# TraderSmith — user reviews > 11 indexed App Store user reviews of TraderSmith by William O'neil India PVT LTD. - Source: https://appshunter.io/ios/app/tradersmith/id1400622740/reviews - App overview in markdown: https://appshunter.io/ios/app/tradersmith/id1400622740.md ## Most critical reviews (10 lowest-rated) ### 1/5 — Weak and no refund *2024-01-03* The recommendations as have only a 50% success rate Evaluate very carefully before you purchase any of the paid plans, as even in today’s world, they don’t have an option to refund your hard earned money **Developer response:** Dear Pushkar, we understand your concern. Considering nature of this business, it'll be difficult to make sure anyone gets 100% accuracy. Our aim is to get 60%+ of hit rate and then we try to manage a 3-to-1 profit-to-loss ratio, a sound portfolio management rule for success. In case of any other queries, please write to us at support@swingtraderindia.com. ### 1/5 — App doesn’t open *2021-04-08* I hope you’ll refund my annual subscription. What a waste of money. Feel cheated. **Developer response:** Hello, our sincere apologies for the inconvenience. We request you to please share the details of any issue you are facing at support@swingtraderindia.com. It will help us in assisting you better. Thanks! ### 1/5 — App crashes on load *2021-04-07* Immediately on app launch, the all crashes. What’s the point of this app with no development ? **Developer response:** Dear Phsfboys Greetings from SWINGTrader India Team! Thank you for feedback. We are sorry to hear about the experience you have had with our product. Please be assured of our best efforts to address your concerns. We beg to submit that we couldn't detect any specific loading issues during our internal performance testing schedules. We'd be delighted if you could share little more specific info regarding the issue you are facing - is the loading icon appearing while launching the app OR while a specific page loads OR always. Also, it would help us to know your device details to try to replicate the same in our test environment. We would also like to suggest if you could try a reinstall of the application and a restart of your phone as in sometimes that resolves certain issues. It would be great if you could let us know a convenient time when we can talk to you at your registered mobile number so as to help us assist you better. We'd truly appreciate if you could let us know more specific feedback on what we could improve to help us meet your expectations. This would really assist in initiating adequate corrective action from our side. While we are at it, please stay tuned at our website at www.swingtraderindia.com and subscribe to its web notifications. Please be assured that ours is an elegantly responsive website which gives you a feel as close to a native app as it can get. Please feel free to reach us at +91 8067453822/27/28 or email us at support@swingtraderindia.com. We would also like to clarify that we are part of William O'Neil +CO in the USA and have been having our operations in India since 2013 as William O'Neil India. MarketSmith India and SWINGTrader India, launched by William O'Neil India, are specifically designed for retail investors in India by handpicking some of the best features available in MarketSmith US, IBD Leaderboard, IBD SWINGTrader etc. As part of our educational initiatives, we conduct CAN SLIM seminars modeled on the IBD investing workshops along with biweekly webinars. MarketSmith India app also has an elaborate Investing University to bring users to speed on CAN SLIM. We wholeheartedly commit our globally renowned support efforts to address your concerns at the earliest Wishing you the best! Team SWINGTrader India www.swingtraderindia.com ### 1/5 — Not worth paying *2021-03-29* The trades suggested are based on random calculations. A college graduate can suggest better trades than this. Definitely not worth my money. Even they themselves show win rate is less than loosing rate. **Developer response:** Dear Raj, we understand your concern. Considering nature of this business, it'll be difficult to make sure anyone gets 100% accuracy. Our aim is to get 60%+ of hit rate and then we try to manage a 3-to-1 profit-to-loss ratio, a sound portfolio management rule for success. In case of any other queries, please write to us at support@swingtraderindia.com. ### 1/5 — No option to cancel the auto renewal .. this is weirded and looks like trap *2021-03-15* No option to cancel the auto renewal .. this is weirded and looks like trap **Developer response:** Dear User, we are not on autorenewal. Once your subscription period ends, you will have to renew your subscription. ### 1/5 — Crashes on launch *2020-12-10* On both iPad and iPhone with latest os and latest app **Developer response:** Dear User, we are extremely sorry for the inconvenience. Can you please write to us at support@swingtradingindia.com if you are still facing any issues and we will get back to you ASAP? ### 2/5 — Super slow *2023-05-10* Super slow.. it takes ages to refresh any data and i am not even able to connect to my trading app zerodha **Developer response:** Dear Sir, we are extremely sorry to hear about your experience. Kindly reinstall the app and check and still if issue persists, share us the error screenshot and device details at support@tradersmith.in so that we can resolve it asap. ### 4/5 — App Crashing *2020-12-09* First of all when you open the app no data is being shown. You need to refresh it 10 times in order to see the data. And now the app has started crashing. It crashes as soon you open. I tried uninstalling and installing but nothing works. Please fix it ASAP **Developer response:** Dear User, we are extremely sorry for the inconvenience. Can you please write to us at support@swingtradingindia.com if you are still facing any issues and we will get back to you ASAP? ### 5/5 — Great app for traders *2024-05-02* Best platform for investing for short term trading **Developer response:** Dear Likitha, Thank you for taking out time to rate us and giving 5 star rating and valuable feedback. Hope you continue to enjoy using our app. If you have any feedback or suggestions, please write to us at support@tradersmithindia.in . We would love to hear from you! ### 5/5 — Good n nice app *2021-07-13* App is good, still there are many improvement areas **Developer response:** Hello Sir / Madam, we request you to please share the details of any issue you are facing at support@swingtraderindia.com. It will help us in assisting you better. Thanks! ## Most praised reviews (1 highest-rated) ### 5/5 — Great for traders *2020-05-28* Great calls for short term trading and they take market condition into consideration so users don’t take unnecessary risks **Developer response:** Dear user, We are glad you like our app for short term trading. Happy trading! If you'd like to suggest a feature or an improvement to the app, please write in to us at support@swingtraderindia.com. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*