# TrailCam Go — user reviews > 481 indexed App Store user reviews of TrailCam Go by JICHEN TECHNOLOGY CO,LTD, rated 3.90/5 from 2,355 ratings. - Source: https://appshunter.io/ios/app/trailcam-go/id1641673759/reviews - App overview in markdown: https://appshunter.io/ios/app/trailcam-go/id1641673759.md - Rating breakdown: 5★ 1,389 · 4★ 281 · 3★ 157 · 2★ 100 · 1★ 428 ## What do users think of TrailCam Go? Overall sentiment: mixed **Pros** - 🚀 Great camera and app - 👍 Easy to set up and use - 🔋 Excellent battery life - 📷 Crisp, clear photos and videos **Cons** - 🐛 Frequent disconnections and connection issues - 🔍 Difficulty finding and accessing photos/videos - 📱 App not very user-friendly or intuitive - 🔌 Struggles to connect to home Wi-Fi **Commonly reported bugs** - App crashes when deleting media - Landscape mode not working after updates - Camera not detecting motion consistently **Most requested features** - Ability to connect to home Wi-Fi network - Option to auto-upload footage to cloud storage - Faster and more reliable connectivity - Improved app navigation and usability ## Newest reviews (13 of 481) ### 3/5 — The Ticker Tape spoils this app *2026-08-22* Before the ticker tape scrolling thing arrived recently, I would have given this 5 stars. But now when I view in landscape mode the ticker tape blocks the bottom of the screen where most of the action is. Please make it go away or a setting to switch it off. I now have 4 of these cameras out in the field now all the playbacks are spoiled by that ticker tape view. Get rid of it please or put it at the top in the sky. ### 4/5 — Annoying Go Go Go bounces on all pictures *2026-08-19* The trail cam has started to show the word “Go” bouncing up and down three times in every photo. I set my camera in a place where I get literally hundreds of pictures. This is the most ANNOYING and non-sensical thing I have ever seen. If they do to stop it I am going to petition for a refund. I want to see my pictures. I do NOT want to see the word GO bouncing up and down over and over again. ### 3/5 — Local *2026-08-18, version 2.11.11* Won’t use WiFi. Have to be next to camera. I needed something I could control from wherever ### 3/5 — Could be great, but isn’t. *2026-08-05, version 2.11.8* The intended functionality is great. Fairly easy to understand, and the level of control over the camera is excellent. However, the connection to the phone is extremely unstable. The connection fails to start about two times out of three attempts. Once it is connected, the connection fails, sometimes after a few seconds. In summary, if it worked as designed it would be great, but it is too unreliable. Very frustrating, unfortunately. ### 3/5 — Connection *2026-08-04, version 2.11.8* Found very poor even when next to camera ### 2/5 — Awkward *2026-08-03, version 2.11.8* The app is not intuitive and the instructions are incomplete. They don’t clearly explain operation of the camera. ### 4/5 — TC Go *2026-08-02, version 2.11.8* Easy installation good quality pics and video! ### 1/5 — Can’t connect *2026-07-29, version 2.11.6* Battery 100% no connect ### 3/5 — Poor connectivity *2026-07-28, version 2.11.6* It’s really difficult to get this app to connect to the camera, and stay connected. On numerous occasions it’s offered me the choice to Disconnect (OK/Cancel). Cancel just brings the same dialogue up again. So what it’s really saying is, “I’m disconnecting you and there’s nothing you can do”. ### 4/5 — Pretty good *2026-07-26, version 2.11.6* It works great, but the only downside is that you have to be close to the camera but we should’ve looked into it more. But overall it worked great ### 3/5 — Ok but needs zoning *2026-07-26, version 2.11.6* Overall good but really Misses the ability to set up detection / ignore zones, so to ignore movement such as foliage in the wind or areas you want to ignore. Blink can do it, can’t be hard to achieve. ### 3/5 — Disappointed *2026-07-23, version 2.11.6* Started working great several recent updates have removed functionality that made it a great product ### 2/5 — Broke with fix again *2026-07-20, version 2.11.6* Heads up these last couple updates broke everything again. First, it stopped recording all together around 5-7 days ago. Now, I can’t access the app at all. iOS ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not take videos or pictures consistently *2026-08-25, version 2.11.11* I am very disappointed in this camera. I have other trail cameras & this one is not sensitive to motion & has very little pics & videos ### 1/5 — Won't connect to ANY Device *2026-08-25, version 2.11.11* Hit the 1 year mark & Suddenly dropped from phone - it will NO longer connect to phone OR Tablet!!! I Spent 2 days and several hours with your live chat doing EVERYTHING from hard restart phone, internet & camera to deleting & re-downloading and it STILL will not work. I pulled the memory card to see if