# Traumasoft MDT — user reviews > 26 indexed App Store user reviews of Traumasoft MDT by Traumasoft, rated 1.50/5 from 45 ratings. - Source: https://appshunter.io/ios/app/traumasoft-mdt/id1503703649/reviews - App overview in markdown: https://appshunter.io/ios/app/traumasoft-mdt/id1503703649.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 5 · 1★ 35 ## Newest reviews (7 of 26) ### 1/5 — Terrible app! *2025-03-12* Worthless app! You have to sign out and back in after every call because it won’t communicate with dispatch. Sometimes calls from the previous day I’ve cleared out show up again the next morning. It won’t allow Face ID either. ### 1/5 — Junk *2024-12-18* I expect better for a service we pay so god awfully much for. Why has this not been totally revamped? ### 1/5 — It just doesn’t work *2024-06-06* This app is more of a headache then it is to just write your own times down. You constantly have to close out the app and sign back in after every call to get it to update calls. It will not save your info to the iCloud Keychain or do a sign in by biometrics. You spend more time logging out and logging in than actually utilizing it. Also, you cannot set it to quiet. It belts out an annoying chime that will not stop until you physically get in and stop it. Which is not good if you have a critical patient and your hands are busy and your partner updates your status, or dispatch updates it. ### 1/5 — Does not update trips properly *2023-09-27* Often when a new dispatch comes through, the app won’t show it until you close and reopen the app. Same goes for call updates. Data is not pulled to the app in real time. You have to close and reopen to make sure you have up-to-date information. ### 1/5 — Broken update *2023-08-29* App no longer working after recent update, can't get past log in screen ### 1/5 — App always crashes *2023-07-11* The app is constantly shutting down or crashing, not stable at all ### 1/5 — Not working after update *2022-09-23* Ap not working after update. It won’t even let me get pass the login screen ## Most critical reviews (10 lowest-rated) ### 1/5 — Wtf *2025-12-03, version 13.1.8* Getting notifications by carrier pigeon would be more efficient and effective than this software ### 1/5 — Medical transport driver *2025-09-04* As a long time, driver at a medical transport company, this company’s software is the worst I have ever seen. For the past week, it has not permitted drivers to enter in their destination mileage, forcing us to call Dispatch for each and every trip. This creates so much more work and stress on all of us. And this glitch still has not been fixed in a week! And this is by no means the first time something like this has happened. If this is the kind of garbage software traumasoft provides to customers, it really should not be in business. Avoid this company like the plague. ### 1/5 — Worst software ever *2025-07-02* My service uses this software for documentation, scheduling etc. It is slow and cumbersome. There is no consistency between pages with drop down options, things aren’t always alphabetically arranged in the extensive lists. The choice option menus work differently from page to page. It’s just a nightmare as a provider to complete an EPCR. The schedule view is very cumbersome to view, especially if there is a crew change mid shift. The personal settings do not allow adjustments in how you receive notifications from the employer. It’s an all or nothing. Save your money and go with a platform like Aladtec. My previous agency used it and it was user friendly for both management and employees. Aladtec software is gold standard compared to this mess. ### 1/5 — Updated *2025-06-17* I don’t understand why you have to be continued refreshing the app to be able to sync the server with your personal phone then having to rely on the truck radio handheld and I wish there was a way that it appears as a in notification section on your phone ### 1/5 — At least it’s not as bad as EPCR *2025-06-10* I think the title says it all ### 1/5 — stop signing me out every time i open the app *2025-05-05* it just has become unusable. Read the title. The website barely works on the phone too. ### 1/5 — App Constantly Locks *2025-04-05* The app will randomly lock you out. Password isn’t anything. Not your employee number. Incredibly useful to redownload the app several times a day to fix this. Thank you Traumasoft for the superior EMS software. ### 1/5 — Does not work *2025-03-18* I have no clue why this app is available when it doesn’t work properly. The screen is always freezing. i’ve turned my phone off I’ve deleted and re-download the app nothing works ### 1/5 — Doesn’t work *2025-03-17* This is the worst app ever. I get the alert for the call the next day. When I do get the alert and I sign in. It is stuck on the alert screen and I can’t even do anything with my call. I can’t see it! Good grief I work for a huge corporation. ### 1/5 — Horrible *2025-03-14* How do yall have some a horrible app. Especially for IOS all that money y’all make and you can’t even make a decent app ## Most praised reviews (9 highest-rated) ### 5/5 — Great Strides *2025-04-22* Traumasoft has been stepping up their game with their mobile applications and this latest update to the MDT has addressed a lot of the hiccups we were having. ### 4/5 — Working better *2025-12-04* App performance and UI has been steadily improving over the last year. ### 3/5 — Doesn’t work. *2023-10-26* Was just saying connecting with a green screen. Didn’t work at all. Deleted the app and redownload. Now it works. ### 3/5 — Does Punch Out Even Work? *2023-02-06* Does punching out even work on the MDT? Anytime I’ve got punches enabled for MDT, the punch out nor any notes with the punch out, are ever recorded. Just logs you out as if you had just hit the log out button and not the punch out. Be great if we could use the MDT punches but if it won’t let them clock out it does me no good anyway. ### 2/5 — Unbearable white screen *2026-08-01* If you are making an app for people that work 24 hrs a day add a dark mode or allow smart invert to do it ### 2/5 — PW requirement to much *2026-02-09* Not having to enter my full password every 15 minutes or so would be great considering this provides emergency dispatch information. ### 2/5 — March 2025 Update *2025-03-25* Personally, I actually liked this for what it needed to do. However, after the recent update, there are more issues than not. Can’t even turn truck off or you lose all info and have to start as if you’re just coming in to shift. This update needs an update….quickly!!! ### 2/5 — New UI less convenient *2025-03-15, version 13.0.1* Needs more scrolling to get information and needs higher contrast. Previous UI was more intuitive. ### 2/5 — Update didn’t help much *2025-03-14* Notifications still aren’t pushed how I’d like, still pretty quiet, especially if the app isn’t open. I’d like to see a biometrics option added to the login screen. And please, for the sake of night shifters, ADD THE CAPABILITY FOR THE APP TO SUPPORT NIGHT MODE!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*