# Transport Scot Pass Collect — user reviews

> 37 indexed App Store user reviews of Transport Scot Pass Collect by Transport Scotland.

- Source: https://appshunter.io/ios/app/transport-scot-pass-collect/id1603429408/reviews
- App overview in markdown: https://appshunter.io/ios/app/transport-scot-pass-collect/id1603429408.md

## Newest reviews (18 of 37)

### 1/5 — Confused

*2024-09-15, version 1.2*

I was hoping that this app would allow me to store my card details on my phone to save me carrying the physical card when I get the bus. It took ages to scan and then gave me just the information that I could see for myself on the card. The only option was to then to return home and do it all again. I am very confused as to why this app would be a good idea.

### 1/5 — Waste of time

*2024-08-29, version 1.2*

Installed it to use young Scot card as my son keeps losing his. Took 10 minutes to scan the card which it said was successful and it showed all the correct details on the page but then it went to Home Screen telling me to do it all over again. I repeated this numerous of times before giving up and deleting the app

### 1/5 — Doesn’t scan

*2024-05-25, version 1.2*

Needs fixed urgently

### 1/5 — Pointless

*2024-04-05, version 1.2*

What is the actual point of this app ??? to scan your card and then it shows up and you can’t do a thing with it !!

### 1/5 — Complete Waste of Soace

*2024-04-04, version 1.2*

Appalling, and typical of saltire card operations

### 1/5 — Bad app

*2023-11-25, version 1.2*

Card never scand

### 1/5 — Doesnt work

*2023-11-12, version 1.2*

Doesnt want to scan the card

### 1/5 — Pointless

*2023-08-22, version 1.1*

Absolutely useless. Don’t waste your time.

### 1/5 — What is the point?

*2023-08-18, version 1.1*

It doesn’t seem to be a replacement for the existing physical card, so a bit pointless in most cases.,

### 1/5 — Not fit for purpose

*2023-04-09, version 1.1*

Does not work on young Scot card to add travel.

### 1/5 — doesn’t work

*2023-02-26, version 1.1*

doesn’t work on iPhone 6S despite having nfc and being on the latest update

### 1/5 — Under 22 can’t enable when Disability card

*2023-02-06, version 1.1*

My disability bus pass has expired and while waiting for a new one, I try to give my card the under 22 bus pass. It just doesn’t work

### 1/5 — wont let me use the app

*2022-11-02, version 1.1*

i cannot use the app because of my phone model, ridiculous

### 1/5 — Card not scanning

*2022-10-11, version 1.1*

The online application process did not allow me to provide revised proof of id so thought this would be a lifeline. Pile of rubbish - card does not scan on iPhone XR - having to ask for paper application - worst online process experienced in my life and I work in IT

### 1/5 — Won’t read

*2022-10-05, version 1.1*

The app refuses to recognise my card and won’t read it (newish iPhone)

### 1/5 — Can’t scan without iPhone 7

*2022-06-27, version 1.0*

I can’t even scan my national entitlement card without an iPhone 7. what a joke 😡😡

### 1/5 — Doesn’t scan

*2022-06-21, version 1.0*

I’m using an iPhone 12 and cannot get to scan. Daughter too embarrassed and just walks!! Useless.

### 1/5 — app doesn’t work

*2022-05-26, version 1.0*

none of the buttons work tried deleting and redownloading it’s useless

## Most critical reviews (10 lowest-rated)

### 1/5 — Youngscot card

*2026-05-15, version 1.5*

Basically this app is supposed to help you to use your busspass online rather than using the busspass in person but after scanning the card it takes you back to the start like nothing has happened I honestly don’t recommend

### 1/5 — Useless

*2025-02-17, version 1.3*

I don’t get it? it scans my card but doesn’t store it to you on the bus? Completely useless.

### 1/5 — Never works

*2025-02-06, version 1.3*

No matter how many times or what I do the bloody thing can never scan my card , meaning I have to travel to the office to find out what’s on my card …uselsss

### 1/5 — Not working

*2025-01-29, version 1.3*

It kept telling me there's nothing on the card and it just doesn't work.

### 1/5 — Doesn’t work

*2024-12-06, version 1.3*

Loaded app ok but takes me back to the Home Screen and doesn’t show card. Then it asks me to load my card again.  Not impressed.

### 1/5 — Waste of time and pointless

*2024-11-18, version 1.3*

Eventually scans card (seniors bus pass)but that’s it! Shows info on card but no way to save card digitally on i phone or digital wallet so cannot see any benefit in having this application, so don’t bother!

### 1/5 — why I need to download the app

*2024-10-14, version 1.3*

what is the meaning of this app? It’s useless

### 1/5 — Doesn’t Work for Saltirecard

*2024-10-09, version 1.3*

Regardless of how you position your phone over the card or position the cared itself, the App will not scan.

### 1/5 — Please add a camera option

*2024-10-01, version 1.3*

Please add a camera option, it's taking so long for it to scan, and I still did not scan it.

### 1/5 — Dreadful app

*2024-09-22, version 1.2*

Waste of time…loaded my +60 Saltire…but nothing stored! Like others have said…great idea but terrible execution….looks like I’ll have to stick with my physical card!

## Most praised reviews (6 highest-rated)

### 5/5 — Very easy

*2023-06-09, version 1.1*

I paid attention to the the instructions following the guide for phones with the ability to scan and it was a pleasantly easy thing to do!

### 5/5 — Thanks

*2022-05-03, version 1.0*

Works for me

### 5/5 — Better work

*2022-03-16, version 1.0*

If this doesnt work i cant go to work

### 5/5 — Aidensmum

*2022-03-14, version 1.0*

This was so much easier just scanned card and travels now on it fantastic

### 5/5 — Thank god for this app!!!

*2022-03-05, version 1.0*

My Nec application is taking forever, so in the mean time I’m able to upgrade my young Scot card. Only criticism I have is that the government should have advertised this app way more than they did. Here’s a tip Place your card against the very top of your phone because that’s where the NEC reader is!!

### 2/5 — App not great

*2024-08-08, version 1.2*

Tried the app and it will not scan my new disabled bus pass. Have tried a few times and have now given up. App os no good and needs updating.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*
