5 from 44,011 ratings.

- Source: https://appshunter.io/ios/app/tractive-gps-for-dogs-and-cats/id921588809/reviews
- App overview in markdown: https://appshunter.io/ios/app/tractive-gps-for-dogs-and-cats/id921588809.md
- Rating breakdown: 5★ 37,109 · 4★ 3,746 · 3★ 1,043 · 2★ 524 · 1★ 1,589

## What do users think of Tractive GPS for Dogs and Cats?

Overall sentiment: positive

**Pros**

- 🚀 Accurate tracking
- 🔒 Peace of mind
- 👍 Easy to use
- 👍 Helpful features (light, sound, activity tracking)
- 👍 Durable and waterproof
- 👍 Good customer service

**Cons**

- 🔋 Battery life issues
- 🐛 Inconsistent GPS accuracy
- 🐛 Connectivity problems
- 💰 Expensive subscription
- 💰 No monthly payment option

**Commonly reported bugs**

- Tracker disconnects from network
- Frequent false alerts about pet leaving safe zone
- Tracker gets lost easily due to poor attachment

**Most requested features**

- Live tracking while in WiFi range
- Louder sound/vibration for lost tracker
- Smaller tracker size for cats
- Integration with walking/fitness apps

## Newest reviews (10 of 1,965)

### 2/5 — False alerts

*2026-09-01, version 26.35.0*

It’s a nice tracker, but if you’re gonna have it, you should have video cameras to back up the false alerts

### 4/5 — Good app

*2026-08-23, version 26.33.1*

Works well for seeing how active my cat is

### 2/5 — Another option

*2026-08-20, version 26.33.1*

I would recommend a different option than Tractive. They have good things about them for sure but my app regularly will grey out my radar and live tracking options so that I can’t find my cat if I really need to. I’ve tried all the solutions (which they provided using AI [ewww]) and the only available solution was to buy a base accessory that bypasses the home Bluetooth & WiFi. You can’t use it the way the advertise it with the way it comes. I spent over $200+ on Tractive and honestly should have home with a different provider.

### 5/5 — First Day

*2026-08-20, version 26.33.1*

Tiktok: 2dimensionalcat lets be friends pet lovers.❤️💛❤️
Not a lot of things impressed me these days 45 years old in a world that’s crazy. I put it on 1 AM last night and set it up on the app and since I woke up I’ve been playing with it and looking at his activity I went for a walk. I set the virtual fence, added some friends checked out other cats off a leaderboard. It’s been 13 hours. He’s been wearing it and I’m impressed. It’s this is cool. I seen he got up a couple times last night. I see where he sleeps and when he’s not. I took him for a walk like we usually do in the mornings. Check out the data a few minutes ago. He’s taking a nap now so I’m watching that. I usually don’t leave reviews and not in the first 13 hours, but this is cool. I’m not a man of many words but this is pretty darn cool and I feel safer that he’s wearing it. I still have concerns about the lithium battery and failures, but even new cars have problems. But for now it feels safer and I’m more comfortable in our activities. He does wear a harness comfortably. With this collar on, and if you set the harness right, you can get it over this collar with its sleek design. I’m happy about that. Couple things I have concerns with as I wish I had more control. He’s in the safe zone because it’s like when he’s in the safe zone or low power zone like the insights like I can’t really track him down even though I know where he’s at in the house but having maybe a few other things for control like you know an arrow and lead me to him or the positioning could be a little bit more even when looking at the map, but maybe in the future, Thank You!🐈‍⬛💛🐈‍⬛💛🐈‍⬛

### 5/5 — This really works!!

*2026-08-20, version 26.33.1*

I have a three legged cat that can’t climb trees so I let him in my backyard which is secure. The GPS alerts me if he’s outside of any boundary or barrier, it’s so easy to use, easy to charge, easy to wear for pets and easy for them to wear. I’m so pleased.  And such peace of mind.

### 5/5 — 3 Cats!

*2026-08-20, version 26.33.1*

I have three cats and I bought a tractor for each one of them and a vest to mount it on because it’s too large to safely put on a collar. I did that with one of my cats that would go outside regularly and after the second day it came off and was in a very overgrown area that all I can do was watch the battery go dead I was able to get a replacement and I have what I call a vest or harness that each one of them have that I was able to mount it on there is a amount that you can get and I was able to put it on each one of their vest and whenever I take them outside and put them in their play area. I’ll make sure that it’s on and it gives me the confidence that if one of one or any of them got loose that I would be able to find them quickly because it is a GPS tracker. I have had all three of them for over a year and I two year plus subscription to the GPS service. Waiting for them to put a smaller room on the market that can be color mounted for cats as I mentioned earlier this particular model is not suited for cats on the collar. It will come off if they get caught in anything.

### 1/5 — App not easy

*2026-08-20, version 26.33.1*

Struggling to connect to our home network with a replacement as it seems to want to connect to anything else but. Setting up the replacement is confusing as the app keeps returning us to the start again. Not intuitive at all. When it works it works well but setting it up is a nightmare

### 1/5 — No immediate support when you need it

*2026-08-20, version 26.33.1*

When you really need help, you can’t get a hold of anybody and you’re stressing out about your cat

### 5/5 — Shane Volbrecht

*2026-08-20, version 26.33.1*

Great idea.
Both my Wife and I think so.
Happy Wife Happy life.

### 5/5 — Excellent

*2026-08-19, version 26.33.1*

Very nice and important security cat

## Most critical reviews (10 lowest-rated)

### 1/5 — Inaccuracy & Poor Service

*2026-09-01, version 26.35.0*

GPS location accuracy is highly inaccurate & random. Customer service is terrible.

