# Train Ticket App : RailYatri — user reviews > 312 indexed App Store user reviews of Train Ticket App by Stelling Technologies Private Limited, rated 4.60/5 from 6,381 ratings. - Source: https://appshunter.io/ios/app/train-ticket-app-railyatri/id1052177547/reviews - App overview in markdown: https://appshunter.io/ios/app/train-ticket-app-railyatri/id1052177547.md - Rating breakdown: 5★ 5,155 · 4★ 601 · 3★ 225 · 2★ 86 · 1★ 314 ## What do users think of Train Ticket App? Overall sentiment: negative **Pros** - 🚀 Easy to use - 📊 Accurate train status updates - 💳 Supports international payment methods - 🕰️ Helpful for trip planning **Cons** - 🐛 Unreliable live train status - 🤖 Poor customer support - 💳 Issues with payment and refunds - 🤔 Confusing user interface - 🚫 Doesn't work for non-Indian users **Commonly reported bugs** - App crashes during booking process - Incorrect train information displayed - Login and password reset issues - Booking confirmation problems **Most requested features** - Option to prepone or postpone travel dates - Improved search and booking flow - Ability to track coach positions - Better integration with IRCTC website ## Newest reviews (10 of 312) ### 2/5 — Country code for mobile phones Registration is fixed as 91 . *2026-08-07, version 4.16* Country code for phones fixed as 91 . Can not change for outside India travellers booking in ### 1/5 — Not able to book the ticket *2026-02-18, version 4.11* Not user friendly ap ### 1/5 — Cheaters *2026-02-03, version 4.11* Please never ever use this app again. Too much fee for booking And refund is ridiculous and delayed for a week at least. Generally IRCTC refund is instant though they mentioned it 5 days. These agents have received it but keep it with them and not sure when they will refund. ### 1/5 — User id *2026-01-28, version 4.11* Goes round and round. How to keep people occupied without no end result. It’s pathetic and total waste of time. Also aware this review has no response and falls on deaf ears. ### 4/5 — Good app *2026-01-26, version 4.11* Useful app for train ticket booking. There should be option of Dark mode in app. ### 1/5 — Reservation issues *2026-01-19, version 4.11* Worst app I’ve used for the following reasons : 1) after booking and making payment you have login into web site to confirm which doesn’t work so had to cancel . Shouldn’t this confirmation be prior to payment ? 2) the app shows seats are available but after booking it states WL but status confirmed ? Not clear and very confusing … seems like nit a lot of thought put into developing this app. 3) registration with railway web site doesn’t work and received no verification email . This app in my opinion has lots on fundamental issues Linking Aadhar to profile does not work ### 2/5 — Inaccurate Live Tracking *2026-01-14, version 4.11* Gives inaccurate info regarding live tracking even after giving GPS access. Says train left XYZ station 1 hour back when I’m sitting in the train and it’s still at the station. Says train is 1 hour late when it’s more than 2 hours late. I have it GPS access and told I’m in train for them to correct the info but still shows completely inaccurate info. Used to be reliable, not anymore. Uninstalled. ### 5/5 — Excellent app that just works *2025-12-13, version 4.10* I don’t normally write reviews for apps, but felt the need to write for this one, as there are many folks still wondering whom to contact for train and bus tickets in India. Look no further. This app is truly excellent and works well. I live in outside India but have no issues using this app when I’m in India to book train and bus tickets. I recent went to Rishikesh from Gurgaon and booked the sleeper bus with beds for the day trip. Booking was easy, with seat selection for free, and the app sent me regular updates about the trip. I’ve also used this app for train tickets all over India with no issues. Highly recommended. ### 1/5 — Useless App *2025-11-30, version 4.10* It can’t find a registered user right after registering. User experience is pathetic. ### 5/5 — KP *2025-11-27, version 4.10* Everything about this website is top notch. User friendly, customer focused, real time response, and reliable information. It’s a pleasure to login and use this platform. ## Most critical reviews (10 lowest-rated) ### 1/5 — Train booking app *2026-07-23, version 4.16* One of the complicated app and no customer friendly for booking tkt ### 1/5 — Very bad response *2026-07-07, version 4.12* Very bad response ### 1/5 — Worst service / customer care *2026-06-29, version 4.16* Worst service ever encounter. Not accepting the mobile or email to reset password as well. Hard to navigate to update / find user details Absolutely looting the public money by