# TransUnion HK Credit Report — user reviews

> 12 indexed App Store user reviews of TransUnion HK Credit Report by TransUnion Limited, rated 3.40/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/transunion-hk-credit-report/id1600437761/reviews
- App overview in markdown: https://appshunter.io/ios/app/transunion-hk-credit-report/id1600437761.md
- Rating breakdown: 5★ 7 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Crash, crash and crash

*2026-04-29*

Can’t even login properly

### 1/5 — Useless

*2025-10-18*

Can’t sign up totally useless

### 1/5 — Worst

*2025-10-14*

Literally the worst company on the app. This doesn’t even work it doesn’t work in any way shape or form. I’m not sure what the hell is going on. How can this be a big

### 1/5 — Useless company

*2025-09-17*

This company is a complete waste of time. Even though I was told they are the biggest credit report company in the U.K. it’s obvious that is used because it’s the cheapest. You cannot register as the system although in English will only allow you to register if you are a Hong Kong resident. Their call handlers are unhelpful, the virtual assistant only replies saying I’m new so cannot help and when you email you get an automatic reply saying they will not be able to reply due to high demand. Why is a Hong Kong based company managing and reporting to companies in the U.K. when U.K. residents are unable to register.

### 1/5 — Pathetic app

*2025-08-14*

Useless app from
an incompetent company, I have emailed them several times about having incorrect information on their data base & they haven’t bothered to reply
I intend to report them to the Fca & the Financial
 ombudsman service

### 1/5 — ??????

*2025-07-20*

What’s the usefulness of checking my Credit Score for the UNITED KINGDOM using an app Based in Hong Kong, what can they possibly Know ??????

### 1/5 — Useless

*2024-07-08*

Tried to open account and asks for mobile number , it will only let me enter 8 digits off my number !!!! Totally useless

### 1/5 — Ridiculous!

*2024-07-04*

I’m at a loss of what the point of this app is. So, even though you can change the language from Chinese to English, you still can’t use the app as to sign up because you need a Chinese phone number and a Chinese ID which makes it inaccessible if you live in Europe. So, so foolish and a complete waste of time unless you have Chinese credentials!🤷‍♀️

### 1/5 — Scam Alert

*2024-03-19*

You are running a scam here. When I got the subscription it said I'll get credit score and report for free with it.

Now your agent is asking me to buy a report separately. Disappointing!

### 3/5 — Buggy App

*2023-01-16*

The app is buggy with many missing features, such as unmapped strings. The authentication flow is also confusing - the login page asks if the device is trusted (and authenticates with biometrics), but still requires an OTP on every log in.

## Most praised reviews (2 highest-rated)

### 5/5 — Canadian

*2025-06-05*

Immigrant

### 5/5 — Hi

*2023-05-28*

Is very good

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*