# TrainSplit - Split Ticketing — user reviews > 102 indexed App Store user reviews of TrainSplit by TrainSplit.com Ltd, rated 4.90/5 from 34 ratings. - Source: https://appshunter.io/ios/app/trainsplit-split-ticketing/id1400242018/reviews - App overview in markdown: https://appshunter.io/ios/app/trainsplit-split-ticketing/id1400242018.md - Rating breakdown: 5★ 32 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (20 of 102) ### 4/5 — Good deals *2026-04-26, version 3.2.2* The app always finds out the best money saving for travel ### 5/5 — Why wouldn’t you? *2026-02-25, version 3.1.3* Easy to use, clear receipting, archive of past journeys, sends to wallet automatically, and after a while the card authenticates in one shot without triggering the tedious secondary authentication. Good tool. ### 5/5 — Love it! *2026-01-27, version 3.1.1* I used to spend hours splitting my journeys manually, so this is a godsend. I heard about it from Martin Lewis - there’s a guy who knows his onions. Don’t go anywhere without checking on here first! ### 5/5 — Great savings *2026-01-09, version 3.0.3* I always booked my train ticket through TrainSplit. They always have a good deal. ### 5/5 — Brill *2026-01-02, version 3.0.3* This wax so easy to do and very quick ### 5/5 — Easy To Book *2025-12-20, version 3.0.3* A really easy and efficient way to book tickets. Will use more often. ### 3/5 — 3 stars but nearly 5 *2025-07-31, version 2.14.2* The advanced options available online but not via TrainSplit’s ios app are a must have for me. So regrettably I can’t use this as often as I’d wish. It’s quite an annoyance, so for that reason 2 stars dropped. ### 4/5 — Great app but needs via option *2025-07-09, version 2.13.1* Would use this for every journey- the only really obvious flaw is that you can’t add a “via” option, which is annoying when you know your journey has at least two changes and you have a preference on where you want to do those changes. ### 5/5 — Great & digital plusbus! *2025-06-10, version 2.12.9* After hearing that PlusBus was finally digital, I started searching for an app which provides digital PlusBus. Currently it isn't an option with the train operator apps (strangely). Downloaded TrainSpit for this purpose but have since used it to plan long distance journeys and been impressed with the money I've saved, the fact that all the tickets are digital & in one place, and how easy it is to use the app. Even when PlusBus becomes available on the app I usually use for local journeys (where you can't save money by splitting), I'd still use this for longer trips ### 5/5 — Outstanding *2025-04-11, version 2.12.5* Saved me nearly 50% on a normally £90 ticket! Will use for all my rail travel from now on! ### 5/5 — Superb *2025-04-08, version 2.12.3* Was recommended to use this app by a friend. Initially I was skeptical but is now my go-to app for all train travel. Have been making some excellent savings. Looking forward to future updates. Wish it would remember my railcard (I did not buy it through the app so it does not seem to remember). Also my preferences on seating does not seem to get stored but this could be a user error. Keep up the good work. I’m telling others to use app too. ### 5/5 — Mrs *2025-04-03, version 2.12.3* I am 80 travelling from Lancs to South East for the1st time and found your app amazingly easy to navigate . And for an incredible £60 return !!! Thanks ### 4/5 — Good app with some improvements *2025-04-01, version 2.12.0* App does what it advertises. Do struggle to see what my booked seat is however, it’s not on the ticket in the wallet or in the app. It would also be nice to have some features that were in the older versions of Trainline (newer ones aren’t as good) where you can just search around for different train times quickly and easily. ### 5/5 — TrainSplit *2025-03-14, version 2.12.0* Great app. I save a lot of money on train fares with this ### 5/5 — Best app out there for train tickets *2025-03-02, version 2.11.0* Streets ahead of any other app, almost always finds the best price, plus friendly helpful staff behind the scenes if you need them. ### 2/5 — Missing Ticket *2025-02-11, version 2.10.5* I have been invited to submit a review immediately after I have been charged £39 but haven’t received the tickets and prompted to pay again. Maybe TrainSplit should await a conclusion before inviting one to review? The system logged me out and I needed to reset a long forgotten password. Therefore I don’t know if my booking is valid? This is really ongoing . ### 5/5 — TrainSplit *2025-02-01, version 2.10.5* The app is great it’s saving me a lot of money atm in rail journeys. It’s been stable no complaints from me. ### 5/5 — Clear and concise way to buy cheap tickets *2025-02-01, version 2.10.5* Great new UI that easily allows you to get the best train deals. ### 3/5 — Add feature *2024-12-29, version 2.10.3* It would be good to add the feature of saving a trip without purchasing it yet- like adding to basket. ### 5/5 — Great option easy to use *2024-12-21, version 2.10.3* Really benefiting from TrainSplit - easy to use app and a great product. ## Most critical reviews (10 lowest-rated) ### 1/5 — Frustrating transaction *2024-08-29* It was my first time of using this App. I tried to pay for a booking with APPLE PAY and an error message came up that something went wrong, I should try again. Not knowing that it had already taken money from my account, I tried again and same message came up, while it already took money from my account. So, I went ahead to make the payment directly with my debit card. The payment went through this time and the ticket was booked. But then, I got 2 notifications from Apple Wallet