it's at least recording and it's NOT!!! They say not an app issue then it is an app issue so 🤷🏼‍♀️ ### 1/5 — Poor app *2026-08-18* App (and the camera that required it) poor. Load time slow, despite being next to the camera. No ability to scroll within clips, doing so directs you to a different screen and drops the camera connection, then it’s hideously slow to reconnect again. Overall very poor quality app in my experience, now deleting and returning the cameras to find some better ones instead. ### 1/5 — Does not work with iPhones anymore *2026-08-15, version 2.11.8* Used to work with my iPhone when I bought the cameras last year but recent updates to iOS has done something so my iPhone can’t connect to the cameras anymore. ### 1/5 — Terrible *2026-08-12, version 2.11.8* The upgrade not working! The online costumer service is terrible they don’t help they ask a question and leave for 20 mins. The directions to upgrade are terrible as well because they don’t work. Very bad experience ### 1/5 — Screw logins *2026-08-07, version 2.11.8* This used to be a great app. Now you can’t use it without some stupid login. Now the cams I bought before that only use this app are useless to me. Screw this app. ### 1/5 — Terrible product *2026-08-05, version 2.11.8* Don’t waste your money on this product ### 1/5 — Would not recommend *2026-08-04, version 2.11.8* Nothing but connection issues. The app worked on day one. After that I am unable to connect to the camera no matter what I do. I removed the app and restored it. Now on the rescan for new device, it recognizes the camera but will not connect. In addition, it is not really WiFi it is a hotspot.i would not recommend this product at all. ### 1/5 — Crashes and Won’t Recod *2026-08-02, version 2.11.8* Been trying to get this camera to function. The App is AWFUL and non responsive. I give up! ### 1/5 — Latest update terrible *2026-07-31, version 2.11.8* With the last update, I cannot go live with it and it has no sound when it finally goes live. Please fix. ## Most praised reviews (10 highest-rated) ### 5/5 — Charged for 4 plans *2026-08-21, version 2.11.11* Great app ### 5/5 — Perfect match for my needs *2026-08-20* I’m using this app/camera to monitor activity at a remote location. It’s working great. The latest update to track live view time is very helpful. The scrolling frames in the latest update doesn’t help, actually it’s annoying when I turn phone landscape to better see my video. It would be great to have an on/off option from the app to suspend recording like when we are mowing. For now I just change the active time to be later in the day and change it back when we finish mowing. I’m very happy with the app giving me a view of my property and notifying me when there is action. ### 5/5 — Foxes, Hedgehogs and Mice *2026-08-13, version 2.11.8* I purchased my tail cam from Amazon to see what wildlife is using our garden. Very surprised to see a fox visiting every night eating scraps and fox dry food. Also two hedgehogs on with a white patch on left thigh, the other without. There also a pair of field mice clearing up the bird food. Very pleased with the quality of the pictures. Would recommend for any one to see what visitors they get. ### 5/5 — Nice camera *2026-08-12, version 2.11.8* Camera works like it should day and night easy to access hooked up no problem recommend ### 5/5 — Super refined tool to manage video captures. *2026-08-08, version 2.11.8* This app is almost has no new functions to add, it has everything to manage captured video content. Stable, almost never had issues. Intuitive, responsive, easy to understand. ### 5/5 — Excellent *2026-08-08, version 2.11.8* App works very well. I couldn’t be happier with its ease of operation. Highly recommend. ### 5/5 — Very good and useful *2026-07-26* I am a someone who has received a trail camera for my birthday and the app which I had to connect to was very easy and quick which is very nice for someone who is not that patient so I highly recommend getting a trail cam which connects to this app😃👍👍 ### 5/5 — Review *2026-07-20, version 2.11.6* This is a great app. I’m able to share the images with my hunting partners. A fantastic feature. Still some icons on the app that I can’t figure out and there is no documentation to explain them. ### 5/5 — Very good *2026-07-20, version 2.11.6* Good display, no issues with the app. Everything easy to find. ### 5/5 — Foxes, Hedgehogs and Mice *2026-07-17, version 2.11.6* I purchased my tail cam from Amazon to see what wildlife is using our garden. Very surprised to see a fox visiting every night eating scraps and fox dry food. Also two hedgehogs on with a white patch on left thigh, the other without. There also a pair of field mice clearing up the bird food. Very pleased with the quality of the pictures. Would recommend for any one to see what visitors they get. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*