# Tradera – buy & sell — user reviews > 54 indexed App Store user reviews of Tradera by Tradera Marketplace AB, rated 4.70/5 from 302 ratings. - Source: https://appshunter.io/ios/app/tradera-buy-and-sell/id427984084/reviews - App overview in markdown: https://appshunter.io/ios/app/tradera-buy-and-sell/id427984084.md - Rating breakdown: 5★ 266 · 4★ 20 · 3★ 3 · 2★ 1 · 1★ 12 ## What do users think of Tradera? Overall sentiment: negative **Pros** - 👍 Great marketplace - 👍 Good for buying and selling - 👍 Excellent sales platform - 👍 User-friendly interface - 👍 Fair commission fees - 👍 Good communication - 👍 Fast delivery - 👍 Nice watches - 👍 Serious trader - 👍 Good page - 👍 Wonderful app - 👍 Perfect app **Cons** - 😞 DHL postage expensive outside EU - 😞 DHL opens packages - 😞 Awful customer service - 😞 Verification process hangs - 😞 No market for Germany - 😞 Money takes too long to be available - 😞 Cannot send/write messages to sellers - 😞 Weak buyer protection - 😞 Unable to create account - 😞 Non-functional customer support - 😞 Catastrophic PayPal from Germany - 😞 Automatic filtering/translation issues - 😞 Photo analysis poor - 😞 Foreigner residence permit not acknowledged - 😞 Cannot see hearts on listings - 😞 Unable to message seller with address - 😞 App has bugs - 😞 App UI messed up - 😞 App crashes on startup - 😞 No English option - 😞 App is getting slower - 😞 App freezes and lags - 😞 Platform ignores copyright infringement - 😞 Poor app experience for international buyers - 😞 App needs updating - 😞 App crashes often **Commonly reported bugs** - Verification process hangs - Cannot send or write messages to sellers - Chat function doesn't work - App broke on iPhone 13 Mini - UI is all messed up - App crashes on startup - App freezes when scrolling - App is lagging - App crashes often - App doesn't work with latest iPhone updates - App doesn't open with iOS 14.8.1 - App doesn't open with iOS 8.4 - App needs update for iPhone 5 **Most requested features** - Update app for verification process - Allow users to decide on filtering/translation - Bring back heart count on listings - Sell multiple quantities in single auctions - More brands to choose from - Consider shipping costs for international sellers - Add English option - Fix bug where user has to restart when pressing back button ## Newest reviews (12 of 54) ### 3/5 — I can’t send or write messages to sellers *2025-11-07* I can’t send or write messages to sellers ### 3/5 — Good app, but buyer protection on the platform is weak *2025-11-07* The app works well, but buyer protection is very limited for private sales. I purchased an item listed as “defective” that was actually previously opened, missing components, and damaged in ways not shown in the seller’s photos. Despite submitting clear evidence, Tradera dismissed the case because the item was marked as defective. Users should be aware that undisclosed manipulation is not covered under Tradera’s protection. ### 4/5 — Purchases *2024-03-16* From USA. I am unable to message seller with my address for shipping. The only way is to put it in the review. It states I must verify at Tradera, but there is no link to do this and I am unable to find it on Tradera. com. This makes it very difficult. Thanks Jim ### 2/5 — App has bug *2023-12-16* Fix slow or never fixed, never! Emailed many times complained the problem, got same answers and never solved the problem ### 4/5 — Crashing on startup. *2023-10-01* Newest update broke the app on my iPhone 13 Mini iOS 15.0. Had to revert to the previous version, please fix! Edit 29/9: Still not launching, last working version 3.102. Edit 1/10: Update 3.113.1 finally fixed the startup crash for me! ### 1/5 — Crashing on startup. *2023-09-21* Newest update broke the app on my iPhone 13 Mini iOS 15.0. Had to revert to the previous version, please fix! Edit 21/9: Still not launching, last working version 3.102. ### 1/5 — Crashing on startup. *2023-09-19* Newest update broke the app on my iPhone 13 Mini iOS 15.0. Had to revert to the previous version, please fix! Edit 20/9: Still not launching, last working version 3.102. ### 1/5 — Crashing on startup. *2023-09-11* Newest update broke the app on my iPhone 13 Mini iOS 15.0. Had to revert to the previous version, please fix! Edit 12/9: Still not launching, last working version 3.102. ### 4/5 — Thank u so much from an Aussie abba fan *2023-09-10* Cheers Brett ### 1/5 — Crashing on startup. *2023-08-24* Newest update broke the app on my iPhone 13 Mini iOS 15.0. Had to revert to the previous version, please fix! Edit 24/8: Still not launching, last working version 3.102. ### 1/5 — Crashing on startup. *2023-07-10* Newest update broke the app on my iPhone 13 Mini iOS 15.0. Had to revert to the previous version, please fix! ### 3/5 — 14.8.1 crash *2023-05-26* App crashing on startup (iOS 14.8.1; iP SE) ## Most critical reviews (10 lowest-rated) ### 1/5 — Dreadful change to DHL loosing customers!! *2026-05-25* I have used Tradera happily for nearly a decade but for some reason they have decided to switch to DHL postage outside the EU. This makes purchasing now prohibitively expensive. Most of the time the shipping now costs more than the item purchased. DHL also routinely open, unpack and inspect all items so fragile things are at risk! They have opened every package I have received since the change. PostNord was reliable and reasonably priced, there was no problem it didn’t need fixing. I will purchase elsewhere from now on! I’m sure I’m not the only customer put off by this stupid change! If it was an option