# Trane® Home — user reviews > 476 indexed App Store user reviews of Trane® Home by TRANE U.S. INC, rated 4.80/5 from 151,746 ratings. - Source: https://appshunter.io/ios/app/trane-home/id431904233/reviews - App overview in markdown: https://appshunter.io/ios/app/trane-home/id431904233.md - Rating breakdown: 5★ 135,038 · 4★ 10,753 · 3★ 2,481 · 2★ 880 · 1★ 2,594 ## What do users think of Trane® Home? Overall sentiment: negative **Pros** - 🚀 Easy to control from anywhere - 🔒 Secure remote access - 👍 Convenient app integration - 👍 Helpful for monitoring HVAC system - 👍 Simple to use **Cons** - 🐛 Unreliable connection/disconnection issues - 🐛 Inaccurate temperature readings - 👎 Difficult to program schedules - 👎 Clunky and unintuitive user interface - 👎 Limited functionality compared to competitors **Commonly reported bugs** - App freezes when changing fan mode - Geofencing feature not working reliably - Thermostat not syncing with app data - Frequent app crashes and disconnections **Most requested features** - Add Apple Watch app support - Improve scheduling and programming options - Provide more detailed usage history and analytics - Integrate with smart home platforms (e.g. HomeKit) - Allow customizable temperature ranges and settings ## Newest reviews (10 of 476) ### 2/5 — Mobile Spp *2026-08-20, version 8.15.0* “Not connected”!?!?!? ### 3/5 — Offline *2026-08-09, version 8.14.0* Issues w the app and device constantly going offline when the internet is online. ### 2/5 — Great when it decides to work *2026-08-05, version 8.14.0* The app and thermostat are really convenient when they decide they want to function. More often than not, it disconnects from WiFi for no reason then makes it a hassle to reconnect (even that doesn’t work more than half the time). The difficulty maintaining connection (and inability to reconnect successfully) make it very inconvenient. ### 2/5 — Not working *2026-08-04, version 8.14.0* Update July 30, 2026. Local outdoor temperature has been stuck on 84 degrees for 2 days now. Re-booted, no help. App stopped working today Jan. 3, 2026 around 9 AM CDT and cannot be re-started. ### 2/5 — not user friendly *2026-07-26, version 8.14.0* the app is not user friendly. trying to make a schedule is ridiculous. the actual thermostat touch screen must be from the early 00's when they first came out. takes about 10-15 finger presses to get the screen to actually work. I will not get a trane in any of my properties in the future. ### 4/5 — Colored icons showing lights and outlets that are on *2026-07-19, version 8.14.0* You have a great app, but when I go to bed, I check which items are open and it is easy to see if my garage door is open as it shows up red. If you could make the lights and outlets yellow when they are on that would be very helpful. Thank you for addressing this. ### 3/5 — Poor UI design *2026-07-15, version 8.14.0* The app is supposed to allow you to program thermostat schedules. However, the developer has not put much thought into how the end user will accomplish the task. It is extremely difficult if not impossible to program schedules intuitively using this app. Needs a major revamp. ### 5/5 — Trane Thermostat *2026-07-12, version 8.14.0* I absolutely love my Trane Thermostat ! It is easy to operate and keeps the house at a perfect temperature for comfort and my pocketbook. ### 3/5 — Need learning curve? *2026-07-12, version 8.14.0* I guess we have to get used to how to set Up schedules. Always fights back. ### 5/5 — Best real world app *2026-07-10, version 8.14.0* Last night I was in the sleep zone but not quite cool enough so instead of getting up to change the settings on the thermostat I just picked up my phone and changed the thermostat from the convenience of my bed, using the train app and then swiftly fell off to sleep again. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2026-08-13, version 8.14.0* This app is pathetic. Get Apple to make a new one or just allow Home Kit to control my units. ### 1/5 — Falsely reports that it changed the temperature when I clicked down several times *2026-08-12, version 8.14.0* I’ve had this app for a long time and I just visited the Support site link through the App Store and that website is abysmal. After spending a minute on the site, I should’ve been able to find a way to contact Support no such luck. I’ve used it for a long time and lately. It just doesn’t seem to work correctly. It reports that I have changed the temperature., But then I find that the change didn’t work, even though it reported success in the app. This makes the app useless garbage. ### 1/5 — Garbage *2026-08-01, version 8.14.0* I just had a new Trane installed and it requires the Trane thermostat so my beloved Nest had to go. This app is garbage! Extremely complicated to do what should be the simplest thing. Trying to create a schedule and having to click and drag and add periods. What in the world? Why can’t I just enter times and temps for each day? Where are home and away modes? ECO mode? Why can’t you learn and create a schedule based on how I set the temps? I have two wireless sensors and why can’t I just build my preference for which to use when into my schedule? Why can’t I easily rename the sensors? Creating automations is long and tedious. What year are we in? This interface needs an overhaul. And why can’t I adjust the humidity in the app?! ### 1/5 — Terrible app *2026-07-31, version 8.14.0* We had the nest thermostat and switched to the Trane after getting a new furnace and ac unit. This device is awful. Anyone giving this a positive rating has not used a nest which is intuitive and easy to use. Love the units but the thermostat is awful! ### 1/5 — Not working *2026-07-30, version 8.14.0* Update July 30, 2026. Local outdoor temperature has been stuck on 84 degrees for 2 days now. Re-booted, no help. App stopped working today Jan. 3, 2026 around 9 AM CDT and cannot be re-started. ### 1/5 — Trane Thermostat *2026-07-28, version 8.14.0* We bought a very expensive Trane system just a few years ago. Every time it goes down, ( usually right after servicing, and we’re on vacation) there is no notification as to when? it has gone down!! This is a problem if you live in Florida! ### 1/5 — Useless *2026-07-20, version 8.14.0* owning new ac systems less than 2 month . installing this app to control thermostat and disconnect almost 1 every few days . Had to reconnect app several times and now finally it stopped to connect at all . Did all recommend troubleshooting steps delete and reinstalled app . Rebooted thermostat nothing it connects to my wifi but app is not connecting to thermostat. Very frustrated ### 1/5 — Sucks *2026-07-16, version 8.14.0* Way too many bugs on the app- doesn’t load properly, doesn’t save. Very poorly made ### 1/5 — Doesn’t work *2026-07-15, version 8.14.0* Won’t even run. Instantly crashes every time you open the app. 0/5 ### 1/5 — Still no Apple HomeKit?! *2026-07-12, version 8.14.0* 2026. WTF ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent app *2026-08-19, version 8.15.0* Easy to use. ### 5/5 — Great app *2026-08-18, version 8.15.0* I love having this app that I can check on the temperature at my house from anywhere. ### 5/5 — StL Heatwave *2026-08-08, version 8.14.0* Our Trane air conditioner is great! It is easy to program. We simply set it and forget it. ### 5/5 — Home owner *2026-07-29, version 8.14.0* No problems with the system and very efficient compared to old system so far. System is six years old. 👍 ### 5/5 — Very intuitive app *2026-07-29, version 8.14.0* This Trane app is very intuitive and easy to use. I use it daily to look at the temperature outside and then adjust the temperature in the house accordingly. I also use it while traveling to make adjustments to the temperature for the house. If there are storms at the house I can shut the unit off temporarily to protect it from any power surges. ### 5/5 — Great system *2026-07-28, version 8.14.0* Great informative app. Love it. ### 5/5 — LOVE IT *2026-07-23, version 8.14.0* Able to control ranch from a distance and get it cool befoarrival!!! ### 5/5 — Great A/C and thermostat *2026-07-20, version 8.14.0* We love our Trane air conditioner! We live in Phoenix and it keeps us cool in the desert heat. The thermostat and app are also awesome! I think it’s much easier to use than Google nest. ### 5/5 — great app *2026-07-17, version 8.14.0* first week w new Trane system and enjoying easy control from anywhere via the terrific app ### 5/5 — Great App, great HVAC System *2026-07-15, version 8.14.0* It took me a very, VERY short time to get the App and Thermostat synced via WiFi. But honestly I couldn’t have done it with Trane Tech Support. This was by far the BEST, shortest support session I’ve ever experienced. kudos to Trane and Trane Tech Support! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*