# Travel Essex — A journey planner for Essex > Essex journey planner for sustainable travel including walking, cycling, and public transport. (iPhone/iPad app by Essex County Council.) - Source: https://appshunter.io/ios/app/travel-essex/id1593068800 (this page in markdown: same URL + `.md`) - Developer: [Essex County Council](https://appshunter.io/developer/1153583797) - Category: Travel - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 105 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 163 MB - Languages: Arabic, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish and 31 more - Released: 2022-03-29 - Data updated: 2026-08-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/travel-essex/id1593068800/reviews.md ## What is Travel Essex? TravelEssex - a journey planning app that allows you to search for sustainable travel options throughout Essex - all in one place. You can plan journeys by walking, cycling and public transport, including train, bus and DigiGo It’s easy to plan a journey on TravelEssex: - Select where you want to go by typing in the name or address of the location, or select it on the map using a location marker - Type in your start-point or enable location settings to go from ‘your current location’ - View all the sustainable transport options available to make this trip! This includes bus routes, train routes, walking and cycling - Want to plan ahead? No problem! You can set your own departure date and time up to 7 days in advance. You can view routes and services from multiple train and bus operators throughout Essex all in one place. This includes Greater Anglia, First, Arriva, Hedingham, Stephensons, GoAhead and C2C, to name a few! You can also choose your ‘favourite’ locations, so planning your route is only a few clicks away. This could include your commute to work, getting to school, college or university, as well as meeting with friends. Users can receive real-time updates, so any disruptions or service changes won’t come as a surprise. TravelEssex is a journey planner for Essex residents in Basildon, Braintree, Brentwood, Castle Point, Chelmsford, Colchester, Epping Forest, Harlow, Maldon, Rochford, Tendring and Uttlesford. If you live in parts of Essex between Chelmsford, Braintree, Little Dunmow, and Leaden Roding, you could also book journeys, track the vehicle, and pay for tickets for DigiGo within the app! DigiGo is a new mode of public transport that works on-demand, rather than having fixed bus routes of timetables. This puts you in control of your journey. To read about DigiGo’s features and operational areas, please visit www.digigo.uk On the TravelEssex app, you can view every stop on bus and train routes, visualised clearly on our maps. You can also track your journey in real time via GPS. Users can sync their calendars to the app, too. So, your journey to your next appointment, meetup, or meeting is planned in just a few clicks. Example journeys: Wivenhoe to Colchester Town centre - Get the 62 bus or 61 bus, or the train via the Greater Anglia Service. Braintree bus Interchange to Writtle University College – Get the 70 > 45 buses or an on-demand electric minibus by DigiGo. For more information on the TravelEssex app, please visit www.travelessex.co.uk ## Key features - Sustainable travel planning - Walking, cycling, and public transport options - Real-time updates and service changes - Multi-operator route viewing - On-demand DigiGo booking and tracking - Calendar sync for appointments ## What do users think of Travel Essex? Overall sentiment: mixed **Pros** - 👨‍💼 Friendly and helpful drivers - 🚀 Easy to book and use - 🌍 Useful for rural/village transport - ⏰ Generally reliable service - 💬 Good customer communication from drivers - 🎯 Convenient pickup/dropoff locations - 💰 Affordable pricing - 🗺️ Comprehensive travel planning tool **Cons** - 🐛 Inaccurate real-time bus information - ⏱️ Frequent delays and late arrivals - ❌ Unreliable service with no-shows - 🚫 Inconsistent driver behavior and discretion - 📱 Poor app functionality and usability - 🗺️ Missing bus routes in database - 🔄 Booking system changes times without notice - 📞 No customer support after 5pm - 🚌 Incomplete route information - 💳 Confusing payment/fare status system - 🔀 Incorrect pickup/dropoff locations - 📊 Cannot edit bookings after confirmation - 🚗 Service availability very limited **Commonly reported bugs** - App shows incorrect bus times compared to actual schedules - Booking confirmation changes time automatically without user consent - Live map shows buses that disappear without explanation - App does not recognize all bus routes in service - Pickup location changes to incorrect address after booking - Cannot update fare status without deleting account - App crashes or becomes unresponsive - No way to contact support after 5pm regarding active bookings - Booking system doesn't allow passenger number edits - Bus cancellations not reflected in app - Route diversion information not updated in real-time - Missing bus route options from app database **Most requested features** - Live chat with drivers through app - Real-time bus tracking with accurate ETAs - Ability to edit bookings after confirmation - Extended customer support hours (after 5pm) - Live notifications for route changes and delays - Ability to update passenger numbers without cancelling - More comprehensive bus route database - Extended service hours (until 11pm instead of 9:45pm) - In-app messaging system with customer service - Better integration of all available bus routes - Improved route suggestion algorithm ## Recent user reviews (10 of 105) All indexed reviews: https://appshunter.io/ios/app/travel-essex/id1593068800/reviews.md ### 5/5 — Amazing Service *2026-07-28, version 5.149.1* As always a truly great efficient service, very punctual and friendly drivers. Long may it continue, a huge success. ### 1/5 — Driver no show *2026-06-19, version 5.149.1* Driver booked for 3.41- we arrived at 3.40 as we lived 20 seconds away and travel come through at 3.42 saying we were a no show and travel cancelled ? No vehicle there and no driver driving away. Very disappointed. ### 5/5 — Brilliant *2026-06-14, version 5.149.1* Brilliant ### 5/5 — Bus 88 to Halstead/ colchester *2026-06-05, version 5.149.1* I am. Using this but very frequently now and really enjoy the journeys I’ll soon be venturing to Sudbury and clacton. But is it possible to put Wi-Fi at each stop as I can not access the internet once I leave home so if there is a cancellation I am in the dark other than that what a great service ⭐️⭐️⭐️⭐️⭐️ ### 1/5 — Today it was rubbish *2026-04-13, version 5.149.1* Made me late for work today… completely unreliable today… ### 5/5 — Best transportation *2026-03-23, version 5.149.1* Having Digigo as an option is a constant relief, knowing I can always rely on their transportation when needed. ### 1/5 — Inconsistent Service *2026-02-06, version 5.149.1* The Service by Digigo, unfortunately can be very hit and miss depending on the driver. For example, there are times when I’ve booked a train to collect from the train station where the train is running slightly late often by only a few minutes. The driver has contacted my mobile number and has waited for the train to come in. It seems fairly logical if somebody’s booking the service from the train station they are most likely on the train! I don’t expect them to hang around if the train is delayed for hours, but a grace period of five minutes, I don’t think this is unreasonable. Drivers have often said this is a policy they apply. Sadly, I have experienced a situation where I have booked a collection for 21:00 and they have left after only 3 minutes waiting. The train was pulling in as they left. In my situation that resulted in me having to get a taxi at a far greater expense, my biggest concern however would be for young or vulnerable people who may be relying on this service to get home and without showing discretion of granting a five minutes grace period this could leave some in a precarious position. Frustratingly, there is no means of contacting the Service after 17:00 to let the driver know, it would be very useful if there could be a chat Service added to the app to allow the passenger to communicate with the driver. ### 1/5 — App does not recognise all bus routes *2026-01-21, version 5.149.1* Travel Essex App does not recognise 347 bus route through Lower Sheering and even suggests that residents walk over muddy footpaths to get anywhere. It does not cater for residents who cannot walk for miles ### 5/5 — Rides *2026-01-14, version 5.149.1* Excellent ride. driver, was very helpful and friendly, ### 1/5 — Lack of information *2026-01-09, version 5.149.1* 333 was the only Bus shown to Chelmsford. Omitted 31 331 332. Useless. ## Frequently asked questions about Travel Essex ### What does the Travel Essex app do? The Travel Essex app is a journey planning tool that helps users find sustainable travel options throughout Essex. It allows you to plan trips by walking, cycling, and using public transport, including buses and trains from various operators. You can also book and track on-demand DigiGo services in specific areas. ### What are the key features of Travel Essex? Key features include planning journeys by walking, cycling, and public transport, viewing routes from multiple operators in one place, receiving real-time updates on disruptions, and the ability to plan up to 7 days in advance. In select areas, users can also book and track DigiGo journeys. ### Is Travel Essex free to use? Yes, the Travel Essex app is free to download and use. The description does not mention any costs associated with planning journeys or accessing its features, and it is not supported by ads or in-app purchases. ### What areas does Travel Essex cover? The app covers Essex residents in Basildon, Braintree, Brentwood, Castle Point, Chelmsford, Colchester, Epping Forest, Harlow, Maldon, Rochford, Tendring, and Uttlesford. DigiGo services, which can be booked and tracked within the app, are available in parts of Essex between Chelmsford, Braintree, Little Dunmow, and Leaden Roding. ### How can I plan a journey with Travel Essex? To plan a journey, you can type in your destination and start point, or use your current location. The app will then show you available sustainable transport options, including bus and train routes, walking, and cycling paths. You can also set departure dates and times in advance and save favorite locations for quicker planning. ## Version history (last 5 releases) ### 5.149.1 — 2024-08-12 - UX Improvements - Security hardening ### 5.142.1 — 2024-04-09 UI improvements, security hardening, bug fixes ### 5.128 — 2023-10-03 DRT ride confirmation improvements ### 5.127.1 — 2023-09-20 - Improved arrival times presentation - Improved trip planner UX ### 5.123.2 — 2023-08-08 Getting around just got easier with the new and improved Directions screen. We’re introducing a simpler way to navigate public and shared transportation routes to help you make the most of your daily commutes. The app will present Directions in a timeline format, allowing you to quickly grasp the most relevant information for each leg of your journey. As you scroll down the directions, each leg of a journey will fall under a different color for easier differentiation. ## Apps similar to Travel Essex | App | Rating | Price | Category | | --- | --- | --- | --- | | [Travelodge Hotels](https://appshunter.io/ios/app/travelodge-hotels/id978132900) | 4.7 (254) | Free | Travel | | [TrainPal: Cheap train tickets](https://appshunter.io/ios/app/trainpal-cheap-train-tickets/id1411737922) | 4.6 (460) | Free | Travel | | [National Express Coach](https://appshunter.io/ios/app/national-express-coach/id703003923) | 4.2 (227) | Free | Travel | | [Great Western Railway](https://appshunter.io/ios/app/great-western-railway/id470544879) | 4.6 (2,304) | Free | Travel | | [National Rail](https://appshunter.io/ios/app/national-rail/id519094154) | 4.6 (63) | Free | Travel | | [Greater Anglia Train Tickets](https://appshunter.io/ios/app/greater-anglia-train-tickets/id497948439) | 4.9 (50) | Free | Travel | ## More apps by Essex County Council - [Essex Library Services](https://appshunter.io/ios/app/essex-library-services/id1634777074) All apps by Essex County Council: https://appshunter.io/developer/1153583797 ## Related topics [essex](https://appshunter.io/ios/topics/essex) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*