# Trail’s End — user reviews

> 112 indexed App Store user reviews of Trail’s End by Weaver Fundraising, LLC, rated 3.50/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/trails-end/id1421483087/reviews
- App overview in markdown: https://appshunter.io/ios/app/trails-end/id1421483087.md
- Rating breakdown: 5★ 20 · 4★ 5 · 3★ 7 · 2★ 5 · 1★ 9

## What do users think of Trail’s End?

Overall sentiment: mixed

**Pros**

- 💳 Free credit card processing capability
- 📊 Real-time sales tracking and inventory management
- 👍 User-friendly interface (when working properly)
- 📱 Multiple payment methods (cash, card, text-to-pay)
- 🎯 Goal setting and progress visualization
- ⏱️ Faster order entry compared to paper forms
- 🔄 Responsive customer support team
- 🛒 Convenient storefront shift signup feature
- 📈 Increased sales through digital payment options

**Cons**

- 🐛 Frequent app crashes and freezing
- 🔐 Excessive permission requests (microphone, location, photos)
- ⏰ Constant login issues and session timeouts
- 🔄 App doesn't remember login credentials
- 📵 App frequently goes down during peak usage
- 🔐 Privacy concerns with data collection
- ⚠️ Two-factor authentication required every login
- 🐢 Slow credit card processing
- 🎮 Poor UI/UX design and navigation
- 🔄 Difficult to switch between multiple scout accounts
- 📱 Inconsistent performance across devices
- 🚫 Incompatibility with certain iOS versions
- 💬 Excessive notification spam
- 🔧 Requires browser for certain functions (profile updates, photos)

**Commonly reported bugs**

- Login screen loops and fails at CAPTCHA verification
- App freezes after login and won't proceed
- Biometric login not working despite successful registration
- Bluetooth reader registration not persisting
- App times out after 2 seconds of switching apps
- Cannot complete registration - stuck on birthday screen
- Profile overlay hides username field during editing
- Error message 'There was an error updating your unit' during setup
- Credit card reader not connecting or recognized
- Sales data not syncing correctly with server
- App crashes when processing orders
- Network errors despite working internet connection
- Session establishment faults when switching between scouts
- Rewards tab and total sales not displaying
- Updates erasing previous sales and order data
- App hanging on password submission
- Inventory not updating after pickup
- Share payment link returns 'order not found' error
- Inconsistent pricing between app and order forms
- iPad crashing entirely when creating password

**Most requested features**

- Ability to edit customer information after saving
- Paid/unpaid status tracking for orders
- Summary reports for daily cash/credit/total sales
- Ability to split storefront proceeds among multiple scouts per shift
- Camera-based credit card scanning at checkout
- Merged account management for multi-scout families
- Offline mode for order entry
- Multiple payment methods for single transaction
- Improved password requirement documentation
- Desktop app for profile management
- Granular notification controls
- Inventory editing capability
- Delivery status filtering by street address

## Newest reviews (10 of 112)

### 2/5 — Poor

*2025-10-15*

Add a scout sends me in a loop to login again. Frustrating. Needs work.

### 3/5 — Privacy concerns

*2025-10-10*

Why do you need microphone access before I can manually type a credit card or “convert cash to credit card”?

### 3/5 — Last years app was better 🤷

*2025-09-29*

Rollback to the old set up. This new one doesn’t let you update the about me, upload photos, etc. It all has to be done on a browser.

### 2/5 — Too much!

*2025-09-18*

Way too much security ( do I care if someone sells popcorn on my behalf?)! Too much spam - I really don’t care about your point games! Those points are not worth talking about. We sell scouting and popcorn cones with it - and no kid does it for points or the prizes that may come. Please simplify the app.

**Developer response:** We apologize that you're having an issue registering through the app. We're in the process of fixing a glitch in that process. If you still haven't been successful, please email support@trails-end.com or register at https://www.trails-end.com/registration. Thanks!

### 3/5 — Lagging

*2025-08-20*

I’ve been trying to get in this app for a couple weeks and it’s not loading

**Developer response:** We're really sorry to hear you're having trouble loading the app. That’s definitely not the experience we want for our users. Feel free to reach out to our support team at support@trails-end.com so we can help resolve the issue quickly.

### 5/5 — Easy to use for show and sell, wagon, and online!

*2024-09-17, version 4.2.0*

First year with Trails end and they have been super responsive to any issues and have updated throughout the sale. As a parent it is the easiest platform I’ve used in 10 years of product sales. Our leaders love the other end with inventory management and reporting too.

### 3/5 — Works sometimes

*2024-09-17, version 4.2.0*

Sometimes it’s great some times it down no inbetween

### 2/5 — Can’t sell if the app is down

*2024-08-25, version 4.1.0*

It’s great when it’s working, but we’ve had issues with it being down. The ability to take cards has helped so much, but we can’t do that if the app doesn’t work.

### 5/5 — Great app! Makes sales so easy and tracks everything!

*2024-05-21*

I love this app! It does everything we need to enter sales and accept credit cards. It even tracks if we delivered to orders. My kids can sign up for shifts and redeem their rewards. Everything we need for a successful fundraiser.

