# Trail Hits Hub: Work Orders — Bike, Ski, & Snowboard Rentals

> Bike, Ski, & Snowboard Rentals (iPhone/iPad app by Trail Hits LLC.)

- Source: https://appshunter.io/ios/app/trail-hits-hub-work-orders/id6760171891 (this page in markdown: same URL + `.md`)
- Developer: [Trail Hits LLC](https://appshunter.io/developer/1879870403)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 18.0 · 74 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, Japanese, Korean, Norwegian Bokmål, Polish, Brazilian Portuguese and 1 more
- Released: 2026-06-02
- Data updated: 2026-10-24

## What is Trail Hits Hub?

Keep customers, gear, inspection findings and estimates with the right job. Trail Hits Hub is for bike shops, ski and snowboard shops, and teams that service all three.

See the work ahead
Use the work-order List or Board to follow jobs through your shop's workflow. See the customer, equipment, due date and draft estimate amount on the ticket.

Show what needs attention
Record findings on dedicated bike, ski and snowboard inspection diagrams. Focus a bike inspection on areas such as the drivetrain and wheels, or look more closely at suspension components. Keep conditions and notes with the equipment and work order.

Build the service plan
Choose labor and parts from the shop catalog for inspection findings. Review the selections and build the estimate around the work your team recommends. The tech stays in control of what belongs on the job.

Keep the team with the job
Use the internal Team Thread for work-order comments and discussions. Mention a teammate and see unread activity. These conversations stay within your shop team, separate from customer messages.

Follow the checklist
Work through a checklist from a template your shop has applied to the job. Track progress, add notes and photos, flag a problem and review the checklist history.

Find the conversation and the guidance
Search supported shop messages to return to the conversation you need. Open Help and user guide in the app for instructions on using Hub.

Keep the shop in view
Manage work orders, customers and scheduling alongside bike, ski and snowboard rental and fleet tools. Keep service work organized as your shop moves between bike season and snow season. Feature access depends on your shop's enabled modules and your role.

Website: https://www.trailhits.com/bike-shops
Privacy Policy: https://trailhits.com/privacy
Terms of Use: https://trailhits.com/terms

## Is Trail Hits Hub safe?

Not enough ratings yet to assess Trail Hits Hub.

## Is Trail Hits Hub legit?

Trail Hits Hub: Work Orders has limited verification signals. The AppsHunter Legitimacy Score for Trail Hits Hub is 58 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 5 releases)

### 1.0.5 — 2026-10-15

Keep more of the service conversation and work plan with the job.

- Record bike, ski and snowboard findings with dedicated inspection diagrams, including closer views of bike suspension components.
- See draft estimate amounts on work-order cards.
- Discuss a work order in the internal Team Thread, with teammate mentions and unread indicators.
- Follow shop-applied template checklists with progress, notes, photos, problem flags and history.
- Find conversations with shared message search.
- Open Help and user guide directly in Hub.

Available workflows follow your shop's enabled modules and your role.

### 1.0.3 — 2026-09-10

RENTALS
Hub now runs your rental business. Build listings from your fleet, set your own durations and rate plans, price multi-day rentals in tiers, add required and optional extras, take a deposit as a card hold at pickup, and publish a booking page customers can pay on. Waivers are signed per rider on a multi-bike order and the signature evidence stays on the booking. A turnaround buffer blocks the calendar around a return, so a bike is never promised while it is still on the rack. In the app, Rentals is its own destination: check a bike out at the counter, hand the iPad over as a kiosk, or text the customer a booking link. Rider fit shows on the booking, so the right size goes out the door.

THE WORK ORDER BOARD, ON IOS
The board is in the app now. Lanes size to the screen instead of running past the fold, empty columns collapse to rails, the date controls stay put, landscape works on a phone, and the board keeps its date when you come back from a work order. On the web, drag a work order between status columns, pick the board layout your shop reads best, and treat overdue as a lens on the calendar instead of a separate pile.

SCAN PARTS INTO AN ESTIMATE
Scan a part barcode and it goes straight on the estimate. Quick add works the same on web and iOS, the scanner stays open for the next part, an exact match adds itself, and a long parts list no longer fails the whole scan. Your shop parts catalog now sits in the estimate builder next to labor, so nobody hunts SKUs in the POS.

CHECK-IN
Check-in mints the bike with a catalog picker, so a bike that is not in the system yet arrives with real specs instead of a blank record. The due date you picked reads back as text, and you can set it before check-in.

YOUR SHOP ONLINE
Hub builds your shop a website, structured so search engines and AI assistants can actually read your services. It carries a service menu with pricing and a request-service form, plus a booking widget you can drop into the site you already have.

TELL US HOW YOU WORK
Record, upload or type how your shop actually runs. Hub transcribes it and turns it into a tracked list of requests you can follow.

LIGHTSPEED
Due-date edits made in Hub now push to Lightspeed instead of reverting. Multi-location accounts resolve to the right shop, and Hub declines rather than guessing when it cannot tell which outlet a work order belongs to. Push failures are reported instead of silently swallowed.

FIXED
Fleet no longer wedges on a spinner or reports a cancelled error on a fresh open, and a failed rentals load no longer claims you have no bookings. Fleet bike detail opens. The pending bookings badge is no longer clipped by the toolbar. Renter emails use your shop name and the right timezone. A serialized part that does not match no longer duplicates a customer's bike or links it across shops. Sending a text or an email from the app actually sends.

### 1.0.2 — 2026-08-04

Onboarding has never been easier.   After downloading the app you get right into onboarding your shop.  We updated this flow to be as easy as possible. 
Fixed a few bugs and improved loading speed when shops have 10k+ work orders in the last three years.

### 1.0.1 — 2026-06-24

Lots of bug fixes and feature work since our first release.  Excited about this one. 
SELF SERVE ONBOARDING
-Added tutorial for new users to self onboard shops as well as technicians to run through two Demo users.
-Set your shop up in Hub web.  Settings in Hub Web feed the iOS app.

WORK ORDERS
-One tap work order creation in Lightspeet
-View component health of your customer.  
-Complete work order tasks in app that write back to Lightspeed

TRAIL HITS SCRIBE INSPECTION
-Added pause and resume options so users can pause mid dictation if need to help customer.  Resume then process. 
-Prior you had to wait for dictation to complete before you could fine tune the inspections items.  Now results start processing within a few seconds. 
-If you know your labor SKU's just mention them and TH Scribe will hear them and be ready to add to your estimate.
-Other Ai optimizations and bug fixes.  TH Scribe is pretty sweet.  Looking forward to everyone trying it out. 

SERVICE ESTIMATES
-Send estimates to customers via sms, email, or in-app
-Messaging: Have conversations with your customers on the estimate in app or through email
-Customers can approve all, approve some, or approve any in app and email
-Estimate labor items now show what inspection findings caused the labor item
-Two way sync with Lightspeed R-Series: Add labor or parts in TH Hub or LS and sync your estimates.

SCHEDULING
-Simple tap to schedule employees for the day
-Each employee logs into Hub and can see the work orders of the day.  Drag and drop what each will be working on for the day.
-Scheduling preferences for admin/setup time, mechanic daily work capacity, allocation warning when over scheduling work based on capacity, post approval buffer for days.

### 1.0 — 2026-06-02

No release notes.

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## More apps by Trail Hits LLC

- [Trail Hits: Quiver Maintenance](https://appshunter.io/ios/app/trail-hits-quiver-maintenance/id6759624515)

All apps by Trail Hits LLC: https://appshunter.io/developer/1879870403

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-24.*