booking the tickets charging money and then nor accepting user credential’s. Worst customer care . All recording no real person to discuss the issue. ### 1/5 — Tatkal ticket *2026-06-23* Extremely disappointing and unprofessional service. They show the Tatkal booking option, but the tickets are never actually confirmed. They charge extra money for “booking confirmation,” yet fail to deliver on their promises. Their so-called 24/7 customer support is completely useless, with no proper updates or assistance. I was charged ₹3,860, including additional confirmation fees, and still my ticket was not confirmed on time. To make matters worse, the refund takes 24 hours to process, preventing customers from booking an alternative ticket immediately. Not everyone has extra money lying around to make multiple payments because of your failures. This is nothing but misleading customers and providing false assurances. A complete waste of time and money. I strongly advise others to avoid this service unless they are prepared to risk losing both. ### 1/5 — Booking *2026-05-07, version 4.14* It's very bad experience second time and I can't log in I can't reset paw also and my money also taken ### 1/5 — Not accessible *2026-04-19, version 4.13* Can’t reach the customer care , cannot make the booking using the app , says IRCTC user ID not valid ..can’t even get a new one nore reset the old one ### 1/5 — UPI payment issues *2026-04-07, version 4.13* I am not able to complete my bookings using the app. When I try to proceed to make payments. It asks me to login using my IRCTC credentials. But the page does not take me to the actual payment portal and it crashes and goes back to the screen asking me for login credentials. I raised a ticket but no response from support in over 2 weeks now. Bad experience! ### 1/5 — Poor coordination between irctc and app *2026-03-29, version 4.13* No live updates on app for train status … ### 1/5 — Shameless App *2026-03-11, version 4.12* Do you need a review ### 1/5 — Link to Apple ID required *2026-02-27, version 4.12* I really liked this app - until now. After today’s update, I’m forced to connect to my Apple ID. Doesn’t work for me = cannot use the app anymore. ## Most praised reviews (10 highest-rated) ### 5/5 — Valuable site *2026-06-24, version 4.16* Valuable information provider regarding trains arrivals and departures ### 5/5 — Tatkal Bookings *2026-06-22* Sir I want a additional provision to convert waiting list tickets into Tatkal booking flawlessly. On Tatkal opening day you may arrange to introduce new option (or provision) as a “new booking “ or “conversion of waiting list” When the customer choose conversion a new pop up may be made out to enter the PNR number. Once the customer have entered the PNR number all data relating to that PNR should be fetched and shown . After showing the available Tatkal vacancies the customer may be warned to pay the extra amount of rupees……. This will avoid the repetition of entering all data such as train details , date of journey and passenger list once again by the customer. This will save time and very customer oriented service. By Mannan. ### 5/5 — Cleanliness *2026-06-05, version 4.15* 1) The sugar in the tea is very much. It can be given in a pack 2) The desk on which food is kept to eat may be cleaned ### 5/5 — Disappointed *2026-05-30, version 4.15* Better to use IRCTC app instead of yours because money is deducted before filling the irctc password and why this password should be filled at the time of payment and why not at the time of application process when we have to filled out our name all our details. Very very ridiculous service and unacceptable. ### 5/5 — Nice *2026-05-09, version 4.14* Good ### 5/5 — Excellent *2026-04-02, version 4.13* Excellent app for train booking ### 5/5 — Poor call center service. Never book through Rail Yatri *2026-02-28, version 4.12* Even though I put the PNRnumber it’s saying the PNR is not put. I never book ticket through Rail Yatri. Such outdated customer support systems are using by Rail Yatri, I am surprised how such outdated system can use by so called reputed platform. ### 5/5 — Bad *2026-02-20, version 4.11* Very disappointing experience. The app is difficult to manage and many features simply don’t work properly. Live tracking is unreliable, user ID management is confusing, and several functions lag or show errors. Overall, a frustrating and poorly designed train reservation app. ### 5/5 — Riyaz *2025-12-17, version 4.11* Easy n friendly to use. Well advanced informative app. Easy to find mind blowing solutions if traveling. ### 5/5 — Outstanding *2025-12-16, version 4.10* Easy to use and seamless and times updates! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*