# Transcend CU e-Teller

> Mobile banking app for managing accounts, transactions, and payments. (iPhone/iPad app by Transcend Credit Union.)

- Source: https://appshunter.io/ios/app/transcend-cu-e-teller/id6503369389 (this page in markdown: same URL + `.md`)
- Developer: [Transcend Credit Union](https://appshunter.io/developer/467692494)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 1,993 App Store ratings · 31 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.4 · 172 MB
- Languages: American English, European Spanish
- Released: 2024-10-14
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/transcend-cu-e-teller/id6503369389/reviews.md

## What is Transcend CU e?

Transcend CU e-Teller is your personal financial advocate. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

Here’s what you can do with Transcend CU e-Teller:
Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.
Set up alerts so you know when your balance drops below a certain amount
Make payments, whether you’re paying a company or a friend
Transfer money between your accounts
Deposit checks in a snap by taking a picture of the front and back
Reorder your debit card or turn it off if you’ve misplaced it
View and save your monthly statements
Find branches and ATMs near you
Secure your account with a 4-digit passcode or biometric on supported devices.

## Key features

- Organize transactions with tags, notes, and photos
- Set balance alerts
- Make payments and transfer money
- Deposit checks via photo
- Manage debit cards
- View and save statements
- Find branches and ATMs

## What do users think of Transcend CU e?

Overall sentiment: positive

**Pros**

- 🚀 Excellent new app
- 👍 User-friendly interface
- 🔒 Improved security features
- 💡 Useful new credit monitoring

**Cons**

- 🐛 Bugs and glitches
- 👎 Less user-friendly than previous app
- 🔒 Overly restrictive login options

**Commonly reported bugs**

- Locked card won't unlock
- Crashes and freezes

**Most requested features**

- Calendar option for bill payments
- More customization options

## Recent user reviews (10 of 31)

All indexed reviews: https://appshunter.io/ios/app/transcend-cu-e-teller/id6503369389/reviews.md

### 5/5 — Electronic Deposit

*2026-08-25, version 3.37.0*

Called and a helpful agent was able to increase my daily deposit amount to save me a trip to the bank!

### 1/5 — Transcend sucks

*2026-08-12, version 3.36.0*

They take forever to do a transfer.  Their app is wonky as hell.  They do not play nicely with other banks. Nothing works smoothly when trying to make a payment. My advice to anyone who gets stuck having to use this company is get a loan from your personal bank and pay off the loan with transcend and never look back after deleting the app and leaving the credit union.  The place is unusable.

### 5/5 — Best customer service!

*2026-07-16, version 3.34.1*

I've been banking here for four years and I've never had anything less than exceptional customer service! I've lived in another state for seven years, and I still bank with Transcend credit union!

### 1/5 — Log in

*2026-04-11, version 3.32.0*

It won’t let me log into my other account.

### 5/5 — Bill pay

*2026-04-07, version 3.32.0*

I really like the changes they have made to paying my bills through the app. Thank you!

### 5/5 — Easy peasy

*2026-02-12, version 3.30.2*

You all make transferring and paying bills sooo easy. Thank you

### 5/5 — Deposit

*2025-08-04, version 3.23.1*

Easy and convenient

### 1/5 — Just want to make a payment.

*2025-07-18, version 3.23.1*

This is the hardest website for making a payment. You can make it easier. I hate coming to this site every month.

### 5/5 — Proud Member

*2025-01-25, version 3.19.1*

I have been with Transcend since it was KY Telco. I am impressed with the new app and the overall accomplishments of my local credit union. Keep up the great service! Branden 4 prez!!!

### 1/5 — Complaints

*2025-01-16, version 3.18.0*

I don’t like the Home Screen defaults to PIN Code to access account. If someone gets access to my phone and strikes upon my PIN code (only 4 digits not the most secure. Other accounts offer a choice on their Home Page to login with USER ID and Password or a Pin Code. I feel that is more secure 

Also, on Bill Pay, I may not want to pay a bill on the day I happen to log in to my account. If I have a bill I know is coming due, and I’m logged in 2 weeks prior to its due date, I’d like a calendar option to select the future date I want the payment to be made.

## Frequently asked questions about Transcend CU e

### What can I do with Transcend CU e-Teller?

You can manage your finances by organizing transactions with tags and notes, setting balance alerts, making payments, transferring money between accounts, depositing checks by taking pictures, reordering or turning off debit cards, viewing and saving monthly statements, and finding nearby branches and ATMs.

### How secure is Transcend CU e-Teller?

The app is designed to be secure and offers options to secure your account with a 4-digit passcode or biometric authentication on supported devices. It aims to provide a safe environment for managing your financial information.

### Is Transcend CU e-Teller free to use?

The app is free to download and use. While the description doesn't explicitly detail in-app purchases, it is listed as having 'free with in-app purchases' as its monetization model, suggesting some features or services might have associated costs.

### What are the main benefits of using this app?

The app makes managing your finances easier and faster by providing tools to keep transactions organized, set up important alerts, and perform common banking tasks like payments and check deposits directly from your mobile device.

### Can I deposit checks using the app?

Yes, you can deposit checks quickly by simply taking a picture of the front and back of the check through the app. This eliminates the need to visit a branch or ATM for check deposits.

## Version history (last 5 releases)

### 3.37.0 — 2026-08-19

Version 3.37.0
• Bug fixes and performance improvements

### 3.36.0 — 2026-07-16

Version 3.36.0
• Bug fixes and performance improvements

### 3.34.1 — 2026-05-22

Version 3.34.1
• Bug fixes and performance improvements

### 3.34.0 — 2026-05-19

Version 3.34.0
• Bug fixes and performance improvements

### 3.33.0 — 2026-04-14

Version 3.33.0
• Bug fixes and performance improvements

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## More apps by Transcend Credit Union

- [e-Teller](https://appshunter.io/ios/app/e-teller/id909739123)

All apps by Transcend Credit Union: https://appshunter.io/developer/467692494

## Related topics

[transcend](https://appshunter.io/ios/topics/transcend) · [transcend credit union](https://appshunter.io/ios/topics/transcend-credit-union)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*