# Trailhead GO — user reviews

> 226 indexed App Store user reviews of Trailhead GO by salesforce.com, rated 4.90/5 from 8,787 ratings.

- Source: https://appshunter.io/ios/app/trailhead-go/id1478801670/reviews
- App overview in markdown: https://appshunter.io/ios/app/trailhead-go/id1478801670.md
- Rating breakdown: 5★ 8,229 · 4★ 477 · 3★ 60 · 2★ 7 · 1★ 14

## What do users think of Trailhead GO?

Overall sentiment: positive

**Pros**

- 🚀 Learning on the go
- 👍 Easy to use
- 💡 Fun and engaging way to learn
- 🚀 Convenient for busy professionals
- 👍 Helpful for career development
- 🚀 Accessible anytime, anywhere

**Cons**

- 🐛 Login issues
- 🐛 Crashes and freezes
- 🔋 Offline mode needed
- 🔍 Difficulty finding completed modules

**Commonly reported bugs**

- Inability to delete account
- Posting to community causes app to crash
- Multiple choice answers accidentally changed during quiz submission

**Most requested features**

- Text-to-speech option
- Ability to share achievements on LinkedIn
- Offline access to modules
- Better organization of completed/in-progress content
- Filter for mobile-friendly modules

## Newest reviews (14 of 226)

### 2/5 — Bad user experience

*2026-01-11*

Seems the app does not show favorites - and if it does, it is far from user friendly. As this tool should be marketing for a professional solution, this is really bad

### 4/5 — Legendas não estão visíveis em celular

*2025-01-02*

Alguns vídeos as legendas não estão aparecendo no celular acharia importante verificaram este problema no demais o conteúdo é de excelente qualidade

### 3/5 — ブラウザじゃないと動かないモジュールも多い

*2024-08-07*

スマホで問題文、パソコンで本文を読むと回答しやすい。 プロファイルのページで友達登録できればいいな。

### 3/5 — Just ok

*2024-05-16, version 4.1.0*

I found this source to be quiet disorganized, when preparing for a certification exam the information is all over your screen and most of it isn’t even related to the topic… most modules lacking a direct information and links, in my option there is a lot of work needs to be done to overcome this chaos of information

### 5/5 — Developing

*2024-01-01, version 3.7.2*

What are the best apps they came up with

### 5/5 — A beginner

*2023-12-28*

As a new member and changing my career path completely I am very excited to use this platform to gain knowledge, experience and practice. The app is made very neat, easy to navigate, step by step which makes it easier for beginners like me and fun!

### 4/5 — Good app but auth was a pain

*2023-12-16, version 3.7.2*

Login too long and manual. Wish it had faceid and OTPs and it’s annoying that it opens a browser within the app for auth

### 5/5 — Fun and engaging

*2023-12-15, version 3.7.2*

It’s very fun and engaging

### 4/5 — ii

*2023-11-06*

ii

### 5/5 — So convenient!

*2023-10-18, version 3.7.0*

Makes it easy to study on the go.

### 5/5 — great way to learn salesforce

*2023-09-12, version 3.7.0*

Cool app

### 5/5 — Just signed up… already fully engaged.

*2023-09-06, version 3.7.0*

This is already such a fantastic way to stimulate and motivate in pursuit to educate for a better future. Looking forward to getting my official certification.

### 5/5 — Ottima idea

*2023-05-17*

Interessante imparare facilmente qualcosa su Sales Forces divertendosi

### 5/5 — Good app so far

*2023-04-20, version 3.6.0*

Excellent app to learn for learning and getting started with sales force training

## Most critical reviews (10 lowest-rated)

### 1/5 — UX is really poor

*2026-03-28, version 4.7.1*

All I wanted to do was training now and then, but the app logout way too frequently. I have to turn on my working laptop to login because of the authentication required my work email. But if I have access to the laptop, why would I use the app not the site on laptop.

### 1/5 — Unintuitive Garbage on ipad

*2025-12-08, version 4.6.0*

If I could give negative stars, I would give a -100 for how utterly useless and unintuitive this app is on ipad.

### 1/5 — Inoperável para IPad

*2025-11-07*

Depois de inúmeras tentativas, estou desistindo. Simplesmente fica travado na tela inicial e não acontece nada independente de onde tocar ou clicar.

