# Travelers IntelliDrive®

> Monitor driving performance for Travelers auto insurance customers to potentially impact policy rates. (iPhone/iPad app by The Travelers Indemnity Company.)

- Source: https://appshunter.io/ios/app/travelers-intellidrive/id1195124596 (this page in markdown: same URL + `.md`)
- Developer: [The Travelers Indemnity Company](https://appshunter.io/developer/354604879)
- Category: Finance
- Price: Free
- Rating: 4.61/5 from 5,787 App Store ratings · 179 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 86 MB
- Languages: English
- Released: 2017-03-22
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/travelers-intellidrive/id1195124596/reviews.md

## What is Travelers IntelliDrive®?

Travelers believes in making sure our customers understand the value of safe driving. IntelliDrive® is a program for Travelers auto insurance customers. This app will measure your driving and provide updated driving performance and feedback after each trip. Your auto policy will be rated at renewal based on obtaining sufficient driving information from the app. There are just a few steps to get the app set up, and then it will run in the background.

IntelliDrive® top features:
•	Easily monitor your driving performance with the new enhanced dashboard.
•	Challenge yourself and your family to put the phone down while driving with the new Distraction Free Streak feature.
•	Check out the new Improve section to find information about safe driving and ways you can improve your score.
•	A revamped Trips section makes it easier to find and understand the details of each trip. 
•	Compare each driver’s overall performance by exploring our Driving Performance section.

To learn more about IntelliDrive®, please visit https://www.travelers.com/Intellidrive

Note: The IntelliDrive® program is not available in all states.  Contact Travelers or your insurance agent for more information.

## Key features

- Monitor driving performance
- Distraction Free Streak feature
- Safe driving improvement resources
- Detailed trip analysis
- Driver performance comparison

## What do users think of Travelers IntelliDrive®?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Helpful for developing good driving habits
- 💡 Provides valuable feedback to improve driving
- 🔒 Secures phone use while driving

**Cons**

- 🐛 Inaccurate event detection (hard braking, acceleration, speeding)
- 🕰️ Unreasonable penalties for driving during normal commute times
- 🤖 Inability to explain or contest recorded events
- 🤷‍♀️ Inconsistent tracking of trips and rides
- 🔍 Overly invasive data collection

**Commonly reported bugs**

- App fails to recognize phone number during setup
- Inability to progress past initial setup screens
- Inconsistent recording of trips and drives

**Most requested features**

- Ability to provide context for recorded events
- More transparency on scoring metrics and thresholds
- Option to disable tracking during non-driving activities

## Recent user reviews (10 of 179)

All indexed reviews: https://appshunter.io/ios/app/travelers-intellidrive/id1195124596/reviews.md

### 1/5 — Beware Unfair Events

*2026-07-27, version 2.13.0*

The “Time of Day Events,” kills me every day. I have to be at work at 6am and leave around 7pm. The app believes everyone works a typical 9-5 work schedule for what whatever reason. So twice a day, I’m penalized for going to work and coming home. Nothing I can do besides watch my overall performance plummet for free. 
Also the “Hard Braking,” meter isn’t accurate. It goes up and down, up and down like a roller coaster. The crazy part is that I can’t remember the last time I hard braked. I drive as safe as possible and always stay around 5 car distances between the next car, and I start slowing down and braking around 5 seconds before I take my turn. The app still believes I’m hard braking consistently.

### 1/5 — Worst app

*2026-06-23, version 2.13.0*

I was on a river 1,000 miles from my home address and they counted each trip I took on a literal boat then said I couldn’t edit those “drives” because it was beyond the tiny little 10 day window they give you to make edits. Sorry I’m not 100% focused on this stupid app while I’m away from my car and on vacation….

### 1/5 — Won’t even work

*2026-06-23, version 2.13.0*

Background app refresh button won’t toggle on/off. Can’t get past that screen to even set up the app. Deleted and reinstalled multiple times.

### 4/5 — Drive

*2026-05-02, version 2.13.0*

App doesn’t record every drive for some reason.

