# Trane 360° — user reviews > 25 indexed App Store user reviews of Trane 360° by TRANE U.S. INC, rated 2.00/5 from 48 ratings. - Source: https://appshunter.io/ios/app/trane-360/id952809425/reviews - App overview in markdown: https://appshunter.io/ios/app/trane-360/id952809425.md - Rating breakdown: 5★ 7 · 4★ 3 · 3★ 3 · 2★ 4 · 1★ 31 ## Newest reviews (9 of 25) ### 1/5 — App is unreliable *2020-08-11, version 5.4.7* This app always shows everything out of stock. You will need to call Trane to order anything. ### 1/5 — Pure Garbage *2019-09-25, version 5.4.7* Honestly this app is trash and hard to navigate , they should make it like CE it’s way easier to navigate and everything is promptly organized well ### 1/5 — Okay *2019-09-18, version 5.4.7* Y’all broke the app again. “Session expired” every time I search a serial number. ### 1/5 — Crap App *2019-08-20, version 5.4.6* Thanks for wasting my time Trane. Dealer only. Might be nice to mention that on your download link. ### 1/5 — Another terrible Trane anything *2019-06-13, version 5.4.6* Customers and contractors don't forget and it's harder to get them to forgive. I know i'm not, hold my beer let me show you how it's done. ### 1/5 — Worthless at all *2018-09-22, version 5.4.3* No way to place an order or review existing one. Only you can do, just see part list. And what’s the reason for light commercial option? Absolutely useless! ### 1/5 — Worthless app *2017-03-02, version 5.2.0* You can't get anything but parts listings. They won't give you any unit information. I signed in to. I still have to make a phone call and wait on hold forever. ### 1/5 — 360 app *2017-01-11, version 5.1.2* This app is a POS!!!! I Do not recommend downloading it. It is useless!! 1 star only because I had to rate it to post my review! Garbage!!!!!!!Yours truly, a trane comfort dealer. ### 1/5 — Useless *2016-03-02, version 5.0.0* Almost completely useless app. Search by description brings up about 8 options, none even close to what I'm searching for. In equipment you have to enter the whole part number or it brings up nothing - not realistic when typing on my phone. Building app is only for 6 tons and higher. 👎🏻 ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible experience *2024-12-16, version 5.4.14* User friendliness is not what this app strives for. It’s utterly unusable and not helpful in any way. - HVAC TECHNICIAN ### 1/5 — Terrible app *2024-06-06, version 5.4.14* It doesn’t let you log in after a while of using it. Said account maintenance needed on a full site, when you go there you can’t know what needs to be done. ### 1/5 — Very Limited Use *2023-06-15, version 5.4.14* This app is terrible. When you pull up an PDF documents there is no way to go back. You just need to close the app and start over. Also its impossible to get pricing on parts and theres no pictures of anything. Its an app that was a good idea but never got fully implemented. I wish it was anywhere near as simple as the CE App for Carrier. We just have to keep calling Trane for everything. ### 1/5 — Just don’t *2022-08-10, version 5.4.11* This app hasn’t worked in years. No parts are ever available. My company forces it on my phone every day. I delete it every day. No matter how much reporting is done it can’t or won’t be repaired or replaced. Just don’t bother. ### 1/5 — Absolutely useless *2022-06-01, version 5.4.11* Not worth it ### 1/5 — Not for the final customer *2022-05-31, version 5.4.11* They should let us know this app its for their representative. Despite of having model and serial number I am struggling to simply find a part number for a replacement. ### 1/5 — Terrible *2022-04-13, version 5.4.11* Crashes on Iphone 13 pro constantly. Just closes when you try to use the camera. Or change the location. No photos of anything. Isn’t able to find popular parts and supplies easily by common search terms. Please just use the Watsco app already that CE , Gemaire and Baker use. Or modify this one to make easier to use. Its 2022, been with this crap too long. Its better to have a strong online functionality and convenience than nice pretty store front locations and long phone hold times. ### 1/5 — App doesn’t deliver needed info *2022-01-04, version 5.4.11* This app is becoming very poor because it no longer gives parts pricing or availability as it promises and I end up having to waste 20 minutes or more calling the parts department anyway!!! ### 1/5 — Useless *2021-11-14, version 5.4.11* The app used to tell how many or a part were in stock, now it just loads and won’t let you do anything until you close the app completely. It is useless now ### 1/5 — Update is needed *2021-01-19, version 5.4.7* This app needs a major overhaul. It constantly gets stuck on loading screens, to the point that the apps needs to be closed out and a restart. Trying to use this app in the field is frustrating. As a service tech, this would be great if it worked but it doesn’t. ## Most praised reviews (6 highest-rated) ### 5/5 — Slow *2026-05-07, version 5.4.14* It’s slow!!! Very slow, so slow it’s worthless ### 5/5 — Awesome! *2015-04-02, version 2* Love it ### 3/5 — Patients is required *2019-01-04, version 5.4.4* You have to be a tran dealer in order to use all the app features. I’ll be honest this app is very confusing to use you have to know exact part numbers or what your looking for. The positives are once you figure it out you will be able to order what u need and have this all done before u even leave the customers house. ### 2/5 — Just hire a tech to test it… *2024-11-05, version 5.4.14* This app has been shaky at best since the beginning.. once they fix something after 2 years, something else is broken. To mirror others, if you open a diagram, there is no back or return. You have to close the app and start aaallllll over again. Just hire someone to beta test it in the field for a couple weeks.. FFS… ### 2/5 — Tablet Version *2023-02-04, version 5.4.11* Please create a tablet version, or update the ability to rotate. Also equipment needs to be updated. ### 2/5 — 360 continues to lock up *2021-08-18, version 5.4.9* Trying to research parts, the app locks up with the dots going from left to right --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*