### 1/5 — Login every day

*2023-09-08, version 3.7.0*

I’m disconnected from it every day and have to go through the long login flow. Sometimes you only have 15-20m to study and you spend all this time trying to get in…

### 1/5 — ログインできない

*2023-07-27*

ログインできません。
メール認証ボタンを押してもメールが届かず先に進めません。
欠陥品です。

### 1/5 — Useless App

*2023-04-13, version 3.6.0*

You are unable to do training tasks on iPad and iPhone so this app is useless.

### 1/5 — Not able to login . It’s not showing any login window

*2022-11-27, version 3.4.1*

I can’t login there is no login window.

### 1/5 — IMPOSSIBLE TO DELETE ACCOUNT

*2022-01-13, version 3.2.0*

Do not download. Utterly impossible to delete account. No delete button, have to submit a case and wait for them to get back to you. Steer clear

### 1/5 — Completely useless

*2020-12-26*

...app forces you to open browser and directs you to webpage where all instructions are identically given. Then you have to login to your Salesforce playground (in separate browser window) and perform tasks, then switch back to first browser window to collect points. App is doing nothing and is not useful for anything, obviously...

...instructions in trails are wrong: eg. Create new Lead and Convert Lead. These buttons/ choices are not available in exercise environment.

... Feedback function within app does not work. It is impossible to send the feedback, because send button is not active.

**Developer response:** I'm sorry to see you are having a not ideal experience.

Yes, currently hands on challenges are only available via browsers. But that may change ;-)

When you see dated or inaccurate content in a Unit, you can go to "More" menu, View Unit Details and then use the *“Question, feedback, or help” *link on the bottom of the screen, and submit a case to the content team for review.

If you are sending Feedback from the app it should launch your default email program. If that isn't working, just shoot us an email: trailheadmobile@salesforce.com.  

~Chelsey

### 1/5 — Crap. If I wanted to read walls of text I’d go get a textbook. SHOW me don’t TELL me.

*2020-07-22, version 1.3.0*

Who has time to read 4000 words when you just want to know how to use X?

## Most praised reviews (10 highest-rated)

### 5/5 — It’s been a ride

*2026-03-09, version 4.7.1*

It’s been a honor serving the trailhead community. Nothing but love moving forward.

### 5/5 — RIP

*2026-03-03, version 4.7.1*

Pouring one out for my homies.

### 5/5 — Great work!

*2025-05-06, version 4.3.0*

Thank you to the entire team for a fantastic effort behind Trailhead Go. I really appreciate how the platform offers a mix of audio, video, written content—it makes the learning flexible and engaging. To enhance clarity further, I suggest including architectural flow charts of the whole topics and highlight the area what is focusing on the current topic. This would make it more easier to visualise and understand by tracking the roadmap.

### 5/5 — Bite size learning

*2025-04-16, version 4.3.0*

Information fed to learner in small bite sized portions.

### 5/5 — Convenient Learning

*2024-11-27*

This app is great for enhancing knowledge and perspective. Love the quirky examples; add the fun while learning. So far hasn’t hanged or tricked and I am using it really on the ‘go’

### 5/5 — Trailhead on the Go is an amazing learning tool

*2024-11-14, version 4.1.0*

I been using Trailhead for 3 years on multiple devices and I certainly do enjoy being able to complete badges and earn more knowledge of Salesforce Ecosystem on my phone.
I recommend it regardless if you are interested in becoming a Salesforce Admin or if you are only looking into modules to learn more in regards of how to use a CRM.

### 5/5 — Learn and work

*2024-10-18, version 4.1.0*

Can learn more knowledge here and know more about your skills

### 5/5 — 隙間時間に良い

*2024-09-06*

フラッシュカードで単語の復習ができるのが良い。
全体的にコンパクトにまとまっており、隙間時間の活用に良いアプリだと感じました。

### 5/5 — Great AI Power!!!!

*2024-04-01*

AÍ for future is NOEW!!!!!!!

### 5/5 — Amazing

*2024-01-29, version 3.7.2*

I’ve only done the 2 starter trails and just completed my 3rd one now. Absolutely amazing! It’s so easy to use, very stream lined, explained precisely but easy, and the ability to earn different ranks makes me want to learn more to earn those higher rank!
Definitely will be a frequent user/learner!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
