# Tradeinn: Sports Store — user reviews > 272 indexed App Store user reviews of Tradeinn by Tradeinn Retail Services, S.L, rated 4.50/5 from 714 ratings. - Source: https://appshunter.io/ios/app/tradeinn-sports-store/id819275420/reviews - App overview in markdown: https://appshunter.io/ios/app/tradeinn-sports-store/id819275420.md - Rating breakdown: 5★ 595 · 4★ 34 · 3★ 11 · 2★ 5 · 1★ 69 ## What do users think of Tradeinn? Overall sentiment: negative **Pros** - 🚀 Fast delivery - 👍 Good quality and price - 🚀 Quick refunds **Cons** - 🐛 Fake/poor quality products - 🔒 No return options - 🔒 Poor customer service - 🐛 Delayed/missing deliveries - 🐛 Glitchy app - 🔒 Difficult to contact **Commonly reported bugs** - App crashes and freezes - Tracking information not accurate - Payment issues and account problems **Most requested features** - Better return and refund policies - Improve customer service and communication - Fix app issues and stability ## Newest reviews (12 of 272) ### 3/5 — Log out *2026-08-02, version 5.76.37* Download new app checked on my profile, went to sign out / log off and the app still stays active, log off does not work ### 1/5 — Terrible first impression *2026-07-29, version 5.76.37* My order never came. They sent me an email saying they don’t know where it is and I just had to deal with it myself. Not my first time ordering outside the U.S. definitely first time ordering with this company and last. They suck honestly wow. Not even offered a refund. (Good thing I bank with Chase) ### 1/5 — Difficult process *2026-07-28, version 5.76.37* All talk no action I ordered the wrong size - ? My fault? Or system ? It’s not easy to change order. I received 5 emails not of which were of any real use - all fluff no action ### 1/5 — Terrible *2026-07-24, version 5.76.37* Took over 2 months to receive the incorrect item then they wanted me to pay $283.00 for a shipping label to return it. Terrible experience ### 1/5 — Return Scam *2026-07-20, version 5.76.37* If you order from CAnada, i bought a bigger size of the shoes even the platform tell me a smaller size would fit I tried to return and is a $70CAD fee 🤡 and you will pay again to receive them back; thats almost the total price of the shoe Thats a SCAM to not return shoes, dont buy there trully is a mess with Customer Service ### 1/5 — Checking order *2026-07-17, version 5.76.37* Got to be the worst app. You’ll try to write a request and it will say write in Latin alphabet, that’s what I’m doing. Also order doesn’t seem like it get fill and the date of shipping keeping set back. ### 1/5 — Run Away *2026-07-17, version 5.76.37* Never sent an email confirming order. Didn’t ship said order but charged for it. No contact concerning resolution…. just don’t. ### 1/5 — Sketchy app *2026-07-15, version 5.76.37* I was FORCED to download the app to track my shipment. There’s no need for that, it’s not a functionality that a webpage couldn’t produce, it’s a way of coercing us into downloading the app. Also, the app is designed to be like the website, which begs the question why do we need an app at all? What is the company getting out of it? This is very sketchy behavior. ### 1/5 — Not good *2026-07-15, version 5.76.37* When I ordered told me in stock so ordered only to find out there was a big wait time for diveinn to get items to distribute Center I cancelled the very first order with them and shopped else where truly shocking experience ### 1/5 — Horrible service and support *2026-07-14, version 5.76.37* I had an order that could not be shipped to my country of residence and it was impossible to get a quality answer on my questions. Everything was automatically answered and each time off topic. When they had to refund they only refunded partially and again impossible to get a quality response ### 3/5 — Poor communication *2026-07-13, version 5.76.37* Very difficult to find a human to communicate with when the. AI system is inadequate. Many product information text is incomplete or in accurate. This makes it confusing as to what you are purchasing. ### 1/5 — Shipping delay are not true *2026-07-12, version 5.76.37* It took 20 more days than what was promised . Then the customer service took 10 days to answers even if their automated email says 24-48 hours … ## Most critical reviews (10 lowest-rated) ### 1/5 — I can’t login *2026-08-20, version 5.76.37* I can’t login in I feel like this is a scam now and I’m out 50 bucks I can’t find the tracking number so I