# Travel Merge Family Game — user reviews

> 268 indexed App Store user reviews of Travel Merge Family Game by Arruga Corp., rated 4.70/5 from 980 ratings.

- Source: https://appshunter.io/ios/app/travel-merge-family-game/id6553995556/reviews
- App overview in markdown: https://appshunter.io/ios/app/travel-merge-family-game/id6553995556.md
- Rating breakdown: 5★ 801 · 4★ 98 · 3★ 38 · 2★ 19 · 1★ 24

## What do users think of Travel Merge Family Game?

Overall sentiment: neutral

**Pros**

- 👍 Enjoyable game
- 💡 Interesting events and merging mechanics
- 🚀 Smooth gameplay

**Cons**

- 🐛 Frequent bugs and glitches
- 🔍 Difficulty progressing without spending money
- ⏱️ Slow progression and energy limitations

**Commonly reported bugs**

- Game failing to load or get past 100% loading
- Merged items disappearing or not registering correctly
- Connectivity issues with Facebook and visiting friends

**Most requested features**

- Ability to sell or remove unwanted items
- Improved connectivity and syncing across devices
- More control over game mechanics and pacing

## Newest reviews (15 of 268)

### 4/5 — Question

*2026-08-03*

Bonjour existe-t-il un jeu de fusion semblable à celui-ci merci d’avance

**Developer response:** Bonjour, merci pour votre témoignage ! Nous nous plaindons de vous dire que vous rencontrez des difficultés lors du jeu. Nous travaillons sur ce problème, mais il prend plus de temps que prévu ; nous le corrigerons dans les prochaines mises à jour. Veuillez essayer de réinstaller le jeu et de le relancer. De plus, lorsque vous vous connecterez au jeu, vous pourrez nous envoyer votre ID d'utilisateur par courriel (support@arrugames.com) et nous vous verserons une compensation.

### 4/5 — Can’t open

*2026-06-26, version 3.080*

I can’t open after uninstalling and installing 3 times

I absolutely am hooked on this game. 

I need to play lol

### 4/5 — Won’t work

*2026-06-24, version 3.080*

My game won’t load just out of nowhere  I uninstalled it and reinstalled it nothing please help

### 4/5 — Question

*2026-06-24*

Bonjour le jeu ne se charge plus

**Developer response:** Bonjour, merci pour votre témoignage ! Nous nous plaindons de vous dire que vous rencontrez des difficultés lors du jeu. Nous travaillons sur ce problème, mais il prend plus de temps que prévu ; nous le corrigerons dans les prochaines mises à jour. Veuillez essayer de réinstaller le jeu et de le relancer. De plus, lorsque vous vous connecterez au jeu, vous pourrez nous envoyer votre ID d'utilisateur par courriel (support@arrugames.com) et nous vous verserons une compensation.

### 3/5 — Jeux

*2026-06-16*

Ne marche plus depuis le 16 juin  je ne veux pas réinstaller le jeux

**Developer response:** Bonjour, merci pour vos commentaires! Nous sommes désolés d'apprendre que vous avez eu de telles difficultés. S'il vous plaît clarifier sur votre problème, vous n'avez pas le jeu chargé? Si c'est le cas, s'il vous plaît laissez-nous savoir à quelle marque vous arrêtez le téléchargement. Vous pouvez également nous contacter par mail (support@arrugames.com). merci d'Avance!

### 4/5 — Help

*2026-04-30, version 3.040*

Love game BUT so many pieces are stuck on board, and awards disappear

### 3/5 — Game keeps kicking me out

*2026-04-28, version 3.040*

Ever since the update game kicks me out and resets all my recent progress super annoying

### 5/5 — Lots of fun

*2026-04-22, version 3.040*

I absolutely love this game. It’s fun and addictive with loads of traveling

### 4/5 — OMGGGG

*2026-04-17, version 3.030*

This Game Is By Far The Best Merging Game I Have Ever Played! I Am Sooo Addicted, It’s Soo Much Fun !!! The Best Thing I Love About This Game Is There Is Minimal Ads ! Please Don’t Ever Change Except Maybe Adding More Rooms ! *Chefs Kiss*

### 4/5 — Tolles Spiel

*2026-04-14*

Ich finde das Spiel toll, aber leider gibt es nach dem Update immer noch das Problem das mein Butler nicht mehr aktiviert wird. Erst beim zweiten Mal reingehen. Geht es auf einmal wieder. Auch mit Facebook kann ich das Spiel nicht verbinden. Habe beides dem Support gemeldet und bekomme leider keine Antwort oder überhaupt eine Reaktion. Was ich sehr schade finde. Auch meine Diamanten die ich noch geholt hatte waren auch auf einmal weg. Bis ich irgendwann ein neues Angebot kam. Einmal 6,99€ verschwendet. Wird vermutlich das letzte Mal sein das ich die hole

**Developer response:** Hallo, danke für das Feedback! Es tut uns leid zu hören, dass Sie während des Spiels Schwierigkeiten hatten. Wir arbeiten an diesen Problemen und werden sie in den nächsten Updates beheben. Auch, wenn Sie keinen Kauf erhalten haben oder Sie ihn verloren haben. Bitte senden Sie uns eine E-Mail (support@arrugames.com ) Ihre Benutzer-ID (finden Sie in den Spieleinstellungen) und der Scheck (in der Zahlungshistorie oder per E-Mail), damit wir Ihren Kauf wiederherstellen können. Danke im Voraus!

