# TransWest Mobile Banking — user reviews > 32 indexed App Store user reviews of TransWest Mobile Banking by TransWest Credit Union, rated 4.80/5 from 462 ratings. - Source: https://appshunter.io/ios/app/transwest-mobile-banking/id552545065/reviews - App overview in markdown: https://appshunter.io/ios/app/transwest-mobile-banking/id552545065.md - Rating breakdown: 5★ 395 · 4★ 55 · 3★ 5 · 2★ 0 · 1★ 7 ## What do users think of TransWest Mobile Banking? Overall sentiment: positive **Pros** - 👍 User-friendly and easy to navigate - 🚀 Quick access to account information - 💳 Convenient mobile deposit - 🏦 Simplifies banking needs - ✨ Great customer service - ✅ Does the basics well - 📱 Handy for on-the-go banking - 💯 Makes banking a breeze - 🌟 Miles ahead of other credit unions **Cons** - 🤔 Lacks detailed transaction information - 💳 Cannot add new payees for bill pay - ⚠️ Intransit transactions not visible - 🎨 Design could be sleeker **Commonly reported bugs** - Transactions disappear from Scheduled and Account History during Bill Pay - Intransit transactions not visible on Account History screen **Most requested features** - Button to pay off credit card - Visibility of intransit transactions - Add Touch ID to log in ## Newest reviews (16 of 32) ### 5/5 — No complaints *2014-10-22, version 4.3.0.0* It does its job well ### 5/5 — Great app!!! *2014-05-23* I love this app! So easy to use and never a problem! It makes doing my banking a breeze. ### 5/5 — Yahoo!! *2014-03-18, version 3.5.2.0* Excellent app to get basic info on your account. ### 5/5 — Handy app *2013-12-23* Works great for what I need to so. Mobile deposit really comes in handy. ### 5/5 — Great progress *2013-11-20* Like the app and although its capabilities are not as great as some banks, I am very happy with the progress TWCU has made so far. Miles ahead of other credit unions! LOVE the mobile deposit!!! ### 5/5 — Great app *2013-05-28, version 3.3.1.0* It's a great app that easy to use ### 5/5 — Good one *2013-03-28, version 3.1.2.0* I love TWCU and this app increases that love substantially! ### 5/5 — Great app!!! *2013-02-21, version 3.1.2.0* This is awesome, I was waiting for it to come along. ### 5/5 — Totally awesome! *2013-01-15* Soooo excited for this mobile deposit. It will make many people happy. ### 5/5 — Best *2013-01-12* Does everything I need it to do from a mobile stand point ### 5/5 — TransWest Mobile App *2012-12-13* This app is simple to use and makes my mobile banking experience much easier. ### 5/5 — Love it.... *2012-12-11, version 3.0.30.0* This is a great app. So handy to do everything from my phone. Thx ### 5/5 — Great app *2012-12-11* It's a very awesome app, make transferring money easy and checking your balance way fast ### 5/5 — Rated 10 *2012-12-03* This app is the best, now I don't have to use my safari app to check my accounts, thank you transwest :D ### 5/5 — Necessity. *2012-11-26* If you bank with Transwest, this app is a necessity. Very easy to monitor accounts and transfer between accounts whenever I want. ### 5/5 — Love it!! *2012-11-09* I seriously love this app! It makes it so easy to monitor my accounts all the time. I can pay my bills so fast now too. If you bank with Trans West, you need this app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Dislike *2016-06-30, version 5.2.0.0* I really don't enjoy this banking app. It does the basics but isn't helpful when I need detailed information about transactions and I can't add new payees for bill pay. I also bank with Chase and find their app to be far superior and more user friendly. ### 4/5 — Solid app *2022-06-14* Would be awesome if there was a button to pay off credit card instead of typing in the amount every time ### 4/5 — Love TWCU *2019-03-07* I love this app and the convenience it allows with banking needs. My only issue is not being able to see intransit transactions within the app. When using Bill Pay there is always a day where you cannot see transactions. The transactions are no longer seen on the Scheduled tab in Bill Pay and also are not seen on the Account History screen. All transactions need to be visible in a Pending stage on the History screen for complete transparency and accounting purposes. It would be great if this issue could be addressed in your next update. ### 4/5 — Great App. *2016-05-29* This app makes it easy to see balances, transfer funds and pay bills. I can take care of all basic banking need in moments, in one place. ### 5/5 — Service. *2023-07-15* Always a a pleasure dealing with hhh ### 5/5 — User friendly and not complicated *2023-02-06* I can see everything I need and easily get around the app to do whatever I need. TransWest app better than any of my other banking apps ### 5/5 — 😉 *2021-05-08* The best bank! 🙂 ### 5/5 — Banking *2020-10-30* I love this app, it nice to be able to check my account quickly! ### 5/5 — Member s bills *2018-11-09* This is the greatest cu ever. Greatest staff. You will never know how much we appreciate all of you. ### 5/5 — Excellent app *2017-05-23* Very pleased with the app. Extremely easy to manage accounts, deposit checks, and pay bills. ## Most praised reviews (4 highest-rated) ### 5/5 — Touch ID *2017-01-07, version 5.2.6* Need to add Touch ID to log in... ### 5/5 — Customer *2016-10-13, version 5.2.6* Love the convenience of this app and how well it works! ### 5/5 — Great App *2016-01-13* Great app that does all you need to manage your finances. Have been treated very nicely by Transwest and they have done an amazing job with this app. Perhaps needs a sleeker design but operates well. ### 5/5 — Easy and efficient! *2015-04-25, version 4.3.0.0* A breeze --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-28.*