# TradePending Video (Snapcell) — user reviews

> 8 indexed App Store user reviews of TradePending Video (Snapcell) by SnapCell LLC, rated 2.90/5 from 32 ratings.

- Source: https://appshunter.io/ios/app/tradepending-video-snapcell/id994088148/reviews
- App overview in markdown: https://appshunter.io/ios/app/tradepending-video-snapcell/id994088148.md
- Rating breakdown: 5★ 14 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 15

## Most critical reviews (8 lowest-rated)

### 1/5 — App is trash

*2025-08-14*

Constantly crashes mid video and have to start over. Hands free mode doesn’t work consistently. Feels like it’s a race to get the video done before something happens and have to start over.

### 1/5 — Upload Pending

*2025-08-13*

Sounds and look good in theory. Uploading videos in the app is like waiting for frozen syrup to pour over your pancakes. Tech support is pretty much  non existent.

### 1/5 — Trash

*2025-07-24*

Google slides training, crashes constantly

### 1/5 — Always logging out

*2024-12-17*

Can’t even respond to customers in a timely manner because the app always closes when you click a conversation

### 1/5 — Crash crash crash

*2019-12-02*

50% chance of your personalized video actually going through. Nothing like taking a great video you spent 15 minutes preparing information for just to have the video magically disappear as soon as you send the video. (Without any notification). So now you’re waiting for your customers reply but they never got the video. Time wasted and FaceTiming is way more personal anyways...

### 2/5 — Disappointed

*2024-12-02*

Using this system would be good if could fix a couple things. 
A having the system remove the customer that you are trying to take a video. If you try to click on the link under the customer name. My system makes everything and disappears back to the Home Screen. It just disappears.

### 5/5 — Wow!

*2021-10-22*

This is a must-need for any store.  Big or small Snapcell video will help you personalize the sales experiance and connect with your customers unlike any other tool out there.

### 5/5 — Awesome app

*2019-01-06*

We use it at the car dealership I work at and customers love them. When they come in from the appointment video we sent out they always say how ahead of the game we are by doing this and really enjoy the “personal” video we send out by using their name instead of mass sending the same video to a bunch of people. Great app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*