### 5/5 — Addiction

*2026-04-13, version 3.020*

I confess, I’m addicted to this game.  The problem is, I’ve maxed out the basement and there is one area left that says “coming soon”, which has been that way for months.  I’ve maxed out my Travel and it too says “coming soon”.   What does “soon” mean?  Most of my stations are maxed too.  It’s to the point that there is no reason left for me to keep logging in.  I guess I will need to find a new addiction game, which saddens me.  PLEASE update this game.

### 3/5 — Takes forever to open

*2026-03-31, version 2.990*

Wasn’t like this before!

### 5/5 — Addicting😅

*2026-03-11, version 2.961*

I love this game. I’ve been playing it for a few years now.. if there’s any issues, the creators fix it..
The only downside is that I wish, clearing items was easier. Like press and hold besides dragging each item to the donation box :p

### 3/5 — Super bonus

*2026-02-13, version 2.961*

Suddenly "super bonus" items have started appearing costing 50 gems to claim......so annoying.
Also, developers, when will you make the game compatible with the Apple Pencil?  It would make it so much easier to navigate around.

### 4/5 — Question

*2026-02-04*

Bonjour à quoi servent les boules de Crystal on ne peut pas les fusionner

**Developer response:** Bonjour, merci pour vos commentaires! Les boules de cristal agissent comme une figurine universelle pour l'Union. Vous pouvez l'utiliser si vous n'avez pas assez pour combiner 1 chiffre.

## Most critical reviews (10 lowest-rated)

### 1/5 — Had to delete

*2026-08-30, version 3.105*

Looks like it could a good game but I cannot merge objects with my apple pen so I deleted it

### 1/5 — Rubbish

*2026-07-22, version 3.105*

Slow jumpy,  no good directions on how to play

### 1/5 — Téléchargement

*2026-07-15*

Bonjour, le jeu reste bloqué en zone de téléchargement une fois la barre des 100% atteinte

**Developer response:** Bonjour, merci pour vos commentaires! Nous sommes désolés d'apprendre que vous avez rencontré de telles difficultés pendant le jeu! S'il vous plaît nous contacter par mail (support@arrugames.com). veuillez également préciser à quelle marque le téléchargement se bloque - t-il? Pourriez-vous prendre une capture d'écran et nous envoyer par la poste? Merci d'avance!

### 1/5 — Ne charge pas

*2026-07-12*

Le jeu charge à l infini comme les coms précédent

**Developer response:** Bonjour, merci pour vos commentaires! Nous sommes désolés d'apprendre que vous avez rencontré des difficultés pendant le jeu. Veuillez préciser à quel point le téléchargement se bloque-t-il? Pourriez-vous nous envoyer une capture d'écran de votre écran de démarrage par courrier (support@arrugames.com). nous vous recommandons également d'effacer le cache, de réinstaller le jeu et d'essayer à nouveau. Merci d'avance!

### 1/5 — Steer clear

*2026-03-03, version 2.961*

This game is so full of bugs and faults I’d steer clear from it for a very long time. Even after reaching out to the devs for support they’ve ignored the email and the game just progressively gets worse to the point where it’s unplayable. Monthly subscription for the robot but when you click for it to start it does nothing, trying to assign things to it and you just get blank screens that force you to force close the app for it to just happen over and over and over, the travel section is bugged beyond no tomorrow where there is 0 progress because everything to progress forward is greyed out. This game is a complete write off at the moment and sadly it has so much potential but it’s unplayable.

### 1/5 — Please fix. So many issues

*2025-11-29, version 2.780*

Months, MANY updates, and auto-generated replies (promises) of fixing. No change whatsoever. Now I have max level Hawaii clothing that I cannot sell (unsellable item when I drag to the sell box) I completed travel to Egypt2 a long time ago. I have a room FULL of max level Egypt2 clothing that I cannot sell and they do not automatically go away like they should. They are taking up too much space. Please provide a fix for this problem! Also, I keep getting empty bubbles when I make purchases from the shop. So lots of gems and money just gone!

### 1/5 — Still waiting…

*2025-10-27, version 2.760*

I completed travel to Egypt2 a long time ago. have a room full of max level Egypt2 clothing that I cannot sell and they do not automatically go away like they should. They are taking up too much space. Please fix so they will be sellable or just remove them out automatically like the other completed travels.

