# TradePoint: Builders merchant — user reviews > 30 indexed App Store user reviews of TradePoint by Kingfisher plc, rated 4.84/5 from 5,783 ratings. - Source: https://appshunter.io/ios/app/tradepoint-builders-merchant/id6572295266/reviews - App overview in markdown: https://appshunter.io/ios/app/tradepoint-builders-merchant/id6572295266.md ## Newest reviews (10 of 30) ### 4/5 — Not answering *2026-03-06, version 2.23.0* No letting me on the app ### 3/5 — Useful but very glitchy *2025-08-27, version 2.14.0* The app is generally useful for quick and simple orders. However, it has several issues: I can’t save items to the basket, I can’t view past orders, and it tends to be glitchy. For anything beyond a straightforward order, it’s easier and more reliable to use the website. ### 5/5 — Brilliant *2025-06-30, version 2.11.0* Would love marketing giveaways for reviewing and sharing content on my channel ### 5/5 — Cheap and Best! *2025-03-28, version 2.7.0* It is homely for building lovers, it has almost all items for buildings and gardens. ### 1/5 — Payment options don’t work *2025-03-21, version 2.7.0* The app itself is fine up until you try to pay for anything. Then it’s hit or miss wether you can even get to the stage of putting payment details in and don’t even attempt to use PayPal or Applepay ### 1/5 — Irritating *2025-02-21, version 2.5.0* The app doesn’t record the receipt for purchases made in store so I still have to try and photograph a receipt and upload it to my company accounts. Screwfix app stores all invoices and emails them to me as a PDF making accounting for expenses very easy. I really don’t see the purpose of the Tradepoint app over the web browser ### 1/5 — Pretty useless app *2025-02-19, version 2.5.0* I’m a regular TradePoint user so this app seems like a good idea as it avoids using the website on a phone. But, it’s awful, surely such a big firm could have got a decent app designer to make a better job of it. For example, I thought I’d look up my recent orders - but it only lists 2 that I had delivered, none of my purchases at the actual TradePoint stores. And even the two delivered orders listed don’t show the date - and they were years ago, actually. I suppose it’ll save me having to remember to carry my card as it does display my account barcode, but that is of pretty minimal help. Very disappointing. ### 3/5 — Logging problem *2025-01-16, version 2.4.0* Have the account with TradePoint for many years, but recently decided to check it out and wasn’t able to login to the account on both computer and app, refers to the connection point however the connection is clear and available Additionally they don’t upload the records of purchases and receipts, so it is not possible to access the purchases Would be helpful if you could help with this ### 3/5 — Frustration *2025-01-16, version 2.4.0* I’ve had a Trade Card for years but now wanted to have the card put I’m my online Wallet! after confirming my account was open , I can get know where re finding my card to put it my my mobile? ### 1/5 — Can’t login into the app *2024-11-14, version 2.1.0* I can login to my TP account online but not on the app. What gives? ## Most critical reviews (10 lowest-rated) ### 1/5 — Rubbish *2026-08-26, version 2.30.0* This app never works. Constantly requires updating. ### 1/5 — Irritating *2026-08-04, version 2.28.1* The app doesn’t record the receipt for purchases made in store so I still have to try and photograph a receipt and upload it to my company accounts. Screwfix app stores all invoices and emails them to me as a PDF making accounting for expenses very easy. I really don’t see the purpose of the Tradepoint app over the web browser Plus, the app constantly crashes, fails to load products and fails to identify my location. Won’t allow an order to be placed for delivery within knowing the location of your nearest store. I ALWAYS end up using the web browser. But you have to delete the app to do that. Utterly ridiculous and pointless app ### 1/5 — The app has stopped working for me *2026-06-11, version 2.27.1* I’ve used the app over the last few years and whilst not great, it has been good for click and collect orders however last year it stopped working despite using the correct details, it won’t open. I’ve deleted the app. I’ve reloaded it. I’ve spoken to the customer contact centre. I’ve spent 12 months having to order via phone with no old online access.. What really gets annoying is the marketing campaign that gives you extra discount if you use the app? I did use it, I would use it!! I can’t use it because it doesn’t work. I’ve emailed Tradepoint , I have filled in customer satisfaction surveys, Nobody is interested. Nobody cares. ### 1/5 — Terrible and it vanishes when you need it in store! *2026-05-22, version 2.26.0* Was in store, went to use my card in my wallet and it had vanished along with the app. Downloaded it again and tried to sign in but it just kept spinning a tape measure (dont ask!) and then went back to the sign in button. Very poor app… ### 1/5 — So useless *2026-04-25, version 2.25.1* I try to register, and it says that the account already exists, but when I try to didn’t in it says it doesn’t, so what on earth. 🌎 Please fix this. Mr. Crescendo 💙 ### 1/5 — Only records online purchases, in- store *2026-03-13, version 2.23.0* When you open the account they say everything you buy is on your app. That is a lie. They only record why you buy online or for delivery. Is store purchase are ignored. No receipts, nothing. You need to take the printout and stuff it in your pocket, in 2026, really? ### 1/5 — If it ain’t broke etc *2025-12-22, version 2.8.0* I order most evenings for collection, normally on my way to a job. The new app, doesn’t work. I can’t upload it. So I order else where. ### 1/5 — Waste of time if you want to search for things *2025-10-07, version 2.16.0* Because whenever browse to a sub-category and you have to go back a step, it went back all the way to the first step. ### 1/5 — Worthless App *2025-09-18, version 2.8.0* Come to open my existing app-it tells me to update so I press update Unfortunately the new app doesn’t work on my phone so I go back to original app which I now can’t use because it’s telling me to update -worthless app!!99me’s ### 1/5 — Useless *2025-07-23, version 2.13.0* As soon as I seem to get my discount the app logs me out then I can not get back in. This keeps happening ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-07-27, version 2.28.1* Great ### 5/5 — New business *2026-06-26, version 2.28.0* Grwat service, prices and customer satisfaction ### 5/5 — Maintenance *2026-05-29, version 2.27.0* Trade point app easy to use ### 5/5 — The best ever *2026-04-18, version 2.25.1* Top class, none stop support, expert staff and very friendly. B&Q always surprises us with wide range of varieties. Beside the un beaten prises ever. ### 5/5 — Rufatto *2026-03-27, version 2.25.1* Great stuff, easy to buy and collect, really recommend! ### 5/5 — Mr *2026-03-25, version 2.25.0* Good ### 5/5 — Mr *2026-03-19, version 2.24.0* Singh ### 5/5 — Passmore *2025-11-20, version 2.18.1* Good ### 5/5 — Gary *2025-08-23, version 2.14.0* Brilliant ### 5/5 — Trade Point App. *2025-08-19, version 2.14.0* So far so good,prices and deals are all up to date with in store,everything works and does exactly what is should.all in all a great ,handy app for builders on the go👍🏻 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*