# TrailWatch: Your Hiking Guide — user reviews

> 53 indexed App Store user reviews of TrailWatch by Parks and Trails Limited, rated 5.00/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/trailwatch-your-hiking-guide/id791098937/reviews
- App overview in markdown: https://appshunter.io/ios/app/trailwatch-your-hiking-guide/id791098937.md
- Rating breakdown: 5★ 24 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (15 of 53)

### 2/5 — Unable to turn off the auto renew subscription

*2026-04-07, version 4.0.1*

There is a button to turn off the auto renewal in app, however, it pop an error message said “fail to turn off “. Why ? Are you forcing existing users to pay ? That’s ridiculous.

### 2/5 — cannot log in with apple id

*2025-07-05, version 3.9.1*

i don’t want to lose my data. please fix it if there is any bugs🙏

### 4/5 — 很有用的行山App

*2024-10-11, version 3.9*

Ponds located in the northern part of the New Territories are shown on three maps, Trailwatch Terrain Map, OpenCycleMap and MapBox Street, but TrailWatch HK Map are not. What is the reason?

### 4/5 — Always out of records

*2024-09-15, version 3.8*

Always out of line

### 3/5 — Can’t login to Facebook

*2024-05-15, version 3.7*

Cannot login to Facebook, pls fix

### 2/5 — Unstable Connection

*2022-10-15, version 3.7*

Always cannot load the data.

### 2/5 — 介面易用但好多問題

*2022-04-03, version 3.5*

-邀請朋友對方收唔到，又無得cancel 重新invite
-長期load 唔到。記錄唔到。終於記錄到，想睇返record,但又load 唔到。用左幾星期都有呢啲問題。終於頂唔順del app再install, 部分record 無左😭
- 分享比朋友功能有啲一頭霧水
基本上上介面同功能係唔錯，但用上上來好多問題

### 3/5 — Better to have GPX upload

*2022-02-20, version 3.5*

For uploading old records, and for exporting records from sports watch

### 3/5 — Great app but ….

*2021-12-11, version 3.5*

I have been using this app for a few years now but recently it couldn’t upload a photo properly and I cannot find the re-upload button at the bottom of the entry. Can you let me know how to re-upload photo?

### 3/5 — Many bugs but overall a great app

*2021-04-02, version 3.4.2*

The trails and information are all very up-to-date and it's great for looking for the perfect trail, but there are many bugs. Search bar doesn't even work and I have to restart the app, some users I search up don't even show up (even though they are accounts made by the people I know) and signing in with your Apple ID makes it so you cannot sign in from any other device other than your own

### 2/5 — Renaming issue

*2021-02-15, version 3.4.0*

I would like to rename the journey to the location name, but I can’t do that as the app will stop functioning once I try, pls fix that.

### 3/5 — Nice app, but lots of glitch

*2021-01-03, version 3.3.1*

A nice app to record the hiking trail, but a lot of times it can’t connect with the server and it’s quite annoying

### 2/5 — Apple Watch 顯示 没有連接

*2020-09-22, version 3.2.7*

如題，如何能連接iphone？ Apple Watch 和 iPhone 都已經開啟了定位，但Apple watch就是没有連接

### 3/5 — Always automatically closed by itself

*2020-04-14, version 3.2.6*

Great in general but It is always closed by itself automatically after using 2 days

### 4/5 — 可以搜尋路線 不過當連線後常彈apps have bugs

*2020-04-07, version 3.2.6*

可以搜尋路線 不過當連線後常彈apps easy to use but when connected to internet the apps always close seems have bugs

## Most critical reviews (10 lowest-rated)

### 1/5 — New version is badly designed

*2026-07-31, version 4.2.0*

After using this app for ages. I have just delete it as the new version is bad.

### 1/5 — Apple: invalid client

*2025-12-22, version 3.9.1*

It doesn’t really matter how good your features are when people are stuck at account creation / login

### 1/5 — Log in issue

*2025-10-30, version 3.9.1*

Cannot log in using Apple ID, and all records are gone. Please fix the issue.

### 1/5 — Inaccurate star rating

*2025-10-26, version 3.9.1*

Some trial with 800m up/down level but rated as 1 star, really not accurate

### 1/5 — Bugs

*2025-10-17, version 3.9.1*

There have been a lot of bugs in the app lately. It closes immediately after opening, and it won't save hiking trails. Please fix the app.

### 1/5 — Facebook Log In no more available

*2024-11-19, version 3.9.1*

App was great, however since recently cannot log in via Facebook any more. Please fix the issue!

### 1/5 — NO plotted route

*2024-10-09, version 3.8*

hi, i'm new to the app. i run into a problem n tried a couple different ways but nothing works.  after marking both starting and ending points, the app DOES NOT plot a route for me.   i also tried adding a waypoint, editing routes from other people, and as well as reinstalling, none of those works for me either.  i emailed u n facebook messaged u but got no reply at all.  the plotted route only occasionally shows when i zoom in and out.  pls walk me thru how to solve this issue. i'm on latest version of the app, latest iphone n latest ios.  could it be the route isn't shown on the topmost layer?  thx for your attention.

### 1/5 — Rubbish APP

*2023-01-22, version 3.7*

Repeated Login failure, asked me to login with Apple ID, then automatically deleted all my previous records in 3 years

### 1/5 — 垃圾

*2022-04-10, version 3.5*

無論網上版和apps都極不穩定，經常登入失敗，介面複雜難用，很多朋友已轉會。無為浪費時間設定好路線到頭來到達起點後開不了apps (已試過無數次)。

### 1/5 — Cant register acc

*2020-12-20, version 3.3.1*

tried several times but still fail to login...

## Most praised reviews (10 highest-rated)

### 5/5 — Account lost

*2026-05-01, version 4.0.2*

My account got deactivated, what can i do 💔

### 5/5 — 飛鵝山 象山

*2024-12-14, version 3.9.1*

So happy with buddies

### 5/5 — Facebook log in 唔到

*2024-05-12, version 3.7*

用唔到facebook log in 
Please fix

### 5/5 — Great

*2021-01-10, version 3.4.0*

Great app and I have recorded 46 routes since I used it already. I hope the developer can keep on the development of this app. If it is keeping improving and have more functions I don’t mind to pay for downloaded

### 5/5 — slow response

*2020-06-24, version 3.2.6*

Photos cannot be uploaded!

### 5/5 — A great app. Cannot load route information now. Please fix.

*2020-03-01, version 3.2.6*

My connection is stable. When I try to load route info/read my previous hiking data, it shows "無法連接至伺服器".

### 5/5 — Best hiking guide app for HK trails!

*2019-03-07, version 3.2.5*

The map is very detail and informative!  It help me countless times when I need to the correct route in my hikes.

### 5/5 — Will you consider Apple Watch version??

*2017-03-08, version 3.1.1*

This app is very useful. All of the function are well-designed. If you consider to develop Apple Watch version, it will be much more better!

### 5/5 — Nice apps

*2017-01-04, version 3.1.0*

This apps has a lot of hiking useful information. If it can auto detect my friends in facebook, it will be great.

### 5/5 — Reliable, didn't use too much battery

*2016-10-17, version 3.1.0*

Reliable, didn't use too much battery

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*