### 1/5 — I want to leave a better review but

*2025-10-17, version 2.740*

I just started playing and actually really like the game except for a few minor things like not being able to get rid of the hot air balloons if you don’t want the item or the mail drops being items you can no longer use. The issue is I spent money on premium land. First one, no problem. Second one, I had, then it disappeared. I have messaged the app support on every possible site and platform with no response. I am a retired mom and spend quite a bit on gaming between my daughter and myself. If I can’t trust that I can get what I buy, or get service in a timely manner, I will not play the game. If I hear back after giving them another day, I will update my review.

### 1/5 — Egypt2  Clothes

*2025-10-15, version 2.740*

I completed travel to Egypt2 a long time ago. have a room full of max level Egypt2 clothing that I cannot sell and they do not automatically go away like they should. They are taking up too much space. Please fix so they will be sellable or just remove them out automatically like the other completed travels.

### 1/5 — Disappearing Energy points

*2025-10-13, version 2.740*

Every night my accumulation of points or whatever you call the energy lightening bolts needed to open boxes disappears and resets to 82. Some of these accumulated points have been purchased so that’s stealing my property.

Are the people running this game actually so greedy and money grubby that they would steal all of my energy everyday? What is going on here?

## Most praised reviews (10 highest-rated)

### 5/5 — New Favorite game!

*2026-09-01, version 3.105*

I have been playing this game for a while now and it is so much fun! I really like the storyline and that it is a traditional nuclear family. The characters are dressed appropriately and so far, none of the garbage you when you play other games ( bad language, witchcraft, violence & sexual overtones,etc). The store has some nicely priced items & the side games are cool. Keep up the good work! ❤️😁

### 5/5 — Coming soon? It’s been  months!

*2026-08-23, version 3.105*

I keep checking but it still says … coming soon … I finished every action months ago and am still hoping for an update so I can continue.  Hopeful.

### 5/5 — 너무 재미있게하고 있는데..

*2026-07-28*

오랜시간 공들여서 재미있게 게임하고 있습니다.  룸을 하나하나 만들어가는 재미가 꽤 쏠쏠해요..
근데 최근에 제가 구매한 8시간마다 sphere   를 자동생성하는아이템이 작동이 안되는것 같아 답답하네요. 레어 아이템이라 거금들여 맥스까지 업그레이드 했는데 스피어가 생성이 안되요 ㅠㅠ 오류가 있는건가요? 해결 좀 해주세요--

**Developer response:** 안녕하세요,귀하의 의견에 대한 감사와 좋은 게임을! 우리는 당신이 어려움을 겪었다는 것을 듣고 죄송합니다. 당신이 게임을하는 동안 발생 어떤 문제를 지정하십시오? 당신은 이메일을 통해 문의하실 수 있습니다(support@arrugames.com ).

### 5/5 — Just a few things…..

*2026-06-30, version 3.080*

I really enjoy the game but have a few things in question. 1.  Finish a room but always have the “combo” to do.  How do I do it??   2.  Would love to be able to delete, sell or somehow get rid of extra boxes

### 5/5 — Not working

*2026-06-29, version 3.080*

I love this game, but there is a problem with it, for 5 days I cannot open it, is staying at 100% but is not opening, I’ve tried to delete it and reinstall it at least 3 times but is still not working, so I don’t know how many stars to give

### 5/5 — ?

*2026-06-27, version 3.080*

As your API doesn’t work past 100% loading, I’m wondering if that means your server is down either for maintenance or resolving a bug. If that’s the case, could you please program in a general message to inform us of the situation. 
Also, as it’s been many hours that I (and probably others) haven’t been able to play the game, can you please compensate us for not being able to collect the special Father event boxes to complete the table and gain rewards. Thank you. 
P.S. I will rate 5 stars when you have fixed the problem, because I really do enjoy playing this game.


Finally got back into this great game. Hopefully all things are sorted, and hoping you will still compensate as you mentioned in reply. Thanks.

### 5/5 — Was enjoying this game lots.  Now it down  loads to100%. And stays there.  Up until yesterday   The

*2026-06-26, version 3.080*

Game worked fine.

### 5/5 — Love the game but…

*2026-06-16, version 3.070*

I’ve been playing this game for a while now and it really helps me switch off after a long day but… I’ve nearly completed EVERYTHING! Please please add more holiday destinations as I’ve nothing else to do!

### 5/5 — Open new rooms

*2026-05-28, version 3.060*

When are you going to open the room comes after( the small shelter decor) room it says coming soon for so long now , I love this game and I hope you fix it

### 5/5 — Can’t open  after downloading

*2026-05-18, version 3.050*

Definitely wanted to update my review I have since been able to uninstall and reinstall the game, which made me able to play it and I would like to share that I absolutely love this game. It’s very fun. It’s very different from any other merge game that I have played so I found that very interesting. I wish you didn’t run out of energy so quick that’s the only bummer and I can’t really afford to get more but I can always login later and continue to enjoy. Thank you again.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
