# Traditional Bank Mobile — user reviews > 41 indexed App Store user reviews of Traditional Bank Mobile by Traditional Bank, Inc., rated 4.84/5 from 3,027 ratings. - Source: https://appshunter.io/ios/app/traditional-bank-mobile/id459532199/reviews - App overview in markdown: https://appshunter.io/ios/app/traditional-bank-mobile/id459532199.md - Rating breakdown: 5★ 2,725 · 4★ 193 · 3★ 59 · 2★ 14 · 1★ 34 ## What do users think of Traditional Bank Mobile? Overall sentiment: positive **Pros** - 👍 Great customer service - 👍 User-friendly and designed for quick banking - 👍 Very kind, understanding and helpful - 👍 Awesome bank, no one in competition - 👍 Courteous and helpful staff - 👍 Pleasant and willing to help - 👍 Great app and service - 👍 Friendly and helpful employees - 👍 Excellent guidance, user friendly - 👍 Personal attention and accommodating **Cons** - 🐛 Login issues and app crashes - 🐛 Fingerprint login not working - 🐛 Mobile deposit glitchy - 🐛 Purchases not syncing properly - 🐛 App crashes a lot and forgets password **Commonly reported bugs** - Login issues - Fingerprint login not working - Mobile deposit problems - Sync issues with purchases - App crashes and forgets password **Most requested features** - Ability to categorize purchases and deposits - Balance bank book ## Newest reviews (12 of 41) ### 4/5 — Awesome *2024-08-06, version 7.48.1.12409* “Been banking with these guys for over 20 years they are the best. no one is in competition with what they have done for me..” ### 3/5 — House payment *2024-06-02, version 7.48.1.12409* I don’t understand why I have to log on to website to make my house payment and can’t do it thru the app. ### 5/5 — 5 stars *2020-05-20, version 4.4.13.746* Traditional Bank is an amazing bank. Very helpful and always friendly. The banks are always kept clean. Definitely recommend Traditional Bank. ### 5/5 — For Mobile Deposit Only *2020-03-31, version 4.4.13.746* Excellent guidance, user friendly. ### 2/5 — Mobile Deposit glitchy *2020-02-27, version 4.4.13.746* There have been multiple times now that I have been unable to mobile deposit a check even using good lighting and a dark background. I live no where near a branch anymore, so mobile banking is my only option. After so many times of not being able to deposit my checks, I am going to be closing my account. ### 5/5 — Personal attention *2019-05-06, version 4.4.12.463* After so many years with the big banks I’ve switched and never been happier with my decision, nicest most accommodating group of employees anywhere. ### 5/5 — Love Traditional! *2019-05-03, version 4.4.12.463* The app, like the bank and its wonderful employees, are great! Very helpful and convenient. ### 3/5 — App *2019-02-21, version 4.4.4* The app crashes a lot and if your using touch finger password it forgets your password a lot and you have to reset it ### 3/5 — Categories *2019-02-21, version 4.4.4* I wish there was some way the Mobil app allowed you to categorize your purchases and deposits like on the website ### 5/5 — Great ! Do anything here *2019-02-19, version 4.4.4* Everyone is very virtuous friendly online banking great just wish I could balance bank book ### 5/5 — Great app! *2018-08-07, version 4.2.31* Mobile deposits actually work! Easy to use. Great! ### 5/5 — Lani 101 *2018-07-01, version 4.2.31* This is awesome apps., makes my life easier. ## Most critical reviews (10 lowest-rated) ### 1/5 — Login *2021-11-24, version 7.9.2.5040* I can’t login. It says try again and it keeps saying it. Tried taking it off and reloading but the same. This has been going on for days now. Please fix. ### 1/5 — Horrible experience with bank/app *2020-11-15, version 4.6.5.1103* I’ve made purchases and it takes forever for them to come out, doesn’t take money out immediately so you think you got more than you do, not accurate most of time. Would not recommend. ### 1/5 — A 1 star review is being generous *2020-03-12, version 4.4.13.746* The accessibility of the app is next to horrendous. Fingerprint ID unlock constantly stops working, you get locked out of your account If you can’t get your password right in 3 guesses, and customer service is poor ### 1/5 — Signs in, signs out *2019-04-07, version 4.4.12.463* Every time i sign in my account shows up for about a Second then disappears. Signed me back out. ### 1/5 — Mobile Banking Updates Are Slow *2019-03-23, version 4.4.12.463* The balance and purchases are never on the same track. Purchases show up about 2 to 3 days late but the amount has been subtracted from my total amount. Please help to sync up purchases and the available amount to reduce confusion. I am on the verge of switching banks due to this issue... ### 1/5 — Wont let me sign in *2018-09-07, version 4.2.31* Won’t let me sign in to the app ### 1/5 — Needs update! *2017-11-24, version 4.0.8.1173* The app will not open with current iOS! ### 1/5 — Slow *2017-08-31, version 4.0.8.1173* Won't let me check activity buggy ### 2/5 — Fingerprint log in does not work *2021-08-25, version 7.6.1.3716* Fix the fingerprint login and I’ll rate the app higher. Until then, it’s a 2 at best. ### 2/5 — Crashes *2020-03-24, version 4.4.13.746* In the current situation with lobbies being closed, it’s crucial to have a reliable banking app. I have been unable to sign on for three days. Each time I attempt to login, the app crashes. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Customer Service *2024-11-09, version 7.48.1.12409* Thanks to Traditional Bank for great customer service and always trying to meet every need with care. ### 5/5 — Account holder *2024-10-27, version 7.48.1.12409* User friendly and designed for quick banking. ### 5/5 — Traditional Bank *2024-08-10, version 7.48.1.12409* Very kind, understanding and helpful! Would recommend to anyone!!! Fast service, and dependable! I love my bank!! ### 5/5 — Over paying on fees *2023-08-04, version 7.32.1.10733* It’s crazy that I get charged a service fee for moving my own money around in my account…. Customers please pay attention to all the different frees assessed by the friends at your bank ### 5/5 — Great Bank *2023-04-13, version 7.20.2.9811* Thank you Traditional Bank for being so courteous and helpful in helping me with issues that I have had, such a wonderful staff ### 5/5 — Rhoda Guy *2023-04-06, version 7.20.2.9811* I love doing business with Traditional Bank. Everyone is so pleasant and always willing to help with whatever you need. ### 5/5 — Great bank great app *2023-03-03, version 7.20.2.9811* Been a customer for several years…very satisfied ### 5/5 — Beautiful and nicest people welcome you with your name *2022-09-05, version 7.17.2.8782* I been a customer at this bank (Lansdown branch)for 15 years and they always welcome me with respect I would give 10 stars ### 5/5 — Great service *2022-07-22, version 7.14.2.7673* Great service and so easy ### 5/5 — Traditional bank *2021-02-19, version 4.6.5.2411* My favorite place to bank. Hometown banking is what I like and the employees are always very friendly and helpful with a smile. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*