### 1/5 — Doesn’t work

*2026-04-08, version 2.12.0*

This app doesn’t work WT

### 4/5 — It’s pretty smart but still needs a bit of work

*2026-04-08, version 2.12.0*

It is better than the app from Progressive which was taking my subway rides or even my bike rides as car drives. The subway accelerates and stops abruptly sometimes and it was counting those towards drives. It seemed a lot to go into app and correct it every time. This app from travelers is better but still miscounts trips. Also gave me hard acceleration when I wasn’t really accelerating that hard.

### 4/5 — Overall Ok…

*2026-03-16, version 2.12.0*

Well I switched car insurance to Travelers…so far it’s ok. I installed this app. I find it ridiculous that you get dinged for traveling at a certain time of the day. Unfortunately that’s how my work schedule is. I work 6AM to 6PM…my commute is long. Maybe think about changing that…pretty it’s ridiculous. I’m going to restrict my info and access to this app…

### 1/5 — Horrible

*2026-03-06, version 2.12.0*

This app doesn’t proceed past the settings page for me despite all the proper settings applied. I was required to download for a rate but will just switch back to progressive.

### 5/5 — Progress Report

*2026-02-09, version 2.12.0*

It is always great to  be acknowledged for one’s efforts. Also having little goals is a great idea to stimulate further progress. Putting to work the safe and defensive skills in place and building on to them. The result..your program makes the streets and highways safer.

### 1/5 — Don’t use this app!!!

*2026-01-10, version 2.12.0*

This is a scam to get you to buy their insurance with the claim you save up to 30% on renewal. They set you up to fail. They refuse to tell you what times cause a penalty but includes commuting hours. Learned it includes 4-7 pm even if you drive in a residential neighborhood one mile away. Starts at 7:00am but not sure when it ends (likely 3 hours like pm). Includes late at night but they won’t tell you hours. If your phone accidentally slips it counts as distracted driving. You have 90 days to drive 500 miles without violations. Good luck! Customer service is horrendous.

## Frequently asked questions about Travelers IntelliDrive®

### What does the Travelers IntelliDrive® app do?

The Travelers IntelliDrive® app monitors your driving habits to provide feedback on your performance. It helps you understand your driving score, offers resources for improving safe driving, and allows you to compare the performance of different drivers. The data collected may be used to rate your auto policy at renewal.

### What are the key features of IntelliDrive®?

Key features include an enhanced dashboard to monitor driving performance, a Distraction Free Streak feature to encourage putting the phone down while driving, an 'Improve' section with safe driving tips, a revamped 'Trips' section for detailed trip analysis, and a 'Driving Performance' section to compare drivers.

### Is the IntelliDrive® app free to use?

Yes, the IntelliDrive® app is free to download and use for Travelers auto insurance customers. There are no in-app purchases or ads mentioned in the app's description.

### Who is the target audience for this app?

The app is designed for Travelers auto insurance customers who are interested in understanding and improving their driving habits. It is particularly useful for those who want to potentially benefit from safer driving practices reflected in their insurance policy rates.

### Is the IntelliDrive® program available in all states?

No, the IntelliDrive® program is not available in all states. Travelers advises customers to contact them or their insurance agent for more information regarding availability in their specific location.

## Version history (last 5 releases)

### 2.13.0 — 2026-04-29

Minor improvement and update

### 2.12.0 — 2025-06-02

User interface and experience updates. Minor bug fixes.

### 2.10.1 — 2023-08-29

This version contains app enhancements, performance improvements, and bug fixes.

### 2.9.1 — 2023-02-19

This version contains app enhancements, performance improvements, and bug fixes.

### 2.8.0 — 2022-07-15

This version contains app enhancements and bug fixes.

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## More apps by The Travelers Indemnity Company

- [Travelers Mobile](https://appshunter.io/ios/app/travelers-mobile/id354604876)
- [Travelers Photo Capture Auto](https://appshunter.io/ios/app/travelers-photo-capture-auto/id1457604412)
- [YourTravelers](https://appshunter.io/ios/app/yourtravelers/id1529275868)
- [Travelers IntelliDrive® 365](https://appshunter.io/ios/app/travelers-intellidrive-365/id6737522270)

All apps by The Travelers Indemnity Company: https://appshunter.io/developer/354604879

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*