# Transact eAccounts — user reviews > 123 indexed App Store user reviews of Transact eAccounts by Transact Campus, LLC, rated 4.80/5 from 48,559 ratings. - Source: https://appshunter.io/ios/app/transact-eaccounts/id1493974212/reviews - App overview in markdown: https://appshunter.io/ios/app/transact-eaccounts/id1493974212.md - Rating breakdown: 5★ 44,342 · 4★ 2,517 · 3★ 635 · 2★ 199 · 1★ 866 ## What do users think of Transact eAccounts? Overall sentiment: neutral **Pros** - 🚀 Great technology - 🚀 Convenient - 👍 Easy to use - 👍 Accessible - 👍 Helpful - 👍 Functional **Cons** - 🐛 Inconsistent performance - 🐛 Unreliable - 🐛 Slow - 🐛 Buggy - 🐛 Glitchy - 🔒 Security issues - 💻 Infrastructure needs work **Commonly reported bugs** - Cannot add card to wallet - Login/authentication issues - Incorrect balance display - Grayed out main screen after login - Inability to find/select school **Most requested features** - Allow for two accounts under the same institution - Add option to edit payments within the app - Improve wallet integration ## Newest reviews (12 of 123) ### 3/5 — Don’t lose or break *2026-08-24, version 2026.2.0* Should have a way to remove your key off your phone, very inconvenient. ### 4/5 — Fixed *2026-07-29, version 2026.2.0* It wouldn’t load the add too wallet button but if you contact your schools card office they can fix it usually so :) ### 3/5 — Impression *2026-05-11, version 2026.1.0* Greyed buttons don’t seem ADA, the iPhone used a Picture in Picture trick that wasn’t quite clear until you hit around on the window behind it. It might be more clear as time goes on, but it’s not got a lot of guided activity to do something. ### 5/5 — Easy *2026-01-08, version 2025.2.2* Easy and fair. I appreciate the real time technical support that I needed at first. ### 5/5 — Great id app *2025-12-17, version 2025.2.2* Useful for all the university stuff and also student discounts ### 5/5 — Effectiveness *2025-12-11, version 2025.2.2* Very Good!!! ### 5/5 — Great app *2025-12-03, version 2025.2.1* Easy to use, accepts Apple Pay, simple, never has any problems! ### 5/5 — Paul C. Udeh *2025-12-02, version 2025.2.1* The app is user friendly ### 5/5 — Perfect App!! Thank you so much! *2025-10-04, version 2025.1.2* This app is absolutley perfect as a quick way to show my identity before entering tests at my University (York University, ON, Canada). It has my credential information all in one place, and it even allows me to send my ID to my Apple Wallet! It’s very useful, and I’m very grateful. Thank you so much Transact eAccounts!! You are the best!! I truly am grateful. -(^u^)/ ### 2/5 — Error message *2025-09-21, version 2025.1.2* I recently got a new phone, I've repeatedly put my information in on my new phone and it won't show it in the app. Ive wiped my old phone and I've also redownloaded and signed in many times. Nothing has worked. I need this action card to get into my housing. This needs to be fixed asap ### 5/5 — All good *2025-08-25, version 2025.1.1* Easy and simple ### 5/5 — Smooth & Clear *2025-08-21, version 2025.1.1* Getting this app onto my phone and watch was simple and clean. Great user experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-08-24, version 2026.2.0* Horrible ### 1/5 — Buggy and won’t load *2026-07-11, version 2026.2.0* App can’t seem to load at all. Having random technical issues ### 1/5 — Ain’t broke don’t fix *2026-02-04, version 2025.2.2* This app just doesn’t work. We had a beautiful system and now we have this. I won’t go into the specifics it should just work and it doesn’t. Waste my time more please. ### 1/5 — Needs work *2025-12-08, version 2025.2.1* Very complicated for end user. ### 1/5 — Too many technical issues to be considered “good” *2025-11-30, version 2025.2.1* Too many ### 1/5 — Changed phone *2025-11-29, version 2025.2.1* I changed phones and I signed back in but nothing works ### 1/5 — Fee *2025-11-10, version 2025.2.0* Charging broke college kids a fee to add money to their account no matter how small is outrageous ### 1/5 — uses deadname *2025-11-03, version 2025.2.0* uses my legal name instead of my preferred one associated with all my school accounts. this wasnt a problem with the physical card. ### 1/5 — To slow. *2025-08-12, version 2025.1.1* Waiting 5 minutes to upload a picture and another minute to get it denied. Pls speed it up ### 1/5 — No iOS 15 support *2025-05-01, version 2024.5.0* Removed iOS 15 support ## Most praised reviews (10 highest-rated) ### 5/5 — goated *2026-08-23, version 2026.2.0* i love it ### 5/5 — Easy to use *2026-08-12, version 2026.2.0* I just clicked a few well telegraphed buttons and im good to go. Super nice. Some other apps make you through like 20 step convoluted processes to get to the same place. ### 5/5 — Kelly was wonderful *2026-07-27, version 2026.2.0* I came in and she was knowledgeable and brief with my issue. She had me in and out. ### 5/5 — Tech Staff Member *2026-06-22, version 2026.1.0* Very convenient, I love this app simple to use ### 5/5 — Great app *2026-05-28, version 2026.1.0* It’s user friendly and easy! ### 5/5 — Efficiency *2026-05-08, version 2026.1.0* Works great! ### 5/5 — Great app *2026-04-28, version 2026.1.0* Excellent service!! ### 5/5 — Setting my M-Pass *2026-03-05, version 2026.1.0* This was done on the spot and reckon it’s a wonderful and efficient service at M-Pass booth at Monash Campus Centre ### 5/5 — eAccounts Rocks *2026-03-02, version 2026.1.0* Jaime (Hot Chicken) was very professional and efficient. ### 5/5 — Easy to use *2026-02-16, version 2026.1.0* I’m really happy with the functionality of this app. It’s clean and simple and not clunky. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*