### 1/5 — Fence issues

*2026-08-31, version 26.34.0*

App doesn’t notify me when my dog leaves the fence perimeter unless I open the app. I got this collar so I get such notifications… too bad. Notifications are enabled.

### 1/5 — Been offline for three days now

*2026-08-30, version 26.34.0*

When I plug it in at home it shows up. As soon as it unplugs. No network.. I have done the 10
Button presses. I have driven it to areas of good cell service.  I even managed to get it to do
A software update .. it seems to have done this last year at this time as well( I remember because I was on crutches then as well as now) I’m at my wits end .. it’s nothing but a weight around my cats neck at this point .. thougherly not impressed at all.. is this some sort of planned obsolescence? As my tracker is over 5 years old? Do I have to buy a new one and buy another subscription? 
Just curious why I’m still trying to use this? Usually I’ll get a position in the last 30min orso and use the AirTag to find him

### 1/5 — Not accurate!!

*2026-08-27, version 26.34.0*

Had this for over a year now. Doesn’t stay on for one. The tracking is way off. Can’t adjust sounds, the list goes on. Very disappointed

### 1/5 — Doesn’t update health

*2026-08-26, version 26.34.0*

Keeps saying tracker not detected when you want to update the health part.  Been doing this for months even after updates.  Don’t recommend. The App continuously has bugs.  T-mobile offers gps tracking for a dollar a month and I’ve been using it along side with Tractive and T-mobile is better and $12 for a year.

### 1/5 — Customer Service is the Worst!

*2026-08-25, version 26.34.0*

I have had a Membership for several years with five different pets and I still to this day cannot reach a live person to troubleshoot issues with the products. My latest tracker will not activate no matter what I try and it’s extremely frustrating that with all of the products I’ve purchased, and all of the memberships I’ve purchased on top of that I still cannot speak to a live person. Unfortunately, because of this, I cannot recommend this to anybody I know clients or otherwise. I am actively looking for better and more reliable products with decent customer service if anyone has a recommendation..

### 1/5 — Very intermittent

*2026-08-25, version 26.34.0*

Worked well at first then became very unreliable, unable to talk to anyone only via email.
Paying warranty but took ages to get a replacement, that is now not working and having to go back to email to try and sort.
Now not had a working tracker for weeks - very poor service!!

### 1/5 — Not as advertised

*2026-08-24, version 26.34.0*

I purchased 2 trackers for both dogs.  One tracker I’ve had to replace once and the other tracker I’m now trying to replace for the 4th time, I’m headed for a 5th one

### 1/5 — Not worth the money or subscription

*2026-08-21, version 26.33.1*

Cost a fortune with the tracker and subscription and rarely works. Kept saying the cat was inside when I could see her outside. When I want the gps to see where she is it won’t connect to gps as she ‘may be under a bush’ utterly useless

### 1/5 — FIX IT!!!

*2026-08-21, version 26.33.1*

Ever since you updated it my app won’t even open it just crashes!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Peace of mind

*2026-09-01, version 26.35.0*

Having an adventurous Labrador can be nerve racking. My new 6 XL is our second Tractive. Adding it to my account was easy and quick. I use it in live mode while hiking and it has been a relief to always know exactly where she is even when I see she’s just behind a bush next to me.

### 5/5 — Super app, I hope it can develop more soon!!

*2026-08-31, version 26.34.0*

Such a helpful app, gives me peace of mind knowing where he is, especially as we live on a farm which can be very dangerous with all the machinery. But I’m super happy he’s now learnt his safe patch. The only issue is the battery life is limiting. 

I would also love a feature for a voice speaker, to give voice commands. This is super helpful if you’re not able to be nearby, or if you’re on holiday for example, so you can still connect & give familiar voice commands to help when a minder is in charge. 
It’s a feature I really think would help keep them safe.

### 5/5 — Solid asf

*2026-08-29, version 26.34.0*

Does everything it says it does well.

### 5/5 — Best tracker I’ve used

*2026-08-29, version 26.34.0*

So much better than other

### 5/5 — Great features, easy to use

*2026-08-29, version 26.34.0*

This tracker lets me keep track of my 15 pound indoor/outdoor male cat who likes to wander. It’s got great features and holds a charge for a long time. The collar attachments are solid and the app is bug free as far as I am aware. Highly recommend this unit

### 5/5 — Customer Service

*2026-08-27, version 25.50.1*

Great support from Daniel with swapping to a new tracker. My pet is safe & I have peace of mind. The AI assistant & online guidance isn’t much use, but I was so happy to get assistance from Daniel, a real human. The new tracker is working brilliantly. I’ve used Tractive for 4 years & it’s great to always know my pet’s location.

### 5/5 — I Recommend This Tracker

*2026-08-26, version 26.34.0*

I’ve had the tracker for six months. It works extremely well and was easy to set up.  I’d recommend this tracker.

### 5/5 — The best!

*2026-08-25, version 26.34.0*

Very precise location. When she’s in the house the GPS doesn’t connect. At first that sucked, but then learned that meant she’s just inside :) this is a great investment

### 5/5 — Great customer service

*2026-08-24, version 26.33.1*

Needed help setting up a new tracker on Sunday night and the customer service actually answered!
Fixed my issue in less than an hour.

### 5/5 — Good

*2026-08-23, version 26.33.1*

Good, but sometime lost gps connection

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
