# Train Booking, PNR - Trainman — user reviews > 30 indexed App Store user reviews of Train Booking, PNR by Stark Enterprises Private Ltd., rated 4.63/5 from 287 ratings. - Source: https://appshunter.io/ios/app/train-booking-pnr-trainman/id962054633/reviews - App overview in markdown: https://appshunter.io/ios/app/train-booking-pnr-trainman/id962054633.md - Rating breakdown: 5★ 232 · 4★ 27 · 3★ 12 · 2★ 8 · 1★ 8 ## Newest reviews (10 of 30) ### 3/5 — Okay. But use NTES instead *2024-08-16* If you want ti track the train status only, use NTES app. Which is an official app. I believe most if the train tracking apps use NTES as their source of information. These apps just offer a better UI and UX. Trainman is not accurate. Timing on some routes is incorrect. Sole reason I am uninstalling is because the music playback stops when I open the app. Not sure if this happens with every iphone. Maybe I will install and test in the future. But NTES is more than enough. **Developer response:** Dear Sir, Apologies for the inconvenience caused. Kindly share the screen recording of the issue which you are facing on our support mail at feedback@trainman.in so that we can check and assist you better. ### 4/5 — A very useful app but few small but important fix needed *2024-01-24* The overall experience of the app is really good, but considering few small but key features doesn't work at all. Refreshing the a PNR status which has been already added doesn't work. When we go into the particular PNR, it should automatically refresh to fetch the current status which it doesn't. Even tapping on the refresh icon also doesn't work. This gets very irritating sometimes when you need to check the status immediately. Also dark mode for the app will be highly appreciated. **Developer response:** Dear Sir, Thank you so much for the feedback. We would request you to please share the screenshot/screen recording of the error which you are facing while searching the details, on our support mail at feedback@trainman.in, so that we can check and assist you better. ### 5/5 — Congratulations *2023-04-28* One of the apps that is truely useful, user friendly with not so much irrelevant features and so happy to use it if you know how hectic it is to book a ticket. Just one advice, if it's possible that all trains name and number are visible at one time on the screen would be an excellent option **Developer response:** Dear Sir, Thank you so much for sharing your wonderful experience with the Trainman app. Also your feedback is already shared with our developers and soon they will be updated on our upcoming version. ### 5/5 — Awesome app for Train Ticket booking *2022-10-26* Wonderful app guys. You guys developed such a nice mobile app to book tickets. Recently I was looking for some good app to book train tickets and I found good reviews about Trainman and I started using it. So far I have very good experience to book tickets through the app. Also, I recommended many of my friends to use this app and they were also very happy 😃. Some of the nice things about this app: 1) it is showing current availability once the chart prepared. It will help many passengers to get a train ticket at their last minute travel plan. 2) train running status and coach position and pnr status are really good and accurate features. 3) Payment gateway was nice. Hopefully you will partner with Simpl PayLater 🔜. Everything is good but I would like to add few improvements. 1) I have booked a waiting list ticket and it didn’t confirm after the final chart preparation. I would expected an SMS or WhatsApp message for the same but I did not get the same. Hope this will be improved in your next update. 2) Tatkal ticket booking is still a nightmare. I know trainman doesn’t have any control on it. As it is something on the IRCTC sever side. Hope Trainman will find some hack 🤪 to help booking the tatkal ticket as well through the app. **Developer response:** Hello Sir, It is delightful to hear such positive words. We are always available for all kinds of responses either positive or negative. But the agenda of our whole team of Trainman is to convert all those negative feedbacks to a positive one. Thus, we don't feel bad about your review or viewpoint instead we are happy that we have such a precious customer with us. Thank you! ### 3/5 — Used to work fine *2019-09-29* It’s concept is really impressive, with prediction of confirmation (now also used in native irctc site too btw) and also the provision of booking tickets. I made one booking using paypal and got discount voucher too. But now the app is not working anymore, like it’s always crashing and just stuck on trainman logo screen. I had to reinstall and then after a while the problem repeats again. Please work on making the app usable at first. Also the issue with viewing booked tickets on the app. ### 5/5 — Very precise prediction in PNR Waitlist confirmation! *2019-08-05, version 6.2.5* Out of all other apps, the prediction of wait list confirmation on this app was perfect! Until a night before the WL was 7 on a CC coach (btw the entire train had only two CC coaches), the app predicted that 75% confirmation probability with GREEN highlights, meaning the prediction probability was high I presume of what was predicted. App has the availability info of each class of ticket (the unused tickets from each class gets assigned to clear the Waitlist), this is also really helpful for one to predict oneself. Great app! Will definitely recommend this app for avid train travellers in India! ### 5/5 — Works like a charm *2018-10-06, version 5.9.0* Never had such a great experience using an app for Indian railways. Thanks to the makers of trainman. ### 5/5 — Wouldn’t travel India without this app! *2018-03-22, version 5.8.0* Best app I’ve ever had for traveling outside of Hostelworld. So helpful, always worked. Thank you! ### 4/5 — Indispensable ! *2018-01-27* Very glad I found this application. A must have for any solo traveller in India. Combined with ClearTrip, this makes me 100% autonomous for train bookings. Kudos to the developper, which it got an upgrade for iPhone X format. ### 5/5 — A bug for International users *2017-07-14* When I'm using the app from outside India, and timezone is different, it still takes that country's local time into consideration however it should always take India's timezone into account. 