# Trainual — user reviews > 18 indexed App Store user reviews of Trainual by Trainual, Inc., rated 3.80/5 from 49 ratings. - Source: https://appshunter.io/ios/app/trainual/id1474395960/reviews - App overview in markdown: https://appshunter.io/ios/app/trainual/id1474395960.md - Rating breakdown: 5★ 30 · 4★ 2 · 3★ 2 · 2★ 6 · 1★ 9 ## Most critical reviews (10 lowest-rated) ### 1/5 — App Needs Help *2024-10-07* Trainual is great, but the app needs serious help. I don’t even use it. The buttons don’t always work, it only works in portrait mode and there isn’t much admin function. You’re better off using the web browser on your iPad than this app. **Developer response:** Hey there! 👋 We appreciate your feedback and want to make sure Trainual’s mobile app meets your needs. If you’re experiencing unresponsive buttons, that’s definitely not the experience we want for you—please reach out to support@trainual.com so we can troubleshoot! Regarding portrait mode, we added this to the iPad app last year, but if you’re looking for it on iPhone, let us know! We’re also always exploring ways to improve functionality, so we’d love to hear what would make the app more useful for you. Thanks again for sharing your thoughts! ### 1/5 — No place to sign you *2024-08-25* I’m so disappointed. I downloaded this after reading the reviews and after downloading, there is no signup page for new users. It’s just a regular login page and the “reset password” button doesn’t work because I don’t have an account. So bummed. **Developer response:** Hey there! 👋 Trainual’s mobile app requires an existing account, which needs to be created on the web first at Trainual.com. Once you’ve set up your account, you’ll be able to log in through the app. If you run into any issues, feel free to reach out to us at support@trainual.com—we’re happy to help! 😊 ### 1/5 — Fake! *2024-08-19* This app Won’t event let u sign up! **Developer response:** Hey there! 👋 Trainual’s mobile app requires an existing account, which needs to be created on the web first at Trainual.com. Once you’ve set up your account, you’ll be able to log in through the app. If you run into any issues, feel free to reach out to us at support@trainual.com—we’re happy to help! 😊 ### 1/5 — Trash *2019-12-02* How do I sign up **Developer response:** Hey there! 👋 Trainual’s mobile app requires an existing account, which needs to be created on the web first at Trainual.com. Once you’ve set up your account, you’ll be able to log in through the app. If you run into any issues, feel free to reach out to us at support@trainual.com—we’re happy to help! 😊 ### 2/5 — Confusing *2024-09-17* I downloaded the app and then it kept asking me login to my account, but there’s no clear way to set up an account. **Developer response:** Hey there! 👋 Thanks for giving Trainual a try! To log in to our mobile app, you’ll need an existing Trainual account—usually set up by your company. If you need to create an account, you can do that on the web first at Trainual.com. If you’re having trouble accessing your account, reach out to us at support@trainual.com, and we’ll be happy to help! 😊 ### 2/5 — Image links don’t work. Can’t edit Trainuals. *2024-09-16* Had to edit several trainuals because if you make images clickable, they don’t work on mobile. Also, I work remotely, and walking while working on trainual is a great way to switch things up. However, you can’t edit anything via mobile, so I have to note down changes I want to make and make them when I get home after my walk. **Developer response:** Hey there! 👋 Thanks for sharing your experience! Image links should be clickable on mobile, so if you’re still running into issues, please reach out to support@trainual.com—we’d love to take a closer look. As for editing, we don’t currently offer that functionality in the mobile app, but we totally get how useful it would be—especially for on-the-go updates. We’ll be sure to pass your feedback along to our team for future consideration. Appreciate you taking the time to share your thoughts! 😊 ### 2/5 — Help *2024-08-31* Can’t register. Am on sign-in page but am new and can’t go back or forward **Developer response:** Hey there! 👋 Thanks for checking out Trainual! Our app is designed for users with an existing account, typically set up by their company. If you’re having trouble signing in or need help getting started, reach out to us at support@trainual.com—we’d be happy to assist! 😊 ### 2/5 — iOS issues *2024-08-27* Multiple employees on my team have iPhones and cannot hit the mark complete button on any of the trainuals we have set up. We started with Trainual a few months back to set it up to make our onboarding more efficient, but if my staff can’t use their phones to finish the work we will have to seek out a different platform.. I have deleted the app and redownloaded to see if that helped the problem and I did not. This is such a great idea, but the execution doesn’t deliver.. **Developer response:** Hey there! 👋 We’re not aware of this issue happening recently, but we definitely want to make sure everything is working smoothly for your team. If you’re still having trouble with the Mark Complete button, please reach out to support@trainual.com—we’d love to investigate and help get it resolved! ### 3/5 — Doesn’t work on IPad *2025-09-22* Great app, lets make this work for IPAD ### 5/5 — Game Changer *2025-07-31* I have use Trainual in my Yacht Management Company and it is a game changer. Best thing I ever did for my company. Paid for itself 1000 times over. ## Most praised reviews (8 highest-rated) ### 5/5 — Obsessed *2025-04-13* Still in the unpublished phase but super excited to find a reliable resourceful platform I can finally brain dump all this information. EXACTLY what our company was missing. ### 5/5 — Great Addition to an Amazing Software *2019-10-03* This easy to navigate App is the perfect compliment to an already great software platform for Small Business! Well done Trainual! ### 5/5 — So helpful! *2019-10-02* Having the option to use an app now has really made our training process more efficient! Super user friendly and easy to navigate ### 5/5 — So convenient! *2019-10-02* This app is a game changer! So easy to use, great layout & employees have training at their fingertips at all times! 🥳🥳🥳 ### 5/5 — Love the new Trainual app *2019-10-02* So excited Trainual launched their app! The app makes all our training and onboarding even easier than before Now our team can stay up to date with all of our training anywhere we go. 👏🏾 ### 5/5 — Takes Training to a New Level *2019-10-02* This app takes using Trainual to a whole new level! Being able to search a policy from my phone means no more guessing or making mistakes. The mascot is pretty cute too :) ### 5/5 — Great app by Trainual! *2019-09-26* This app is a game changer! We have a number of teams that are in the field and don’t have access to a desktop computer. This app has allowed us to get our policies and procedures in the hands of all of our teams. I can look up any procedure in a matter of seconds! The app is incredibly easy to use and is a must have for any Trainual user. ### 5/5 — Love that this is an app now! *2019-09-25* The Trainual web app was nice, and it worked, but this is sooo much better and SO much easier. All my company how-to’s and need-to-knows available from my phone whenever I need them, and searchable in a second 🙌 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*