alongside regular post, that would be fine but it now seems it’s exclusive, which prices Tradera out of the market entirely. Even Auctionet who use FedEx are better because it’s cheaper and they don’t open your parcel!! ### 1/5 — Worst selling app *2026-04-26* Definitely do not sell with this. Customer service is awful. ### 1/5 — Fehlender markt für die EU *2026-01-22* Wir deutschen würden die app gerne verwenden aber es gibt einfach niemand der in deutschland Baden-württem Berg sich befindet und somit unbrauchbar ### 1/5 — Non-functional customer support *2025-07-08* Unable to create an account with no explanation why. No functioning customer support to resolve - they have a chat function but it doesn’t work (error on trying to load it on multiple different devices) and no other avenue of contacting them. First time in a long time I haven’t been able to simply register for an app/service. ### 1/5 — Frustrating *2024-11-11* Automatic filtering and translation prevents you from finding what you are looking for. Stop trying to think for us and allow the user to decide what they want!! Items arrive in email search but they are not shown when searching on the app. I want to buy stuff, stop making it difficult for me to find them, please! Photo analysis/ matching is very poor. ### 1/5 — Foreigner issue *2024-09-13* So if someone not from EU but they have legit residence permit, it’s not acknowledged; home country Passport is also not acknowledged although it’s listed in the list; if you have EU drivers license, that’s ok somehow . ### 1/5 — Can No Longer See How Many Hearts A Listing Has *2024-04-24* They removed the ability to be able to see how many people have hearted an object or listing. This makes it difficult to know just how much an item is recognized and relevant to others at the moment and for how long will remain on the app until it is sold. I think that's a dumb implementation. You want people to see how many others are interested in an item, don't you? That keeps people's interest in said item at an all time high - lesser for items without as many saves and more for items with higher numbers. People like to save things that are on high demand - even if they don't particularly want or need it normally. Bring back the numbers. **Developer response:** Hello! This is an intended change so only the seller can see how many times an object has been hearted. We have found that this will better help with sales in the long run. We appreciate your feedback though! Have a good day! Kind regards, Traderas Customer Service ### 1/5 — Broken app... *2023-10-12* Newest update broke the app on my iPhone 13 Mini iOS 15.0. Had to revert to the previous version, please fix! Edit 29/9: Still not launching, last working version 3.102. Edit 1/10: Update 3.113.1 finally fixed the startup crash for me! Edit 3/10: Update 3.113.2 now broke the app and UI is all messed up (no crash though). Edit: 7/10: 3.114 finally fixed the crashes and UI-issues. Edit: 8/10: New revision/hotfix for 3.114 broke the app UI again...this is getting annoying. EDIT 12/10: New version 3.115 works on first launch but exiting the app and relaunching it and it's still back to the broken UI/app. ### 1/5 — Broken app... *2023-10-08* Newest update broke the app on my iPhone 13 Mini iOS 15.0. Had to revert to the previous version, please fix! Edit 29/9: Still not launching, last working version 3.102. Edit 1/10: Update 3.113.1 finally fixed the startup crash for me! Edit 3/10: Update 3.113.2 now broke the app and UI is all messed up (no crash though). Edit: 7/10: 3.114 finally fixed the crashes and UI-issues. Edit: 8/10: New revision/hotfix for 3.114 broke the app UI again...this is getting annoying. ### 1/5 — Broken app... *2023-10-03* Newest update broke the app on my iPhone 13 Mini iOS 15.0. Had to revert to the previous version, please fix! Edit 29/9: Still not launching, last working version 3.102. Edit 1/10: Update 3.113.1 finally fixed the startup crash for me! Edit 3/10: Update 3.113.2 now broke the app and UI is all messed up (no crash though). ## Most praised reviews (10 highest-rated) ### 5/5 — Verification process update *2026-01-27* Please update app for the verification process to go through. It hangs on for a long time and not going through. Thank you. Sharon ### 5/5 — Dauert alles ewig *2026-01-15* Ich warte seit Wochen darauf daß mein Geld zur Verfügung steht. Das Paket ist schon beim Kunden angekommen. Als ich Tradera gefragt hab meinten die "in paar tagen" wird das freigegeben. Das dauert alles viel zu lang. ### 5/5 — Top *2024-11-20* Great Marketplace. Unfortunately pay by paypal from Germany is catastrophic ### 5/5 — Parts. *2024-06-10* Good page and hope to find more needed parts soon. ### 5/5 — Good to trade *2024-03-15* Good to buy and sell wide range of items ### 5/5 — Tradera *2024-01-26* Doing small business with people from Sweden beautifully and safely. Great. Greetings Steffen from Germany ### 5/5 — Excellent sales platform *2023-12-06* A great user interface, flexible language choice and good range of sales tools. Personally, I would like to sell multiple quantities in single auctions and different types under one auction. Otherwise very pleased with the product and service! ### 5/5 — Grafo Spritzpistole *2023-08-23* Es ist eine wunderschöne Airbrushpistole. Nagelneu, wie soeben hergestellt. ### 5/5 — Nice watches *2023-03-30* serious trader, watches just like description, and fast delivery ! thank you ### 5/5 — Yup *2023-03-06* Bra köpare 5/5 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*