# Transfez - Money Transfer — user reviews > 180 indexed App Store user reviews of Transfez by INDOKOALA REMITTANCE, PT, rated 4.80/5 from 24 ratings. - Source: https://appshunter.io/ios/app/transfez-money-transfer/id1486788437/reviews - App overview in markdown: https://appshunter.io/ios/app/transfez-money-transfer/id1486788437.md - Rating breakdown: 5★ 22 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of Transfez? Overall sentiment: positive **Pros** - 🚀 Extremely fast transfer times (often within hours or same day) - 💰 Competitive exchange rates and low fees compared to banks - 👍 User-friendly and easy-to-use interface - 🎯 Reliable and trustworthy service - 💬 Responsive and helpful customer service via WhatsApp - 🌍 Supports transfers to multiple countries worldwide - 📱 Simple registration and verification process - ✅ Transparent pricing with no hidden fees - 🔒 Secure transfer to company bank accounts rather than personal accounts - 🎁 Referral codes available for free transfer fees **Cons** - ⏱️ Occasional delays despite promised timeframes - ❌ Payment verification issues causing transaction rejections - 📞 Limited customer support channels (WhatsApp only) - 🔄 Refund process can be complicated and time-consuming - ⚠️ Lack of explanation or transparency during delays - 💱 Exchange rates could be more competitive in some cases - ⏰ Office hours limitations affecting transaction processing - 📱 Limited communication options beyond WhatsApp **Commonly reported bugs** - Payment deducted from bank but not verified in app, causing rejection - Transaction status showing 'in progress' despite completion delays - Discrepancy between promised delivery time (2 hours) and actual delivery (2+ days) - Money transfers not arriving within stated timeframes **Most requested features** - Faster transfer speeds (same-day or minutes instead of hours) - Phone support in addition to WhatsApp - In-app notifications showing estimated arrival time after processing - Office address and customer service details in the app - Even more competitive exchange rates - Support for additional payment methods beyond VA and bank transfers ## Newest reviews (11 of 180) ### 5/5 — Puas *2025-08-11, version 4.4.9* Sangat suka dengan Aplikasi ini karena ada voucher gratis transfer ke seluruh negara setiap bulannya ### 5/5 — The best remittance *2025-08-09, version 4.4.8* This is the best, convenient and genuinely safest way to transfer money from wherever you are. It has great benefits and features, specially for Indonesian and people who live around Asia!!! ### 5/5 — Bagus *2025-07-11, version 4.4.7* Cepat ### 5/5 — Sangat memudahkan *2025-07-02, version 4.4.7* Transfer valas yang biasanya harus antre di bank kini tidak perlu lagi. Nilai tukar juga masuk akal. ### 5/5 — Good *2025-06-30, version 4.4.7* Nice app transfer so fast 😍😍😍 ### 5/5 — Mantap *2025-04-30, version 4.4.2* Terbaik memang aplikasi ini, tanpa ribet dan cepat 🤗 ### 5/5 — Excellent App *2025-04-21, version 4.3.8* This is highly user friendly, best deal providing and excellent platform to transfer money to India ### 5/5 — review pemakaian transfez *2025-04-06, version 4.3.7* pertama kalinya pakai transfez dan surprisingly sangat convenient! praktis, cepet, UI nya pun simpel gampang dimengerti. bahkan orangtua langsung bisa pakai sekali diajarin 🫶 ### 5/5 — Transfer uang semakin gampang menggunakan aplikasi ini *2025-03-31, version 4.3.7* Lebih cepat dan juga lebih nyaman, gaperlu ke bank lg, lgsg lwt mbanking ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2025-03-31, version 4.3.7* Cepat, mudah dan user friendly! ### 5/5 — Review aplikasi Transfez *2025-03-30, version 4.3.7* Transfez adalah aplikasi transfer uang ke luar negeri dengan biaya rendah, kurs kompetitif, dan proses cepat. Aplikasi ini