# Trane BAS Operator

> Remote building automation system management for HVAC systems. (iPhone/iPad app by TRANE U.S. INC.)

- Source: https://appshunter.io/ios/app/trane-bas-operator/id583378807 (this page in markdown: same URL + `.md`)
- Developer: [TRANE U.S. INC](https://appshunter.io/developer/583378910)
- Category: Business, Productivity
- Price: Free
- Rating: 2.44/5 from 45 App Store ratings · 39 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 114 MB
- Languages: English
- Released: 2013-01-03
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/trane-bas-operator/id583378807/reviews.md

## What is Trane BAS Operator?

Check your building’s HVAC system to see the status, make adjustments, respond to hot/cold calls quickly and get more done in your day.
The Tracer BAS Operator works with the Trane building automation system controller: Tracer SC version 3.6 and higher. The BAS Operator is fully integrated with Tracer SC – just log in to view your building!
The Trane BAS Operator Features:
Manage Alarms
•             See the active and historic alarms in your system, their severity and what generated the alarms.
•             Acknowledge new alarms and add comments for others to see
•             Keep the alarm log tidy with the delete alarm functionality
View Status
•             See what’s happening in spaces, with equipment and entire systems.
•             Built-in graphics for easy to read status, at a glance, including animations.
Take Action
•             Respond to hot/cold calls by adjusting setpoints, overriding equipment and occupancy.

A feature of BAS Operator is it remembers the connection information for your connected devices. This is very helpful! However, when Updating to a new version, do not Un-install (or delete) the old version. Doing so will erase the device connection data.

## Key features

- View system status and graphics
- Manage active and historic alarms
- Acknowledge and comment on alarms
- Adjust setpoints and override equipment
- Remember connection information

## Recent user reviews (10 of 39)

All indexed reviews: https://appshunter.io/ios/app/trane-bas-operator/id583378807/reviews.md

### 1/5 — Can’t add connections at all

*2025-12-05, version 2.21*

The app won’t even let me add Trane connect devices

### 1/5 — Can get it to verify

*2025-11-20, version 2.21*

Downloaded app made sure phone is updated, credentials are right.  Try to login in and verify and just get blue ring of death.  Something isn’t right

### 1/5 — Broken app

*2025-07-03, version 2.20*

Can’t even log in to remote access, shows blank screen when trying to add a device.

### 1/5 — Doesn’t work

*2025-04-23, version 2.19*

App worked ok for an extended period until March ‘25 when they pushed a new update. Now I can no longer login. And even worse, the local Trane guy had basically given up and cannot help me either. What a joke.

### 1/5 — Not working

*2025-01-17, version 2.17.2222*

Pulls me to some web site to sign in.

### 1/5 — Clunky and hassle to login

*2024-05-05, version 2.16.2069*

Can only change values on a few things. Very slow to load. Hassle to login, sends you to a secondary website to login every time you open up the app. This could use a lot of improvement! 
Wayne

### 3/5 — Where’s the “back” button?!

*2023-01-25, version 2.10.896*

How is there no “back” button? Forces me to start back from top of navigation tree and loses my place. Overall app works and provides value (not being tied down to computer) but needs a major refresh to meet consumer expectations for a mobile app in the year 2023.

### 3/5 — App freezes

*2022-12-27, version 2.10.896*

I only see the Trane logo for several minutes when I open the app on IOS 16.2. Nothing else happens

### 1/5 — iPhone

*2022-12-20, version 2.10.896*

Won’t connect to iPhone or iPad 😩

### 3/5 — Works but glitches

*2021-11-23, version 2.7.31*

The app works but once you disconnect site, you no longer can see the device list… you have to exit the program and then go back in.  There are other glitches that I experience as I go through it, just not enough time to write about them.

## Frequently asked questions about Trane BAS Operator

### What does the Trane BAS Operator app do?

This app allows you to remotely monitor and control your building's HVAC system. You can view the current status of your building's equipment, manage alarms, and make adjustments to settings like temperature and occupancy.

### What are the key features of the Trane BAS Operator?

Key features include viewing system status with built-in graphics, managing active and historic alarms with the ability to acknowledge and add comments, and taking action by adjusting setpoints or overriding equipment.

### Is the Trane BAS Operator app free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

### What systems is the Trane BAS Operator compatible with?

The app is designed to work with the Trane building automation system controller, specifically Tracer SC version 3.6 and higher. You can log in to view your building's status once connected.

### How can this app help with building management?

This app helps building managers and operators respond quickly to issues like hot or cold calls by allowing remote adjustments. It also provides a clear overview of system status and alarm history, enabling proactive maintenance and improved efficiency.

## Version history (last 5 releases)

### 2.22 — 2026-04-29

Support for new equipment types.
Support for additional BACnet object data types (IV, PIV, LAV, CSV, DTV).

### 2.21 — 2025-09-27

Support for new equipment type and new heat pump chiller
Fix the device name instead of serial number in organization list

### 2.20 — 2025-06-09

Fix for Trane Connect Remote Access issue that caused some users to not be able to discover their organizations
Improved load times for Trane Connect Remote Access organization list

### 2.19 — 2025-03-27

- Updated Remote Access Endpoints
- Added support for equipment using new R454B refrigerant (A2L)

### 2.18.5207 — 2025-02-05

Branding color change from Green to Blue.

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## More apps by TRANE U.S. INC

- [Trane® Home](https://appshunter.io/ios/app/trane-home/id431904233)
- [Trane 360°](https://appshunter.io/ios/app/trane-360/id952809425)
- [Trane TVR Control](https://appshunter.io/ios/app/trane-tvr-control/id1009415936)
- [Trane BAS Occupant](https://appshunter.io/ios/app/trane-bas-occupant/id1080355682)
- [Symbio® Service & Installation](https://appshunter.io/ios/app/symbio-service-and-installation/id1309310176)

All apps by TRANE U.S. INC: https://appshunter.io/developer/583378910

## Related topics

[trane bas operator](https://appshunter.io/ios/topics/trane-bas-operator) · [trane](https://appshunter.io/ios/topics/trane) · [trane pivot](https://appshunter.io/ios/topics/trane-pivot) · [trane home](https://appshunter.io/ios/topics/trane-home) · [trane diagnostic](https://appshunter.io/ios/topics/trane-diagnostic) · [operator](https://appshunter.io/ios/topics/operator) · [trane technician](https://appshunter.io/ios/topics/trane-technician)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*