11.30 pm to 12.30 am message. ## Most critical reviews (10 lowest-rated) ### 1/5 — Use Less, Bad Behavior from executive, call Disconnected after Receiving.. Choose xigo better *2025-01-15* The worst App Ever I have seen for booking tickets, when it's Come to return money they took Too much time, don't have option for edit on passenger choice, took money from bank Account but not able to book ticket cuz I choose seat allocated. And if you try to edit no option available and but they will deduct from account. So if you try book again, they will charge again.. Don't have wallet option... Sameless customer care executive... When I try to ask they hmmm hmmm hmm and they reply wait 7-10 days... **Developer response:** Dear Sir, Apologies for the inconvenience caused. We would request you to share your booking details at feedback@trainman.in so that we can check and assist you better. ### 1/5 — Trip Assurance Is Fraud service *2024-11-17* I am writing to express my disappointment with the recent experience I had using your platform. Firstly, the lack of clarity regarding your Trip Assurance policy and its TM cash reuse options has left me feeling misled.(only 50 TM cash used ) its very disappointing and you are not mentioning in Policy. The information provided is ambiguous and does not align with the expectations I had when opting for the service. This has caused unnecessary frustration and confusion. Secondly, the overall service experience has been far from satisfactory. The inefficiency in addressing customer concerns makes it feel like a fraudulent setup rather than a trusted service provider. I request immediate clarification on the Trip Assurance policy and an explanation of why my experience has been so disappointing. Additionally, I expect a resolution to the issue at hand and measures to ensure better transparency for customers in the future. **Developer response:** Dear Amit, We would request you to share your booking details at feedback@trainman.in so that we can check and assist you better. ### 1/5 — Worst aap *2023-12-11* I booked the train from surat to ajmer 1Ac tickect and they didn't confirm and their was no notification of confirmation the was game of this company app is. They just booked ur tikect and issue it and put on wailtiesed but original website the company don't do any contact with railway booking when i try to catch train last moment the TC IN 1Ac told me online booking has no value and the company doesn't not gave priority for reservation and show the status in application waiting list.total fraud and bad app also when i try to call them. Wellcome to train man and keep u hold and automatic phone call deducted.worst app scam no response zero customer service ### 1/5 — Worst backend team ever *2023-10-12* Not responding to mail & even fixing issue since January. Reported many times that please wait appears after pnr search & freezes the screen & have to close the app & restart for using it. Not even taking single action. Only saying sorry for inconvenience but no solution One shocking response I got in mail even after sharing pics & videos.“ We got it checked with the concerned team & there is no issue that is creating this hassle at your end.” I mean seriously?? **Developer response:** Dear Sir, Apologies for the inconvenience caused to you. Kindly share your booking details or the screenshot of the issue at feedback@trainman.in so that we can assist you better. ### 1/5 — Poor service *2022-08-22* Very poor service will not suggest any one to use the app And very poor service over the phone . ### 1/5 — Font color *2021-09-23* I don’t understand its a common sense that font color has to be in contrast with that of background color. I couldn’t see which one to select male female transgender not visible, secondly not able to see details of my ticket price. Terms and conditions window background color is black but then how can you keep font color black again. It has to be white. You have to work on your app so much. Provide good service to customers. Its easy to make complex thing but very difficult to make simplest thing. ### 1/5 — Worst payment facility *2020-01-26* Frequent failure of bookings after payments are done. I have faced it couple of times. I used to rely on it quite a bit before but after few cases where my payment is being deducted and ticket is not booked, I retreated to use it further. Highly recommended that everyone think twice before using such application. It is advisable to book tickets directly from IRCTC app or website. Though the money is being refunded, but it usually takes around 10 days to process and your money will be trapped in that period. ### 1/5 — Excellent app. Except for the forced advertising. *2017-02-18* An excellent app - the best around. But introducing advertising in the latest version, with no option to remove them, turns it into a worthless piece of junk (in my humble opinion). I refuse to use it any longer. Please give an option to remove the advertising; I am more than happy to pay for such a well-designed quality app. ### 1/5 — The Worst App to know Train Status *2017-01-03, version 5.0.0* We will never get the status of Live Train ### 2/5 — M D P RAO *2019-01-17, version 6.1.0* Very useful information one can get ## Most praised reviews (10 highest-rated) ### 5/5 — Waste don’t use this app for tracking or Platform no search *2024-10-06* When you for live train then it will show past station not running station and also platform number not showing or not exact platform…. PLease comment your suggestion too **Developer response:** Dear Sir, We would request you to share the screenshot of the