# Transdev Go — user reviews > 164 indexed App Store user reviews of Transdev Go by Rise Digital Media Limited, rated 4.45/5 from 33 ratings. - Source: https://appshunter.io/ios/app/transdev-go/id6477827584/reviews - App overview in markdown: https://appshunter.io/ios/app/transdev-go/id6477827584.md - Rating breakdown: 5★ 27 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 3 ## What do users think of Transdev Go? Overall sentiment: negative **Pros** - 👍 Good app - 🚀 Useful for tracking buses - 🚀 Helpful for Blackburn Bus Company **Cons** - 🐛 Crashes frequently - 🐛 Unreliable bus tracking - 🐛 Tickets not working properly - 👎 Confusing and unintuitive interface - 👎 Downgrade from previous app - 👎 Lacks important features from old app - 👎 Requires too many steps to use **Commonly reported bugs** - Tickets expiring too quickly after activation - App crashing when trying to open tickets - Inaccurate bus arrival times - Buses not showing up on map - Incorrect route information **Most requested features** - Restore features from old app - Improve bus tracking accuracy - Make app more user-friendly - Add ability to view full timetables - Remove requirement to upload photo for tickets ## Newest reviews (10 of 164) ### 5/5 — Really Useful *2026-06-05, version 4.27* Transdev Go allows me to use my bus pass for any bus in Lancashire which allows me to get around where I need to go ### 1/5 — Piss off *2026-06-01, version 4.27* Spamming me asking for a rating this is the 3rd time I’ve done it now ### 5/5 — Transdev Go. *2026-05-28, version 4.27* The App is very good, easy to use and is very practical. In ### 5/5 — Great app *2026-05-26, version 4.27* Love this app ### 1/5 — Bad design *2026-05-23, version 4.27* Quite why in this day and age you have to select different areas to be able to see all the buses that go through my area is ridiculous. Should just be 1 area with all providers buses listed. I'm a DBA for a living, you should be able to search across all providers on 1 search. If the technical team behind this wish to discuss I'd be happy to. ### 2/5 — Dr *2026-05-19, version 4.27* Setting a default of planning a journey from the current location would be useful rather than entering the nearest stop which may not be evident. This is used on most bus planning apps and used to be available on your previous version ### 1/5 — Worse *2026-05-11, version 4.27* Old one was better ### 1/5 — Too many surveys! *2026-05-08, version 4.27* STOP WITH THE POP UPs EVERY-TIME I OPEN THE APP have some self control! ### 5/5 — Excellent service *2026-05-07, version 4.27* Really helpful for me when planning journeys. Also updates about route changes and delays. ### 1/5 — Ok but not great *2026-04-01, version 4.27* You should be able to start with ‘my location’ not have to find a street and type it in. ## Most critical reviews (10 lowest-rated) ### 1/5 — There’s not Work with VoiceOver screen reader *2026-08-07, version 4.27* My partner and I are blind and rely on VoiceOver an Apple screen reader tool. This app is completely incompatible with VoiceOver. Nothing speaks out absolutely disgusting in this day and age how somebody can develop an app and not test it with software essential to blind people sort yourself out. ### 1/5 — The app is not good *2026-08-01, version 4.27* The plan your journey section of the app is not good. It tells you to walk to another bus stop even though you entered the closes bus stop to you. ### 1/5 — Coastliner bus *2026-07-27, version 4.27* I can’t even tell if the Coastliner bus is moving or not on this app it used to be good Before the bus company updated it used to show Buses moving now I can’t tell I would like it to show bus moving like before I would appreciate it many thanks ### 1/5 — Single decker was stupid *2026-07-14, version 4.27* We were waiting for the 843 to York and Leeds with a very long queue then a single decker bus turned up which quickly filled up and full of standing as well leaving all the old and fragile ones having to wait an hour for the next bus this is ridiculous and unacceptable ### 1/5 — So bad...im using other apps (2026) *2026-07-13, version 4.27* Congrats to TransDev for replacing a useful app with a potato a few years ago. Now we're allegedly getting a new app. Here's hoping it is made by different people and actually works, unlike the current app. And made sure the new app keeps pestering you to login, because nothing is better than a needy public service. As for the current app.... it was bottom of the barrel when it was introduced and years later, its the same. An app made by people who do not understand how people use the apps on their journey. An app by people who probably never commuted by bus or relied on a bus service. An utter disgrace. Thanks TransDev!!! ### 1/5 — No Monthly Ticket For Manchester? *2026-07-09, version 4.27* What’s the reason for removing the monthly ticket option for Greater Manchester? No problem for other areas but you also have no problem bussing your customers from Burnley into Manchester and helping them save money. ### 1/5 — Shambles of a company *2026-06-26, version 4.27* Don’t know what’s worse the service, communication or the app It’s almost impressive how bad they are. I wish I could get paid to be this bad at my job ### 1/5 — Bus user *2026-06-26, version 4.27* Amazing news that this awful app is to be replaced with a new app from the old provider - the old app was perfect and it’ll be great see the improvements and once again be able to use the Transdev Go app. ### 1/5 — ticket issue *2026-06-26, version 4.27* be carefull when you buy your ticket. it says the ticket available in al yokshire but it appears only valid special parts. kinda scam ### 1/5 — Useless *2026-06-09, version 4.27* The timings on this are inconsistent. Also every time I open the app I am asked to review it ## Most praised reviews (10 highest-rated) ### 5/5 — Lovely *2026-08-22, version 4.27* Absolutely love it perfect for if ur using buses everyday ### 5/5 — Bus *2026-08-07, version 4.27* Verry good ### 5/5 — Good *2026-07-03, version 4.27* Good app ### 5/5 — Good app *2026-06-18, version 4.27* Helps me get to where i need to be ### 5/5 — Go app *2026-06-12, version 4.27* This app needs updating as it is not showing bus locations for all buses ### 5/5 — 😀 *2026-06-10, version 4.27* Great service great drivers. Number 19 ### 5/5 — G *2026-06-09, version 4.27* G ### 5/5 — Brilliant! *2026-06-09, version 4.27* What a brilliant app, I used to be looking up timetables every time I took a journey, plus I’d be stood at the bus stop wondering if it was going to turn up? Now I can actually see how far away the bus is and I can leave the house accordingly A definitive 5 stars from me! ### 5/5 — Easy to use *2026-06-08, version 4.27* Always a “must” for any bus journey! ### 5/5 — M4 *2026-06-07, version 4.27* My bus pass is my lifeline. I use my pass every Dayi --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*