### 1/5 — Bad quality and deceptive!!!

*2023-11-05*

READ UNTIL THE END. This app comes with a whole load of problems. For starters, the “remember me” feature doesn’t even work. Also, if I swipe out of the app for something, after 2 seconds I re-enter it and it has completely timed out. It also has kind of a poor UI on mobile, so it is hard to navigate. The worst part about it is that it says that you get a gift card with a prize, but then you find out that that is what you can buy WITH the gift card even though it is displaying it right on the rewards screen. It basically scams you. It dropped the selling experience and I bought a square card reader for it and it said it would work, but then it didn’t. HORRIBLE app, with scamming. Not just a 1/5, but a -5/5 honestly. I have infinite complains about this. Devs, if you see this, PLEASE change it so that it isn’t tricking you that you get an iPhone and a gift card, when you only get the card. Again, really bad app. Don’t use. Solid 1/5.

## Most critical reviews (10 lowest-rated)

### 1/5 — What did you do

*2025-12-17*

The update for 2025 is horrible. Trying to figure out who ordered what or how to contact customers is a nightmare. If this does not get fixed I’m not sure how I’m supposed to use the app only to get people’s orders handled next year. I’ll probably nope out of that and save my mental health.

### 1/5 — Why does it need access to the microphone?

*2025-08-24*

Asks for some permissions like Bluetooth (okay for square), location access is not really needed but they want it. If I make a sale at my time I am in the spot.  Microphone what the heck. If you don’t give it access it errors out.

### 1/5 — Keeps cycling

*2025-08-05*

After signing in, the app doesn’t work. Every option I select the app will just spin.

**Developer response:** Thank you for sharing your feedback and we apologize for the issues you are experiencing. Our support team would be happy to assist you. They are available at support@trails-end.com.

### 1/5 — Can’t log in

*2024-10-11, version 4.2.0*

The app now won’t let me log in now. It keeps reloading I am not a robot page.

### 1/5 — Can’t login

*2024-10-06, version 4.2.0*

The app loops and fails at the robot check making it impossible to login

### 1/5 — Horrible Quality

*2024-09-28, version 4.2.0*

Very bad quality. Complete waste of my time.

### 1/5 — Constant login issues

*2024-09-13, version 4.1.1*

I’ve tried logging in with my face, and I’ve also tried typing my password in and it acts like it logs in, but it will not move off the opening screen. This happens all the time which is very inconvenient when we’re trying to sell popcorn in the community.

### 1/5 — Credit Card

*2024-09-01, version 4.1.1*

I was in front of a Walmart for 4 hours for bsa trying to sell popcorn, worked about 1/3 of the time and had to almost always lose costumers that way. Probably lost 500$ or more worth of costumers that didn’t want to wait 10 minutes for the app to do its thing. Do not recommend.

### 1/5 — Consistent underperformance during each live rollout.

*2024-08-26, version 4.1.0*

When this app gains national attention, it consistently crashes due to poor preparation. This points to a lack of effective management, with slow responses from leadership and repeated failures from the project manager.

### 1/5 — Notification abuse

*2024-08-24, version 4.1.0*

This app abuses the notification feature without a way to fine tune them. Expect 2-3 notifications per day. So I had to disable them completely.

## Most praised reviews (10 highest-rated)

### 5/5 — Is great

*2025-10-05*

They get rewards for their work pretty good💵👦🏼

### 5/5 — So much better than the old one

*2025-09-27*

I’m so glad they re-designed the app, it’s so much more user friendly and easier to use. Hope they do scoutbook next.

### 5/5 — Sick app

*2025-09-25*

I’m a Cub Scout

### 5/5 — Scouting

*2025-09-25*

Great for scouting!

### 5/5 — Easy

*2025-09-17*

Great interface and simple to use. Very user friendly. Solid app.

### 5/5 — Easy to use

*2025-09-10*

Overall, this app has been a productive and helpful tool for the scouting popcorn fundraiser. Scouts can see right away their points and goals, and it is really easy to use in storefront sales. I highly appreciate that the storefront agreements are easy to find for all families, and the inventory is also easy to see so everyone can verify on shift changes. I wish the withdraw from shifts were in the same window as the sign up for shifts though. The Trails End team has been very responsive to feedback, which I also appreciate. One request from a family was to have an option to pay 2 different ways for one transaction (ex: $10 cash, $10 on card).

### 5/5 — The new app is so much better

*2025-08-06*

We are loving the new app, especially the addition of Tap to Pay! It’s nice being able to process orders without needing to buy an external card reader. Looking forward to this year’s sale!

### 5/5 — Diddy stole my balss

*2024-10-22, version 4.3.1*

Im Eagle Scout

### 5/5 — Been great

*2024-10-15, version 4.3.1*

This is our first year using the app. While we have had a few issues (app crashes) trails end was quick to fix and they’re super helpful

### 5/5 — National should take notes

*2024-10-15, version 4.3.1*

Super easy to use. Multiple ways to take payment is great!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