can’t see if it’s even coming so unfortunately the back pack my kid needs for school won’t be here . And I have to get another on which ticks me off ### 1/5 — Rubbish *2026-08-19, version 5.76.37* How does this app have 4.7 stars!!! Must be a load of fake reviews. It’s just awful. Loads of features not in the website. Hate that the website forces you to install the app if you are on a smartphone. The AI customer support is laughable. ### 1/5 — Terrible check out and website *2026-08-16, version 5.76.37* The Revolut check out did not work, yet took my £2.50 credit and kept crashing. Very disappointing ### 1/5 — Awful company avoid *2026-08-14, version 5.76.37* Ordered wetsuit with promise of 4 day delivery, 3 weeks later nothing, no email, no explanations. After navigating their terrible AI help I eventually get to an email, who tell me it will be delivered after my event takes place. Avoid. ### 1/5 — Not working app *2026-08-13, version 5.76.37* Does not letting to login, nor change the password… No customer service!!! Whole store look like a scam!? ### 1/5 — Péssimo serviço *2026-08-11, version 5.76.37* Meu pedido está super atrasado e o site não dá nenhuma informação de quando vou receber. Talvez nunca receba meu pedido, me arrependi de ter comprado neste site. ### 1/5 — Nine Days and Order Cancelled *2026-08-11, version 5.76.37* If I could give zero stars, I would. Looked everywhere for the shoes my daughter wants, found and ordered from Tradeinn, order confirmed NINE days ago. Today, I get an email, not that they’ve finally shipped, but that my order was cancelled. This is absolutely unacceptable. It took nine days to cancel due to unavailability. My order never should have been confirmed if the shoes were not in stock. It doesn’t take nine days to ship an item, let alone to cancel an order. I will never, ever buy from this company again. ### 1/5 — Terrible *2026-08-09, version 5.76.37* Ilegal y pésima experiencia de usuario. No permiten ver el estado del pedido ni hacer ninguna gestión desde la web, obligándote a descargar la app. Imponer la descarga de software para gestiones postventa vulnera los derechos del consumidor y el RGPD en cuanto a minimización de datos. Una estrella porque no se puede poner cero. ### 1/5 — Almost got scammed *2026-08-06, version 5.76.37* I placed an order. I saw reviews and decided that this platform waste the way to purchase the thing I wanted. To login you had to create a password that didn’t have &,?,$, or |. You can’t login if your password has these. That why Israelis says invalid password or email. Why didn’t it tell you when creating the password. No idea. I’ll update the review if I got my refund or if they took my money. ### 1/5 — Seems like a broken scam website *2026-07-29, version 5.76.37* Avoid shopping here. They said they’d send an email after purchase. They didn’t. I get the app to track my order and I can’t log in. I reset password and nothing happens. I talk to the AI support and it says it can’t help unless I log in. To have a support ticket made I must log in. Which I can’t do. I’m going to dispute the transaction very shortly. ## Most praised reviews (10 highest-rated) ### 5/5 — Steve *2026-08-19, version 5.76.37* Always a great deal on some amazing shoes. Have shopped with you guys many times and would recommend to anyone - indeed I have! ### 5/5 — Very affordable prices *2026-08-03, version 5.76.37* Best deals on soccer equipment, even with shipping to the us ### 5/5 — Simple d’utilisation *2026-07-30, version 5.76.37* La navigation est simple , les informations transmises sont toujours adéquates et précises. ### 5/5 — Lot’s of cool stuff! *2026-07-27, version 5.76.37* And reasonably priced! ### 5/5 — Prix très compétitif *2026-07-24, version 5.76.37* Je suis extrêmement satisfait des produits offerts dans une variété très diversifiée et à des prix très abordable! ### 5/5 — Mom *2026-07-19, version 5.76.37* Great App ### 5/5 — Tradeinn Bike *2026-07-17, version 5.76.37* Easy to use, delivery wait ### 5/5 — Mr T *2026-07-11, version 5.76.37* Genuine German made jokari cable stripper and easy attachment varieties of sizes ### 5/5 — Pádel Stuff *2026-07-05, version 5.76.35* All the products in fast shipping, in excellent conditions and a very good price. Thanks from Houston TX USA ### 5/5 — Cycling *2026-07-03, version 5.76.35* The best quality and the best shop where you can find all you need --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*