mudah digunakan dan sudah berizin resmi dari Bank Indonesia, sehingga keamanannya terjamin. Saya mencoba menggunakannya dan merasa puas dengan kemudahan transaksi serta notifikasi real-time. Namun, ada keterbatasan dalam negara tujuan dan jam operasional. Secara keseluruhan, Transfez adalah solusi praktis dan efisien bagi yang sering melakukan transfer uang internasional. ## Most critical reviews (10 lowest-rated) ### 1/5 — bad experience *2026-07-13, version 4.6.23* verifikasi lama customer service juga lama 🤌🏽 ### 1/5 — CS Slow Response dan tidak ada Solusi *2026-03-08, version 4.6.9* Sy sangat sangat kecewa, sudah sebulan gak ada solusi, hanya jawaban “masih dalam koordinasi lanjutan”, slow slow response dan percuma ada ticket kl tanya hal yg sama, Do not recommend! ### 1/5 — UI terbaru blm sempurna jgn dilaunching goblok. *2026-01-26, version 4.6.6* UI klo blm perfect jgn maksa dilaunching org mau transfer duit diMintain ktp ud difoto asik error ### 1/5 — Susah nutup akun *2025-10-16, version 4.5.3* Ini app parah banget, saya sudah request ke CS untuk nutup akun lbh dr 2 bulan namun, akun saya masih aktif smp hari ini. Dan sdh ber ulang kali chat ke cs, namun ga ada hasil. Mending jangan coba2 deh ini aplikasi ### 1/5 — Error *2025-07-10, version 4.4.7* Minta update data kota dan provinsi terus blank white screen error. Could do better optimizatiob of the apps. Padahal uda nyaman pake transfez akhirnya kudu pindah aplikasi ### 1/5 — Sangat mengecewakan *2025-06-18, version 4.4.4* Saya melakukan transfer tapi sampe berhari uang nya tidak masuk ke rek tujuan.. pihak Transfez sangat lambat melakukan penanganan.. sehingga banyak merugikan waktu saya dan biaya operasional. ### 1/5 — Kacau Tranfez *2025-06-17, version 4.4.4* Kacau tranfez kirim uang nominal kecil ke Thailand sudah hampir 1x24 jam belum juga masuk, sudah whatsapp / email respond hanya disuruh menunggu ada technical issue dengan partner. Tidak ada kejelasan, dan estimasi kapan uang akan dikirim ### 1/5 — Poor Customer Service!! *2025-05-06, version 4.4.2* Worst customer service every, not responsive and very unprofesional! I very much doubt the authenticity of those 5 stars “reviews”, super fake! 😂 ### 1/5 — Status selesai!! *2025-04-15, version 4.3.7* Status selesai !! Pas di check dananya belum masuk!! Bagaimana ini!!! No one respon !! ### 1/5 — transfez *2025-02-01, version 4.3.1* lama ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use dan sangat cepat sampai d tujuan *2026-08-24, version 4.6.26* Mudah d gunakan dan sangat cepat sampai d tujuan dengan harga kurs yg sangat bersaing apalg kalau dapat promo free transfer ### 5/5 — King *2026-06-28, version 4.6.19* Sae pisan ### 5/5 — Sangat memuaskan *2026-06-08, version 4.6.18* Rate tinggi dan sampai saat itu juga. Terima kasih transfez . Its really recommended apps to send money to Indonesia ❤️❤️❤️❤️❤️❤️ ### 5/5 — Simple *2025-12-23, version 4.6.3* Mudah sangat dipakai aplikasinya, ga pusing harus pilih apa, stepnya juga ga belibet ### 5/5 — Very nice *2025-12-16, version 4.6.2* It’s very usefull, i use this from sending money from singapore to Indonesia with a promo ### 5/5 — Aplikasi the best *2025-11-20, version 4.5.6* Sangat membantu saya buat Transfer dana ke luarnegeri, mempermudah usaha kecil saya, Rate Kurs rendah,biaya murah ### 5/5 — Best *2025-10-22, version 4.5.4* Safety and 5 star ### 5/5 — Honest review *2025-09-24, version 4.5.2* Very helpful, fast, and competitive rate! ### 5/5 — Fast, easy and reliable *2025-08-29, version 4.5.1* My family are waiting my salary for daily living so I have to remit or transfer my salary fast and reaching them safely, and Transfez works well for me. Thanks ### 5/5 — Jossss *2025-08-16, version 4.5.1* Mantapppp --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*