error faced by you along with your booking details at feedbak@trainman.in so that we can check and assist you better. ### 5/5 — Just perfect! *2024-06-02* This is a great app for train booking as IRCTC would mostly get stuck in the middle of my booking. While ticket booking through Trainman , transactions are seamless and you receive confirmed ticket easily without the uncertainty. It also has easy cancellation and quick refunds process. Other interesting features include waitlist prediction, easy interface and multiple payment methods. **Developer response:** Dear Sir, Thank you so much for sharing your wonderful experience on all of the app's feature. We're delighted to hear that you find our train ticket booking app was helpful and valuable for your travel needs. ### 5/5 — Great App *2024-04-30* Booking tickets through the trainman app was a breeze! The user-friendly interface made it a snap to check seat availability and confirm tickets with ease. Plus, the timely updates and notifications kept me informed every step of the way. The easy cancellation process and hassle-free refunds were the cherry on top, making it a top choice for stress-free travel booking. I highly recommend it to anyone looking for a seamless and convenient booking experience! **Developer response:** Dear Sir, Thank you so much for the feedback. Yes, Trainman offers "Free Cancellation Scheme" in which if you cancel your train ticket on the journey date or before the chart preparation then you will get the full base fare in case you opted this feature. ### 5/5 — Effortless Travel *2024-04-25* Trainman App simplifies booking with its intuitive interface. Real-time updates keep you informed, while digital tickets eliminate hassle. Responsive customer support adds to the seamless experience. With one-click status checks and easy cancellation options, it's a must-have for travelers seeking convenience. Expanding routes and introducing loyalty rewards could enhance it further. **Developer response:** Dear Sir, We are so glad to hear that our customer support services were able to make your experience a memorable one. Thank you so much for using all the features of our train ticket booking app. It’s always a pleasure to serve our users. ### 5/5 — App Exprience *2024-04-24* The train ticket app booking experience was excellent! The interface was user-friendly, making it simple to find and book tickets quickly. It provided timely updates and notifications, ensuring a seamless journey. I highly recommend it for hassle-free travel booking. **Developer response:** Dear Sir, Thank you for trusting us and for taking a moment to recommend to others. We're delighted to hear that you find our train ticket booking app was helpful and valuable for your travel needs. ### 5/5 — Cancellation *2024-03-27* Though at the time of booking , cancellation charges also charged saying we will get full refund, but actually they have deducted again from the amount . This looks not fair . Please look in to this . As far as the app is good , providing lot of information , coach position mentioned was not correct and Running status was not updated thus causing inconvenience to the passengers . Thanks **Developer response:** Dear Sir, Kindly share your booking details on our support mail at feedback@trainman.in so that we can check and assist you better. ### 5/5 — No proper location *2024-02-16* Running status is completely wrong whenever i check, kindly resolve this issue. Previous version was good, it showed me option if i am in the train and can able to see train speed. **Developer response:** Dear Sir, Kindly share the screenshot of the error along with the train/booking details at feedback@trainman.in so that we can check and assist you better. ### 5/5 — Current status update not working *2023-12-25* Fantastic application but in my opinion ,older version was really good. Recently,I have updated the application. now i am unable to fetch Current status of my tickets therefore i have to visit irctc application. Kindly fix this issue. **Developer response:** Dear Sir, Sorry for the inconvenience caused. We would request you to please update the app or reinstall it. Sometimes, the app may be slow but such instances are rare. If it happens too often then, please share your device details at feedback@trainman.in. We'll have things investigated. ### 5/5 — Stuck at Loading after checked current ticket status *2023-10-25* The app is amazing guys and really helped a lot on many occasions. There is one problem. When I open the saved PNR from the list, the app checks for the current status. Once the app received the current status, the loader on the card goes away. Then a new loader icon at the middle of the screen and stuck there forever. Please fix this issue. **Developer response:** Dear Sir, Apologies for the inconvenience caused to you. We would request you to please update the app or reinstall it. Sometimes, the app may be slow but such instances are rare. If it happens too often then, please share your device details at feedback@trainman.in so that we can check and assist you accordingly. ### 5/5 — One stop solution for all train related problems *2023-06-25* Wow…..what an app. You can’t ask for more. I am using this app for many years now and I can’t think of anything else when it comes to Indian Railways. So easy and so accurate. You guys have made life so comfortable by your collection of trends in respect of waitlist reservations. I have booked so many waitlist tickets in past five years based on your data and believe you me, all of them got confirmed. Keep it up. Thanks once again for making lives so comfortable. All the best for your future endeavours. **Developer response:** Hi Sir, Happy to hear this from you. The Trainman team always aims to provide you with an overwhelming experience and getting appreciation from our users is the only thing we strive for. Share Trainman's awesomeness with your friends and family too. Thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*