that 2 payments had already been taken, meaning, I’ve paid three times for one ticket. I contacted my bank and they told me to contact the retailer first before resorting to them. Up till now, I’ve been trying to contact TRAINSPLIT to no avail. Their “Contact us” function only displays a load of irrelevant FAQs and no option to report this problem. I clicked on their email link and it is not opening up. So, I can’t email them and they don’t have any options for phone calls. Right now, am still stuck with the problem of not being about to get my 2 extra payments made for one ticket on this App😫😫😫 **Developer response:** Sorry to hear about your issues with Apple Pay. Please email us at customer.support@trainsplit.com and we can help you out ### 1/5 — Ridiculous *2023-11-16, version 2.8.2* How is this cheaper than booking direct this is £20 + more expensive. Waste of time. ### 1/5 — What a faff! *2023-04-28, version 2.6.0* I’ve used this app a few times and I would say be careful when booking and also say goodbye to a refund unless you have proof you are dying! I’m still waiting on a refund for a journey had to cancel! ### 1/5 — Rubbish *2023-02-05, version 2.4.1* The journey I needed to book is almost double the price on here than booking directly with train company. Saving money?? App deleted immediately. ### 1/5 — Rail card *2022-05-20, version 2.2.7* Good app but would be useful to have the option to save your rail card type. Bit frustrating to have to scroll through ninety-seven rail cards to find mine every single time. Gave up using as is much slower in updating on cancelled or late running trains. Over-complicated and non - functional refund system. LOST more money than I saved. ### 1/5 — Payment doesn’t work *2022-03-21, version 2.2.5* I can never get payment to work in the app. Am just given an error message and told to use another card, though that same card worked fine when booking a ticket through the website. ### 1/5 — Stealing my money *2020-09-11, version 2.1.1* Stay away at all costs. I used this app to buy train tickets. The app shut unexpectedly simply saying something went wrong. They charged my card but I didn’t get the tickets. ### 1/5 — DON’T USE THIS APP!!!! *2020-09-04, version 2.1.1* Tried to make a booking and it took my money out of my account but did not send email confirmation! I had to inquire myself using the contact address and was told the transaction had been voided - no apology or context as to why. Customer service is shocking and the app is a complete waste of time and money. If I could leave 0 stars I would. ### 1/5 — Ticket not issued *2020-02-23, version 2.0.2* Ticket not issued, money taken, on a Sunday no customer service available, guess what? My journey is tomorrow money, waste of money, I had to email them, but obviously they would only contact me tomorrow most likely, it said 3 working days, I wouldn’t suggest you book using their app, it’s not safe, I need to buy another ticket which is ridiculous, my advise don’t book with them unless your journey is way advance, otherwise you would end up like me, I’m disappointed. ### 1/5 — E-tickets only! *2020-02-11, version 2.0.2* While I applaud technology improvements, the switch to e-tickets ONLY is a bit premature. Technically the stations I travel through have e-ticket capability, however they are not on every barrier - my usual departure station has 14 barriers - only 2 are e-ticket and they are SLOW. Fine off-peak but not ideal during rush hour. I would have preferred a choice until the technology was mainstream. In the mean time I will be using the suggestions here and book elsewhere. Also app update has lost all previously stored data :-( I gave it a go and ... it failed 50% of the time. E-tickets not ready for prime time! ## Most praised reviews (10 highest-rated) ### 5/5 — All about customer service *2026-06-29, version 3.3.6* It's all about the customer apparently, give them all the options, access to the lowest prices, new features, and be responsive to queries. I don't use anyone else. They are the best. ### 5/5 — Great *2026-06-28, version 3.3.6* Love using Trainline really easy to navigate and always good rates ### 5/5 — So happy this exists! *2026-06-16, version 3.3.4* So easy to use and huge money saver ### 5/5 — Easy to use *2026-06-04, version 3.3.4* It’s even easier to use after the updates. I last used this app years ago. ### 5/5 — Simply brilliant! *2026-05-27, version 3.3.3* I was using an affiliate site and thanks to Josh in TrainSplit support I came across the TrainSplit website and app, both of which are simply brilliant. Really easy to use, responsive and links with Apple wallet. Great job folks, thank you! ### 5/5 — Quick & easy *2026-05-20, version 3.3.3* Two singles to bury st Edmunds from Broadstairs £51.00 with no rail card very happy with that price we can’t go to London for that fixed train I have to be on no refunds still a great price ### 5/5 — The Best!! *2026-05-15, version 3.3.3* This is the best train app to use and it is very easy to use, I just figure out how to choose my seat and I'm very happy ### 5/5 — Thank you *2026-05-10, version 3.3.1* Great savings and a website that is so easy to use compared to the competition. Well done! ### 5/5 — Great savings with TrainSplit *2026-04-30, version 3.3.0* Reliable and great way to save on tickets ### 5/5 — Easy to use and excellent value *2026-04-25, version 3.2.2* The journeys I’ve booked on the site have always been the cheapest . Very easy to use and when I had to reorganise a trip that was easy to do and also when I claimed due to a cancellation- again very easy to use! Highly recommend --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*